Great service,Acelys has a great customer service service
Atmosphere: 5
Food: 5
Service: 5
Nickeeta “ƊƝA” P.
Small spot but big hearts work here! Came to pickup a couple delivery orders & was granted soo much more!! Many thanks!!!
Atmosphere: 5
Food: 5
Service: 5
A. Armenteros
Came for a pickup. Don't know why the place has so many low reviews, I mean at the end of the day it's a pick up spot, but who knows.
I swung in like I owned the place, took a second to review menu only to realize it didn't matter, their system records everything like someone's mother. So I slid up to counter. Medium pan pizza with green peppers and some bread sticks to go. Lady looked up a coupon for me (I didn't ask but fully appreciated it) got one applied and paid. Bam.
15 minutes wait time. Smoked outside, drank water and penned this review. The service was friendly and fast, and the food is on spot. So why so many reviews going the other way?
Maybe it's because people have bad manners and are rude themselves. Perhaps? In this life, something the older generation gets (Generation W, X and some of Y) is that you have to give respect to get respect. It isn't a thing to me to walk in on someone who's works standing, has been there hours doing their job, and demand to have my rear kissed. I didn't grow up with smart phones, social media or anything else. We read books, drove with maps and treated people like human beings. It works for me about 99.9 % of the time.
Just my opinion. Check the place out. It's pizza we remember at a price that doesn't shatter the bank.
Atmosphere: 4
Food: 5
Service: 5
Henry Labrada
This place is trash. They give you whatever pizza they want.
Atmosphere: 1
Food: 1
Service: 1
Acelis Rios
Best pizzas ever, great customer service and awesome food.
Atmosphere: 5
Food: 5
Service: 5
Adriana Alvarez
The location on sunset drive and 97 Ave in Miami has very rude people taking the orders over the phone.
Mary Morales
Manager does not know what he's doing had to explain to staff 7 times what my order online was
Yuliet Forte
they ignored me because i gave no tip, i was short on money that day i dont no why they ignored me i am a customer and when i ordered a buffalo melt they gave 3 pieces of meat in total for both melts.Its not our job to give a tip i only give because i want to be nice but the day i dont give i get treated like a ghost
Francisco Alejandro
Didn't like the pizza too expensive for a poor tasting pizza
Atmosphere: 2
Food: 1
Service: 2
Zoily
So disappointed with the quality, service, price and food. Our family waited over 1 hour and half for cold food. One large one topping pizza, 12 chicken wings and cheese sticks $ 52.00. Never ordering from Pizza Hut again!
We ordered two medium pizzas, one cheese and mushroom and one pepperoni and sausage. Both pizzas were OK however they were a bit dry to the taste. After drizzling them with olive oil, they tasted excellent. also seasoned with allspice had a pretty good meal. Thanks again RobertB954
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Personal Pan Pizza
Miriam Cruz
the pizza was bad. overheated and very difficult to chew
Rene Penate
It has been almost 1.5 hrs and no delivery. Also you call the store and you are holding for 20 mins. Horrible place and service.
Service: 1
Charles Maxson
I'm sitting in a hospital in an ICU unit at 11:30 at night. 11:30pm is when I placed my call to just order a plain pizza with breadsticks. And they just never show up. It has now been 2 hours and nobody has called me, nobody has delivered any food, nothing. The level of unprofessionalism, and the level of neglect that is required to do something like that is beyond me. Out of all the pizzas I've ever ordered in my life, this has never happened. I guess it was a mistake ordering from Pizza Hut. Not to mention the woman's attitude on the phone when I was ordering. If you guys don't want to do your job, then quit. If you guys didn't want to deliver a pizza at that time (which you were still open at 11:30) then don't even answer the phone and take an order. Highly unprofessional, lazy, disrespectful.
Service: 1
Andrew Chung
Decent fast food chain pizza, especially if you’re a pan pizza lover.
Great service,Acelys has a great customer service service
Atmosphere: 5
Food: 5
Service: 5
Small spot but big hearts work here! Came to pickup a couple delivery orders & was granted soo much more!! Many thanks!!!
Atmosphere: 5
Food: 5
Service: 5
Came for a pickup. Don't know why the place has so many low reviews, I mean at the end of the day it's a pick up spot, but who knows.
I swung in like I owned the place, took a second to review menu only to realize it didn't matter, their system records everything like someone's mother. So I slid up to counter. Medium pan pizza with green peppers and some bread sticks to go. Lady looked up a coupon for me (I didn't ask but fully appreciated it) got one applied and paid. Bam.
15 minutes wait time. Smoked outside, drank water and penned this review. The service was friendly and fast, and the food is on spot. So why so many reviews going the other way?
Maybe it's because people have bad manners and are rude themselves. Perhaps? In this life, something the older generation gets (Generation W, X and some of Y) is that you have to give respect to get respect. It isn't a thing to me to walk in on someone who's works standing, has been there hours doing their job, and demand to have my rear kissed. I didn't grow up with smart phones, social media or anything else. We read books, drove with maps and treated people like human beings. It works for me about 99.9 % of the time.
Just my opinion. Check the place out. It's pizza we remember at a price that doesn't shatter the bank.
Atmosphere: 4
Food: 5
Service: 5
This place is trash. They give you whatever pizza they want.
Atmosphere: 1
Food: 1
Service: 1
Best pizzas ever, great customer service and awesome food.
Atmosphere: 5
Food: 5
Service: 5
The location on sunset drive and 97 Ave in Miami has very rude people taking the orders over the phone.
Manager does not know what he's doing had to explain to staff 7 times what my order online was
they ignored me because i gave no tip, i was short on money that day i dont no why they ignored me i am a customer and when i ordered a buffalo melt they gave 3 pieces of meat in total for both melts.Its not our job to give a tip i only give because i want to be nice but the day i dont give i get treated like a ghost
Didn't like the pizza too expensive for a poor tasting pizza
Atmosphere: 2
Food: 1
Service: 2
So disappointed with the quality, service, price and food. Our family waited over 1 hour and half for cold food. One large one topping pizza, 12 chicken wings and cheese sticks $ 52.00. Never ordering from Pizza Hut again!
Food: 1
Service: 1
Restaurantji Recommends
We ordered two medium pizzas, one cheese and mushroom and one pepperoni and sausage. Both pizzas were OK however they were a bit dry to the taste. After drizzling them with olive oil, they tasted excellent. also seasoned with allspice had a pretty good meal. Thanks again RobertB954
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Personal Pan Pizza
the pizza was bad. overheated and very difficult to chew
It has been almost 1.5 hrs and no delivery. Also you call the store and you are holding for 20 mins. Horrible place and service.
Service: 1
I'm sitting in a hospital in an ICU unit at 11:30 at night. 11:30pm is when I placed my call to just order a plain pizza with breadsticks. And they just never show up. It has now been 2 hours and nobody has called me, nobody has delivered any food, nothing. The level of unprofessionalism, and the level of neglect that is required to do something like that is beyond me. Out of all the pizzas I've ever ordered in my life, this has never happened. I guess it was a mistake ordering from Pizza Hut. Not to mention the woman's attitude on the phone when I was ordering. If you guys don't want to do your job, then quit. If you guys didn't want to deliver a pizza at that time (which you were still open at 11:30) then don't even answer the phone and take an order. Highly unprofessional, lazy, disrespectful.
Service: 1
Decent fast food chain pizza, especially if you’re a pan pizza lover.
Atmosphere: 4
Food: 4
Service: 4
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