This papa johns location is the worst I've ordered from. They constantly get the orders wrong and deliver to wrong addresses. It's definitely a combination of bad management and horrible staffing. The worst part is that they don't take accountability for their errors and don't answer phone calls.
Atmosphere: 1
Food: 1
Service: 1
Mishka Josephs
Call and order dinner for me and my mother for 1hiur hours and 30 minutes wait and no food was delivered. I'm scared because they are very unprofessional and I pay for the order the phone with my debit card. I feel like there are going to do fraudulent activity with my debit card. Please i need the phone number to copperate because these employees don't respect the business or company they work for .you guys is loosing customer due to customer service
Atmosphere: 1
Service: 1
Recommended dishes: Pizza
Jelica Champagne
Worst place ever , the employees are very unprofessional .
Atmosphere: 1
Sheldon Aristide
I've put up with this location for over a decade, but I've had enough. The issues range from undercooked pizza, cold pizza, constant mistakes, to 2-hour long deliveries after the pizza was cooked (yes, I received that one cold). I've experienced it all from this location, and I'm done.The photo below shows an order placed a few weeks ago. I ordered a well-done medium pizza with whole pepperoni topping and half mushroom. However, the pizza arrived not well-done, with only half topped with pepperoni.I immediately called back upon noticing the discrepancy. The person I spoke to, apparently the cook who made the order, denied any mistake and then transferred me to a random employee who said nothing could be done. They advised waiting for a manager to call back. I never received that call. After leaving negative feedback, I was told the store would rectify the issue, but they never did. Weeks later, I called the store and reached the assistant manager, who rudely told me that since I complained, customer service would provide a solution, not the store. When I mentioned the email from customer service stating the store would resolve the issue, I was transferred to the main manager, who promptly offered a refund that I never received.I don't like the fact that I have leave this review but from overall experience and even from looking at other review it is well overdue and deserved. These guys do not care about their customers, the very people that pay their bills. Staff needs retraining, and focus needs to be given towards quality control in terms of what comes out the oven. Assistant manager needs to be fired or demoted, get someone that actually has people skills it cost $0 to be empathetic to your customers especially when it's a screw up on your part.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pizza
Milca Perez Carrillo
I placed an order through the Uber Eats app and it took them 2 hours to deliver the order to the driver. Terrible and disastrous service. (and if the food arrived cold).
Food: 1
Service: 1
youtube og
Rude employees they got my order wrong and refused a refund I know one person may not matter but I'll never buy from here
Atmosphere: 1
Food: 1
Service: 1
kathy haley
Whoever made my pizza didn't wash their hands I had diarrhea and gas and I'm still sick congratulations team
Mimine Vermeille
The cashier who ever answered the fone is rude have no patience bad customer
Atmosphere: 1
Food: 1
Tara Mioara P.
The best pizza I have in a long time. I order withe staf cross of mozzarella and pepperoni and S s . I will order again. Good job PJ
Fast & friendly customer service... but my pizza was
Atmosphere: 1
Food: 1
Service: 5
Recommended dishes: Pizza
Judith S.
I always have a wonderful experience at Papa John's, and I gladly give it a 4-star rating. The food is alwaconsistently hot and fresh, which made each bite of pizza enjoyable. The quality of their ingredients and preparation is commendable, and it certainly contributed to a satisfying dining experience.The service at this Papa John's was always great. The staff was attentive, friendly, and efficient, ensuring that my order is always taken accurately and delivered promptly. Their positive attitude and dedication to providing excellent service added to the overall positive impression of the restaurant.Regarding the ambiance, it was what you would expect from an average Papa John's - comfortable and inviting. While it may not be extraordinary, it provided a pleasant setting to enjoy the delicious pizza.In conclusion, this Papa John's delivers consistently with its hot and fresh food, great service, and inviting ambiance. If you're looking for a reliable and enjoyable pizza experience, this location is definitely worth a visit.
vladisthename
Loved the pizza and the provided excellent service and when I wanted to order another pizza they had no problem with it and made it very quickly overall a perfect experience.
Atmosphere: 5
Food: 5
Service: 5
Daniel Rivero
The delivery driver brought me the wrong order and when I call to speak to the manager, the costumer service agent told me that they do not have evidence of the mistake when I actually spoke to the driver and showed him the pizza so, they just charged me and did not bring me the pizza that I ordered and paid. They stole my money in my face. Pls now take a look of your own mistake and bad service(picture attached)...it happens may 25th 2023 between 7pm to 830pm.
Danny Rc
The delivery driver brought me the wrong order and when I call to speak to the manager, the costumer service agent told me that they do not have evidence of the mistake when I actually spoke to the driver and showed him the pizza so, they just charged me and did not bring me the pizza that I ordered and paid. They stole my money in my face. Pls now take a look of your own mistake and bad service(picture attached)...it happens may 25th 2023 between 7pm to 830pm.
