First time at Pilon Miami, I was very impressed with the decor and the service. The appetizers were delicious as well as the portions. The bar ran out of a particular item and the manager was very graceful and apologized and offer a complimentary drink. Just for record I decline. However, this type of gesture is what is needed in this industry, is just not about filling the place but treating customer w kindness and respect. See you soon PilonMiami. PS Don't forget to take a picture in front of huge Pilon.Enjoy🥂
Atmosphere: 5
Food: 5
Service: 5
Ruth Guetierrez
Wonderful experience
Atmosphere: 5
Food: 5
Service: 5
Danieska Mendez
The place was great and the food was delicious. Felipe was a very attentive bartender and the drinks were delicious.
Atmosphere: 5
Food: 5
Service: 5
Miguel Jimenez
The customer service is amazing. The food was delicious and very strict to the description. Tasted and fresh. I'll recommend this place and come back soon.
Thank you
Miguel
Atmosphere: 5
Food: 5
Service: 5
GEORGE RUIZ
Friendly service great food
Atmosphere: 5
Food: 5
Service: 5
Eric Smith
Great place
Atmosphere: 5
Food: 5
Service: 5
Jennifer Hincapie
Great food!
Atmosphere: 5
Food: 5
Service: 5
Virginia P Garcia - Advisor
Try the seafood Mofongo & pasta Stroganoff with mushrooms! 😋 Felipe was our server and he was fantastic! Very detailed and recommended the right dishes.
Atmosphere: 5
Food: 5
Service: 5
Ross (Ribdiculous_bbq)
Great food and service
Atmosphere: 5
Food: 5
Service: 5
gabriel amaro
The food was fresh, flavorful. The staff was friendly, attentive, and made us feel truly welcome, we will come back
We have visited Pilon many times and always had a good experience ,nevertheless a group of 10 went to celebrate a birthday, i ordered Entraña ,the price on line is $24 since you can only see menu on line and got charged $34. also my friend, who ordered the same,not nice to have the incorrect price,just be careful if you go make sure the price its what you see,before you order. Disappointed.😒
Adriana Delgado
This place deserves one star, but the service was very good and earned them the second star.
The food was absolutely atrocious. The description of the plates on the menu is NOT what is served. I ordered de mi bella Tierra Bella that described the dish as a beef protein. When the plate arrived I had pork on my plate. When I asked the waiter if there was an error he said the chef must have changed the plate and not told anyone. So for anyone with a pork allergy BEWARE!! The menu may say beef but you’ll get pork. The flavor was disgusting, seasoning was just all wrong and the pork was extremely dry.
My plate was changed to the Entrana, but that was just as bad. The meat was chewy and just tasted old. The fries were good though. Just about the only thing that was good.
The sangria was bitter and plane nasty. Left the entire full glass on the table.
My friend ordered the pollo saltado and she was not able to eat her dish either. The chicken was so dry she chewed and chewed and it simply would not break down.
We realized it made sense that we were literally the only ones in the restaurant because this place is just BAD.
The place is NOT cheap, actually very expensive. Bad food for high price, NO THANK YOU!
Definitely worth a skip.
Let’s hope they do better and can later change the review with a more positive experience.
Atmosphere: 3
Food: 1
Service: 4
Gil
Went by to get a coffee place, which is nice, perhaps will return
Atmosphere: 3
Service: 3
Dan E
The food was OK. The service was a little slow considering we were, literally, the only ones there... We were a party of four. They brought two of the main dishes, after another 5 to 10 minutes, the brought another one, and after another 5 to 10 minutes brought the final one... Expect to get hit with, according to them, a 20% state legally mandatory tip charge. You have no choice as the system does it automatically and they cannot change it.... only ADD more tip.. . I wonder if the mandatory charge is because the service may not be good at all or is it because they are DECEIVING people with the actual prices in the menu... Also, after i paid and sign for a SPECIFIC amount, the system adds another 3% for using a credit card... which I noticed after i signed and the machine flashes another amount at the end with out telling you... when asked, the waiter stated he had no idea and had to go ask somebody else why i was signing one amount and the system charging another one.... if it wasn't for the HIDDEN FEES and the small letters tactics they are using this could be a pleasant place to eat........
