Pinecrest Bakery - Bird Road West

The worst experience of my dad’s life. What a sad day it is when your 71 year old handicap father goes in to buy pastelitos and is told he is not welcome in this bakery . All because they thought he is Nicaraguan. The manager had prohibited a group of Nicaraguan men from going to this location, she thought my dad was one of them and was told that he couldn’t be in this facility or purchase his pastelitos. My dad being the kindest human in the world just walked out and went to another one of their bakeries. Let it be clear that this is not acceptable. My dad is handicap, has a very hard time walking and was turned away. Truly heartbreaking. I put this review on my instagram as well and the bakery reached out to me to find out when the incident happened. I told the lady I would find out and call her back, I did so immediately and spoke to another lady. It had been 4-5 days before. She said she would call me back, has never called me back. This went viral, she has told my followers that she has apologized and has been in contact with me. Let it be clear that an apology was NEVER issued. Not only are they racist, they also lie to their clients. I wasn’t planning on writing this review, but lying to your clients to make yourself look better…. UNACCEPTABLE.

NOT ONLY IS THIS PLACE HORRIBLE TO ELDERS BUT THEIR FOOD IS STALE AND NOT FRESH.

Awful! I came from Broward to try their famous croquettes. Buy 2 cod and 2 house. The baddest croquettes in the world. The coconut cake barely had any coconut in it and was soggy. I bought a candy that I don't even know what it's called and it's hard and dry, like it's been there in the fridge for days. How disgusting it all is, $17 dollars thrown in the trash.

Atmosphere: 3

Food: 1

Service: 3

Avoid this place. SLOWWWW
Don't come here. VERY SLOW

Very friendly girls in customer service
But if they need a 3 person in the front of the stores

Atmosphere: 5

Food: 5

Service: 5

Went on Father’s Day to by Choripan for my husband as I looked the picture on thd website n he loves Choripan.I get home and what a desio disappointment . I wish I could share a picture of what they gave me. The service was HORRIBLE. I felt I was in Cuba in a low class neighborhood. Never again.

Atmosphere: 1

Food: 1

Service: 1

I just bought 3 empanadas and 2 bono breads and had to throw them away. The empanadas were cold and old and the bono bread was hard as a rock. What a waste of money.

Atmosphere: 3

Food: 1

Service: 4

The best of the best, a great atmosphere and excellent service

Atmosphere: 5

Food: 5

Service: 5

Ordered pan con pollo, and got a pan con pelo. Terrible food expensive and not worth it!! Go Else where !!

Atmosphere: 1

Food: 1

Service: 1

This was the WORST pan con bistec I have ever ate in my life. I took one bite and instantly wanted to gag from the taste. Disgusting. I used to come here back in the days and also had an experience similar to this one. It’s been a few years and decided to try again and this just verified that I will never be coming here again

Atmosphere: 1

Food: 1

Service: 1

We ordered a cake, what was the pink frosting was SUPPOSED TO BE RED! The cake itself inside was SUPPOSED TO BE CHOCOLATE! Instead of saying Capricorn in English it was translated Spanish. Not what we asked at all. It was more frosting than anything else… worst bakery ever!

Atmosphere: 1

Food: 1

Service: 1

Guava pie

The service ? look for nicer

Service: 1

What an amazing bakery! Pinecrest you truly never disappoint !

Excellent service and quality

What an amazing bakery! Pinecrest you truly never disappoint !