Horrible night management service. Never got my pizza and then chose to argue with that fact that it never arrived. Whenever I do successfully get a pizza from this location, it's almost surely never done right. This is one of the worst Papa Johns locations I have ever experienced. Do not get your pizza from here.
Atmosphere: 1
Service: 1
Dimitri Charalambous
Papa John’s needs better employee attitude and customer service. The staff was not very friendly or helpful, which affected the overall experience. Additionally, the location could benefit from remodeling to improve cleanliness, comfort, and appearance. Better training and updated facilities would greatly improve the customer experience.
Atmosphere: 3
Food: 4
Service: 3
Jim Dunkle
Never been
Atmosphere: 1
Food: 1
Service: 1
Tru White
Worst papa John’s location in history!!! I noticed the last time my pizza wasn’t well done if anything it was floppy. So specifically, this time I called into the location because I forgot to put well done on my pizza when I ordered it online. I checked my pizza before leaving and couldn’t really tell because I had like three or four different toppings so it basically covered up the crust.. however, when I got home and begin to eat my pizza, this is what I noticed.
#1 it was floppy again #2 it was not cooked well done as I asked #3 it has some sort of wetness as if their sauce is soupy #4 every topping on the pizza is uncooked besides the pineapples
I got so turned off. I didn’t even eat the rest of my pizza. Yet alone the pizza is so disgusting, I don’t even want to eat the crust.
However, the edges of the brownies were made “WELL DONE” without me even asking ‼️🤣🤣
Thank you, but NO THANK YOU!!! I will be taking my business to Pizza Hut instead. It’s the best!
Atmosphere: 3
Food: 1
Service: 3
Cary's World
I ordered a pizza that was canceled and NOT delivered. They did not give me a refund
Atmosphere: 1
Food: 1
Service: 1
Z Montgomery
Hit or miss but most of the time they’re on point
Atmosphere: 5
Food: 5
Service: 5
Daniela SV Art
Not the best service!
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Pepperoni Pizza
Gavin Marish
We ordered through the website and after waiting for over an hour and seeing the car driving in the other direction on the map, it then said our order was delivered. We then tried to contact the store but they would not pick up!
Luckily, we got through to the customer services team and the lady on the phone was very helpful and is processing our complaint and has assured us that we will receive our refund in the next few days. We then ordered from Domino's and it was a fast and easy experience.
I would seriously not recommend ordering from this store. Lazy and incompetent.
Naisha Dorvilus
Came in for 1 thing but Samantha was so helpful we ended up getting two pizzas some wings and desert bits
I’m 74 and just had the worst pizza in my life. It wasn’t even carnival or drive-in- theatre quality. I had a better pizza 53 years ago in the Army! It an XL mushroom, nothing special. It wasn’t even warm. I live on the same street as the store. Exactly 5 block away! The driver drove 2 miles past me and delivered another pizza first! So on it wasn’t even warm. I’ve had more than 1 better frozen pizzas before, because this pizza set the bar to a new low. There is a photo that shows it looks passable but the photo is deceiving. We will NEVER order from them again. And let this serve as a warning,order at your own risk. 1 other issue, the latest time in my delivery window was 9:08,it was delivered at 9:28! Again, I live 5 blocks away on the same street! BUYER BEWARE!
Food: 1
Wideline Joseph
I love we Papa John's and I'm not gonna lie at this location when I tell you the Pizza tastes disgusting. I got a Pizza at this location and I regretted it severely. Although it's closer to me, I would rather drive out. It's another location. Even the one in Miami Gardens is better than this. You have a better trust of going to miami garden and the people in there are rude
Atmosphere: 1
Food: 1
Service: 1
Priscilla Harris
I order the New York pizza and it’s very good but I also order garlic knots and every single time they are raw in the middle I have photo of the inside part that I took apart and I called customer service and they said they would give me a refund none came and I also spoke to the store and they told me I’m a liar and hung up on me and this isn’t the first time Its more then once
Atmosphere: 1
Food: 1
Service: 1
Ariel Kracer
The lady manager here is terrible. She doesn’t wash her hands and should be fired. Never eat at this location.
Atmosphere: 1
Food: 1
Service: 1
Jennifer Smith
We ordered from here while on vacation. We had The Works pizza, lemon pepper wings and plain wings....it was horrible! The wings were so small , that chicken died for nothing! Never ever again especially from this location.