This papa johns location is the worst I've ordered from. They constantly get the orders wrong and deliver to wrong addresses. It's definitely a combination of bad management and horrible staffing. The worst part is that they don't take accountability for their errors and don't answer phone calls.
Atmosphere: 1
Food: 1
Service: 1
Call and order dinner for me and my mother for 1hiur hours and 30 minutes wait and no food was delivered. I'm scared because they are very unprofessional and I pay for the order the phone with my debit card. I feel like there are going to do fraudulent activity with my debit card. Please i need the phone number to copperate because these employees don't respect the business or company they work for .you guys is loosing customer due to customer service
Atmosphere: 1
Service: 1
Recommended dishes: Pizza
Worst place ever , the employees are very unprofessional .
Atmosphere: 1
I've put up with this location for over a decade, but I've had enough. The issues range from undercooked pizza, cold pizza, constant mistakes, to 2-hour long deliveries after the pizza was cooked (yes, I received that one cold). I've experienced it all from this location, and I'm done.The photo below shows an order placed a few weeks ago. I ordered a well-done medium pizza with whole pepperoni topping and half mushroom. However, the pizza arrived not well-done, with only half topped with pepperoni.I immediately called back upon noticing the discrepancy. The person I spoke to, apparently the cook who made the order, denied any mistake and then transferred me to a random employee who said nothing could be done. They advised waiting for a manager to call back. I never received that call. After leaving negative feedback, I was told the store would rectify the issue, but they never did. Weeks later, I called the store and reached the assistant manager, who rudely told me that since I complained, customer service would provide a solution, not the store. When I mentioned the email from customer service stating the store would resolve the issue, I was transferred to the main manager, who promptly offered a refund that I never received.I don't like the fact that I have leave this review but from overall experience and even from looking at other review it is well overdue and deserved. These guys do not care about their customers, the very people that pay their bills. Staff needs retraining, and focus needs to be given towards quality control in terms of what comes out the oven. Assistant manager needs to be fired or demoted, get someone that actually has people skills it cost $0 to be empathetic to your customers especially when it's a screw up on your part.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pizza
I placed an order through the Uber Eats app and it took them 2 hours to deliver the order to the driver. Terrible and disastrous service. (and if the food arrived cold).
Food: 1
Service: 1
Rude employees they got my order wrong and refused a refund I know one person may not matter but I'll never buy from here
Atmosphere: 1
Food: 1
Service: 1
Whoever made my pizza didn't wash their hands I had diarrhea and gas and I'm still sick congratulations team
The cashier who ever answered the fone is rude have no patience bad customer
Atmosphere: 1
Food: 1
The best pizza I have in a long time. I order withe staf cross of mozzarella and pepperoni and S s . I will order again. Good job PJ
Extremely rude staff. Don’t recommend at all.
Service: 1
Restaurantji Recommends
Fast & friendly customer service... but my pizza was
Atmosphere: 1
Food: 1
Service: 5
Recommended dishes: Pizza
I always have a wonderful experience at Papa John's, and I gladly give it a 4-star rating. The food is alwaconsistently hot and fresh, which made each bite of pizza enjoyable. The quality of their ingredients and preparation is commendable, and it certainly contributed to a satisfying dining experience.The service at this Papa John's was always great. The staff was attentive, friendly, and efficient, ensuring that my order is always taken accurately and delivered promptly. Their positive attitude and dedication to providing excellent service added to the overall positive impression of the restaurant.Regarding the ambiance, it was what you would expect from an average Papa John's - comfortable and inviting. While it may not be extraordinary, it provided a pleasant setting to enjoy the delicious pizza.In conclusion, this Papa John's delivers consistently with its hot and fresh food, great service, and inviting ambiance. If you're looking for a reliable and enjoyable pizza experience, this location is definitely worth a visit.
Loved the pizza and the provided excellent service and when I wanted to order another pizza they had no problem with it and made it very quickly overall a perfect experience.
Atmosphere: 5
Food: 5
Service: 5
The delivery driver brought me the wrong order and when I call to speak to the manager, the costumer service agent told me that they do not have evidence of the mistake when I actually spoke to the driver and showed him the pizza so, they just charged me and did not bring me the pizza that I ordered and paid. They stole my money in my face. Pls now take a look of your own mistake and bad service(picture attached)...it happens may 25th 2023 between 7pm to 830pm.
The delivery driver brought me the wrong order and when I call to speak to the manager, the costumer service agent told me that they do not have evidence of the mistake when I actually spoke to the driver and showed him the pizza so, they just charged me and did not bring me the pizza that I ordered and paid. They stole my money in my face. Pls now take a look of your own mistake and bad service(picture attached)...it happens may 25th 2023 between 7pm to 830pm.