Bad costumer service 0 education !!!!they are mean and not polite at all ,food was ok.
Atmosphere: 1
Food: 5
Service: 1
Jerry Camphort
Good service, quick response to orders taken
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chocolate Brownie, The Works Pizza
Minelli Reyes
There was hair in my food. Possibly a pubic or armpit hair. Delivery took way longer than estimated. They also did not seal the boxes with a safety seal for delivery.
Atmosphere: 1
Food: 1
Service: 1
Clarissa Lopez
After 45 minutes my order never arrived. I called and was given rude customer service from the manager. They canceled the order and gave me information that did not match my order to then blame me for the order they cancelled.
Wendy BoriDomi
Only online orders. Do not stop by to place an
Atmosphere: 5
Food: 5
Service: 1
quinyetta brown
Customer service skills is bad, the girl that took my order doesn't have communication skills with the customers and she drags her feet and she was wearing sneakers..smh. everybody acted with attitudes..smh. this store need to b adjusted get ppl that wants to work and not lazy ppl with
Atmosphere: 4
Food: 4
Service: 1
Cesar Suarez
Manager hang me up the phone, so don’t let me cancel the order that took over 60
Food: 3
Service: 1
Monto Jean
Didn't not complete my order and they won't answer the phone
I called to order a large pizza and the person taking my order was so rude and disrespectful...I asked to speak to the manager and it turns out it was the manager being rude and disrespectful.... shouting and having a nasty attitude...I simply said you dnt have to be so rude and yelling when Im paying money....never have I experienced such bad service...I will never spend my money here again...the worst!!!
Atmosphere: 1
Food: 1
Service: 1
tal menachem
Terrible customer service very rude representative, Jeremiah the manager was rude. they charged me twice and said there was an issue, when the delivery came they said I need to pay in cash and after being charged they didn’t even want to give me the pizza. I will never order from them again please do yourself a favor and don’t as wellIf I don’t get the money back within the next few days I will saw you.
Atmosphere: 1
Service: 1
Brittni Thomas
The worst location ever. Do not order from here. I placed an order on Uber eats and they sent me nothing that I ordered. I’m allergic to chocolate and they included Oreo bites but left out everything else that I ordered. When I called the store to get clarity and to see if I could come pick up my actual order, they told me it was not their problem and that the Uber driver should have double checked my order. Extremely rude.
Atmosphere: 1
Food: 1
Service: 1
Dave F. Macias
I bought the 1-topping garlic epic stuffed crust pizza and sausage and jalapeno papa bites.It tasted horrible I bit something hard like a stone but I don't know what it was I just spit it out into my plate, I ignored it and I continue eating my slice of pizza when soon after I bit a piece of (fairly large), green aluminum paper that was mixed into my pizza it gross me out. (It was the aluminum type that they use around the wine bottles). I ended up throwing the whole pizza away. The next day I call to complain (I didn't want my money back), But the manager didn't seem to care didn't ask me for my name or what time did I get my pizza to see who made it. (I just don't get it). Anyway I will never go back to Papa John's... (I'm so disappointed)...
Atmosphere: 1
Food: 1
Service: 1
Dave M.
I bought the 1-topping garlic epic stuffed crust pizza and sausage and jalapeno papa bites.It tasted horrible I bit something hard like a stone but I don't know what it was I just spit it out into my plate, I ignored it and I continue eating my slice of pizza when soon after I bit a piece of (fairly large), green aluminum paper that was mixed into my pizza it gross me out. (It was the aluminum type that they use around the wine bottles). I ended up throwing the whole pizza away. The next day I call to complain (I didn't want my money back), But the manager didn't seem to care didn't ask me for my name or what time did I get my pizza to see who made it. (I just don't get it). Anyway I will never go back to Papa John's... (I'm so disappointed)...
Bad costumer service 0 education !!!!they are mean and not polite at all ,food was ok.
Atmosphere: 1
Food: 5
Service: 1
Good service, quick response to orders taken
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chocolate Brownie, The Works Pizza
There was hair in my food. Possibly a pubic or armpit hair. Delivery took way longer than estimated. They also did not seal the boxes with a safety seal for delivery.
Atmosphere: 1
Food: 1
Service: 1
After 45 minutes my order never arrived. I called and was given rude customer service from the manager. They canceled the order and gave me information that did not match my order to then blame me for the order they cancelled.
Only online orders. Do not stop by to place an
Atmosphere: 5
Food: 5
Service: 1
Customer service skills is bad, the girl that took my order doesn't have communication skills with the customers and she drags her feet and she was wearing sneakers..smh. everybody acted with attitudes..smh. this store need to b adjusted get ppl that wants to work and not lazy ppl with
Atmosphere: 4
Food: 4
Service: 1
Manager hang me up the phone, so don’t let me cancel the order that took over 60
Food: 3
Service: 1
Didn't not complete my order and they won't answer the phone
Decent.
Atmosphere: 3
Food: 3
Service: 3
The employee have no type of patience and rude
Restaurantji Recommends
I called to order a large pizza and the person taking my order was so rude and disrespectful...I asked to speak to the manager and it turns out it was the manager being rude and disrespectful.... shouting and having a nasty attitude...I simply said you dnt have to be so rude and yelling when Im paying money....never have I experienced such bad service...I will never spend my money here again...the worst!!!
Atmosphere: 1
Food: 1
Service: 1
Terrible customer service very rude representative, Jeremiah the manager was rude. they charged me twice and said there was an issue, when the delivery came they said I need to pay in cash and after being charged they didn’t even want to give me the pizza. I will never order from them again please do yourself a favor and don’t as wellIf I don’t get the money back within the next few days I will saw you.
Atmosphere: 1
Service: 1
The worst location ever. Do not order from here. I placed an order on Uber eats and they sent me nothing that I ordered. I’m allergic to chocolate and they included Oreo bites but left out everything else that I ordered. When I called the store to get clarity and to see if I could come pick up my actual order, they told me it was not their problem and that the Uber driver should have double checked my order. Extremely rude.
Atmosphere: 1
Food: 1
Service: 1
I bought the 1-topping garlic epic stuffed crust pizza and sausage and jalapeno papa bites.It tasted horrible I bit something hard like a stone but I don't know what it was I just spit it out into my plate, I ignored it and I continue eating my slice of pizza when soon after I bit a piece of (fairly large), green aluminum paper that was mixed into my pizza it gross me out. (It was the aluminum type that they use around the wine bottles). I ended up throwing the whole pizza away. The next day I call to complain (I didn't want my money back), But the manager didn't seem to care didn't ask me for my name or what time did I get my pizza to see who made it. (I just don't get it). Anyway I will never go back to Papa John's... (I'm so disappointed)...
Atmosphere: 1
Food: 1
Service: 1
I bought the 1-topping garlic epic stuffed crust pizza and sausage and jalapeno papa bites.It tasted horrible I bit something hard like a stone but I don't know what it was I just spit it out into my plate, I ignored it and I continue eating my slice of pizza when soon after I bit a piece of (fairly large), green aluminum paper that was mixed into my pizza it gross me out. (It was the aluminum type that they use around the wine bottles). I ended up throwing the whole pizza away. The next day I call to complain (I didn't want my money back), But the manager didn't seem to care didn't ask me for my name or what time did I get my pizza to see who made it. (I just don't get it). Anyway I will never go back to Papa John's... (I'm so disappointed)...