Pollo Tropical
3499 Biscayne Blvd, Miami
(305) 572-9844
Recent Reviews
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Took 25 mins for a warp unbelievable
I love Pollo Tropical so much and used to go to this location lots years go when I lived here. Was excited to return and am glad to say the food tastes better than ever and the team working there are all super friendly. I got a large Tropichop mojo roast pork ‘all the way’ with guac and it was ridiculously good. Wish I had one of these right by me. Best fast food available and far better than the vast majority of sit down places.
I didn’t catch any of their names but the staff were also incredibly friendly and super helpful. They were very nice answering a couple questions I had and also loaded up my to-go order with a bunch of the side sauces. The side sauces are an absolute must-have for pretty much anything you get here.
Nice staff
Happy to go to Pollo for my favorite tropichop but the attitude is diabolical. Don’t understand the bad treatment. If you don’t like your job work somewhere else
There is a guy called TONY. Has the worst service ever. Asked me for my ticket in a terrible way like If I were gonna steal the food. As a Military member and customer of this restaurant people like him makes me going to another restaurant. That guy was working today may 31st at 5pm. Long hair and then I asked him for a Straw. Told me to wait. After 5 mins asked again and In a bad manner told me they were there pointing me. Really bad customer service. I think they don’t even know what is it
Florida was terrible she her attitude is disgusting
I could have given them 4 stars on all. However, I had ordered an avocado grilled chicken salad, and when I went on my break at 2am at work I found no chicken in my salad 🙃
good chain chicken spot
Atmosphere: 5
Food: 5
Service: 5
The photos of those they sell are totally different from the bad-looking dishes they sell
Atmosphere: 1
Food: 1
Service: 1
Very good economic option in the area since many of the things that are in the area are very expensive, excellent food and service in the same way
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
It lacks tropical music and that's it hehehe
Atmosphere: 4
Food: 5
Service: 5
They need to replace toilet seat in ladies bathroom - it's old & cracked yuck!. I didn't notice until after eating my delicious grilled chicken strips & Cesar salad. Great for maintaining my diet -- But yuck if I had seen that never would have stayed.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Grilled Chicken
Rude staff and diarrhoea, perfect!
Atmosphere: 1
Food: 1
Service: 1
Grilled chicken always HIT the spot ... one of my favorite.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Grilled Chicken, Salad, Black Beans
I've never experienced such a terrible visit to Pollo Tropical. After seeing no line, the service was terrible. The drive thru attendant was nothing but rude with an extremely.
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