First time at Pilon Miami, I was very impressed with the decor and the service. The appetizers were delicious as well as the portions.
The bar ran out of a particular item and the manager was very graceful and apologized and offer a complimentary drink. Just for record I decline.
However, this type of gesture is what is needed in this industry, is just not about filling the place but treating customer w kindness and respect.
See you soon PilonMiami.
PS Don't forget to take a picture in front of huge Pilon.Enjoy🥂
Atmosphere: 5
Food: 5
Service: 5
Wonderful experience
Atmosphere: 5
Food: 5
Service: 5
The place was great and the food was delicious. Felipe was a very attentive bartender and the drinks were delicious.
Atmosphere: 5
Food: 5
Service: 5
The customer service is amazing. The food was delicious and very strict to the description. Tasted and fresh. I'll recommend this place and come back soon.
Thank you
Miguel
Atmosphere: 5
Food: 5
Service: 5
Friendly service great food
Atmosphere: 5
Food: 5
Service: 5
Great place
Atmosphere: 5
Food: 5
Service: 5
Great food!
Atmosphere: 5
Food: 5
Service: 5
Try the seafood Mofongo & pasta Stroganoff with mushrooms! 😋
Felipe was our server and he was fantastic! Very detailed and recommended the right dishes.
Atmosphere: 5
Food: 5
Service: 5
Great food and service
Atmosphere: 5
Food: 5
Service: 5
The food was fresh, flavorful. The staff was friendly, attentive, and made us feel truly welcome, we will come back
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Super recommended!
Atmosphere: 5
Food: 5
Service: 5
We have visited Pilon many times and always had a good experience ,nevertheless a group of 10 went to celebrate a birthday, i ordered Entraña ,the price on line is $24 since you can only see menu on line and got charged $34. also my friend, who ordered the same,not nice to have the incorrect price,just be careful if you go make sure the price its what you see,before you order. Disappointed.😒
This place deserves one star, but the service was very good and earned them the second star.
The food was absolutely atrocious. The description of the plates on the menu is NOT what is served. I ordered de mi bella Tierra Bella that described the dish as a beef protein. When the plate arrived I had pork on my plate. When I asked the waiter if there was an error he said the chef must have changed the plate and not told anyone. So for anyone with a pork allergy BEWARE!! The menu may say beef but you’ll get pork. The flavor was disgusting, seasoning was just all wrong and the pork was extremely dry.
My plate was changed to the Entrana, but that was just as bad. The meat was chewy and just tasted old. The fries were good though. Just about the only thing that was good.
The sangria was bitter and plane nasty. Left the entire full glass on the table.
My friend ordered the pollo saltado and she was not able to eat her dish either. The chicken was so dry she chewed and chewed and it simply would not break down.
We realized it made sense that we were literally the only ones in the restaurant because this place is just BAD.
The place is NOT cheap, actually very expensive. Bad food for high price, NO THANK YOU!
Definitely worth a skip.
Let’s hope they do better and can later change the review with a more positive experience.
Atmosphere: 3
Food: 1
Service: 4
Went by to get a coffee place, which is nice, perhaps will return
Atmosphere: 3
Service: 3
The food was OK. The service was a little slow considering we were, literally, the only ones there... We were a party of four. They brought two of the main dishes, after another 5 to 10 minutes, the brought another one, and after another 5 to 10 minutes brought the final one... Expect to get hit with, according to them, a 20% state legally mandatory tip charge. You have no choice as the system does it automatically and they cannot change it.... only ADD more tip.. . I wonder if the mandatory charge is because the service may not be good at all or is it because they are DECEIVING people with the actual prices in the menu... Also, after i paid and sign for a SPECIFIC amount, the system adds another 3% for using a credit card... which I noticed after i signed and the machine flashes another amount at the end with out telling you... when asked, the waiter stated he had no idea and had to go ask somebody else why i was signing one amount and the system charging another one.... if it wasn't for the HIDDEN FEES and the small letters tactics they are using this could be a pleasant place to eat........
Atmosphere: 1
Food: 1
Service: 1
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