Food: 1
Service: 5
Recommended dishes: The Works Pizza, Unsauced Roasted Wings
The driver who delivery was so rude
Atmosphere: 1
Food: 3
Service: 1
Horrible night management service. Never got my pizza and then chose to argue with that fact that it never arrived. Whenever I do successfully get a pizza from this location, it's almost surely never done right. This is one of the worst Papa Johns locations I have ever experienced. Do not get your pizza from here.
Atmosphere: 1
Service: 1
Papa John’s needs better employee attitude and customer service. The staff was not very friendly or helpful, which affected the overall experience. Additionally, the location could benefit from remodeling to improve cleanliness, comfort, and appearance. Better training and updated facilities would greatly improve the customer experience.
Atmosphere: 3
Food: 4
Service: 3
Never been
Atmosphere: 1
Food: 1
Service: 1
Worst papa John’s location in history!!! I noticed the last time my pizza wasn’t well done if anything it was floppy. So specifically, this time I called into the location because I forgot to put well done on my pizza when I ordered it online. I checked my pizza before leaving and couldn’t really tell because I had like three or four different toppings so it basically covered up the crust.. however, when I got home and begin to eat my pizza, this is what I noticed.
#1 it was floppy again
#2 it was not cooked well done as I asked
#3 it has some sort of wetness as if their sauce is soupy
#4 every topping on the pizza is uncooked besides the pineapples
I got so turned off. I didn’t even eat the rest of my pizza. Yet alone the pizza is so disgusting, I don’t even want to eat the crust.
However, the edges of the brownies were made “WELL DONE” without me even asking ‼️🤣🤣
Thank you, but NO THANK YOU!!! I will be taking my business to Pizza Hut instead. It’s the best!
Atmosphere: 3
Food: 1
Service: 3
I ordered a pizza that was canceled and NOT delivered. They did not give me a refund
Atmosphere: 1
Food: 1
Service: 1
Hit or miss but most of the time they’re on point
Atmosphere: 5
Food: 5
Service: 5
Not the best service!
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Pepperoni Pizza
We ordered through the website and after waiting for over an hour and seeing the car driving in the other direction on the map, it then said our order was delivered. We then tried to contact the store but they would not pick up!
Luckily, we got through to the customer services team and the lady on the phone was very helpful and is processing our complaint and has assured us that we will receive our refund in the next few days. We then ordered from Domino's and it was a fast and easy experience.
I would seriously not recommend ordering from this store. Lazy and incompetent.
Came in for 1 thing but Samantha was so helpful we ended up getting two pizzas some wings and desert bits
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I’m 74 and just had the worst pizza in my life. It wasn’t even carnival or drive-in- theatre quality. I had a better pizza 53 years ago in the Army! It an XL mushroom, nothing special. It wasn’t even warm. I live on the same street as the store. Exactly 5 block away! The driver drove 2 miles past me and delivered another pizza first! So on it wasn’t even warm. I’ve had more than 1 better frozen pizzas before, because this pizza set the bar to a new low. There is a photo that shows it looks passable but the photo is deceiving. We will NEVER order from them again. And let this serve as a warning,order at your own risk. 1 other issue, the latest time in my delivery window was 9:08,it was delivered at 9:28! Again, I live 5 blocks away on the same street! BUYER BEWARE!
Food: 1
I love we Papa John's and I'm not gonna lie at this location when I tell you the Pizza tastes disgusting. I got a Pizza at this location and I regretted it severely. Although it's closer to me, I would rather drive out. It's another location. Even the one in Miami Gardens is better than this. You have a better trust of going to miami garden and the people in there are rude
Atmosphere: 1
Food: 1
Service: 1
I order the New York pizza and it’s very good but I also order garlic knots and every single time they are raw in the middle I have photo of the inside part that I took apart and I called customer service and they said they would give me a refund none came and I also spoke to the store and they told me I’m a liar and hung up on me and this isn’t the first time Its more then once
Atmosphere: 1
Food: 1
Service: 1
The lady manager here is terrible. She doesn’t wash her hands and should be fired. Never eat at this location.
Atmosphere: 1
Food: 1
Service: 1
We ordered from here while on vacation. We had The Works pizza, lemon pepper wings and plain wings....it was horrible! The wings were so small , that chicken died for nothing! Never ever again especially from this location.
Food: 1
Service: 5
Recommended dishes: The Works Pizza, Unsauced Roasted Wings
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