Pizza Hut
18857 SW 117th Ave, Miami
(305) 255-5858
Recent Reviews
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Excellent place
Atmosphere: 5
Food: 5
Service: 5
The worst service was in this place, the pizza arrived as if it had fallen to the floor, I gave my opinion, the manager called me and told me he was going to give me a loan and he never did, his name is Oscar and it was all a scam, but I never ask for anything. from pizza hut
Service: 1
Very nice cuban guy in there dint get his name but he has very good customer service
Atmosphere: 5
Food: 5
Service: 5
Absolutely the worst food. The pizza came with NO tomato sauce and had no flavor at all, how do you forget to put sauce on a pizza???. The cajun sp;iced wings were horrible, no flavor, almost burnt and dry not worth the high price
Atmosphere: 2
Food: 1
Service: 2
I made my order on here online through the app and as i go to pick it up it's ready to go for me. Okay i thought everything was fine i get back home and when i open the boxes im missing food. I call back to let them know what had happened and if it was possible for me to go back for the missing food. First not a single person in there knew english properly it was to the point i couldn't have a conversation with no one. Second they said they were going to give me "credit towards my next order for $15" i asked how would that work if i paid in cash not by card? He ends up leaving me on hold on the phone for 20 mins.. i decided I didn't want this cold food anymore and i drove back to pizza hut and told the employee that they had got my order wrong. He proceeded to tell me to my face that it was my fault that i made the order and that it's all my fault. Okay i then pulled out my phone pulled up the app and PROCEEDED TO SHOW HIM THE ORDER AND HOW THE PIZZA HUT APP SHOWS THE FOOD PICTURE AND PRICE EXACTLY THERE. i told THE EMPLOYEE NAME HECTOR i wanted my money back since HE WANTS TO BLAME THE CUSTOMER all because HE CAN'T READ ENGLISH OR FOLLOW INSTRUCTIONS IN ENGLISH OR TALK ENGLISH. He gave me an attitude even though i continued to show respect to all those there. Giving me nasty looks and attitude. I FEEL LIKE I CAN'T ORDER FOOD HERE NO MORE. I guess it's other pizza franchises for me from now on.
Atmosphere: 1
Food: 4
Service: 1
I love their pizza ? they are the best without a doubt ??
Parking: Perfect
Kid-friendliness: They have baby seats
Atmosphere: 5
Food: 5
Service: 5
Finally an employee that is actually worth dealing with. Amazing respectful attitude. His name is Daniel.
Atmosphere: 5
Food: 5
Service: 5
That's great J.L.G. great. that's why you have the great time you have. And you eruta like a horse.good..TA.January 12 and 24.good
Had lunch today at this Pizza Hut. Ordered the oven pasta with pepperoni, sausage, pasta, cheese & bread sticks. Manager Carlos was very informative and professional. Keep up the great work!!!
Atmosphere: 4
Food: 4
Service: 5
Pan pizza still
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Restaurantji Recommends
Every person that I dealt with at this location was nice, friendly and professional. I truly appreciated the service that I got.
Food: 5
Service: 5
Recommended dishes: Traditional Wings, Honey BBQ, Pepperoni Pizza
Food always good and hot..Staff very pleasant
Parking: no problem finding a place to park
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Always hot and fresh, very good service.
Today I tried to order from this restaurant and I had the WORST experience. I ordered food around 8:49 and after 50 mins I called and someone said my order will be there by 10:11. Cool whatever I said okay than I called back at 10:30 and not one person can communicate with me becuase they they don’t speak English now which dosent bother me but a manager of a Pizza Hut should be able to speak English since you’ll have many English speakers ordering from a pizza place from what I understood my order was canceled because idk even know why I don’t understand and just for them to tell me of o want to order again no apologies nothing. I’ve worked for a restaurant for 10 years and even I know better how to treat customers no matter how annoying we think they are. Will not order from here again and hopefully others follow as well.
Fast easy and delicious ? ??
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