Pollo Tropical

3499 Biscayne Blvd, Miami
(305) 572-9844

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They need to replace toilet seat in ladies bathroom - it's old & cracked yuck!. I didn't notice until after eating my delicious grilled chicken strips & Cesar salad. Great for maintaining my diet -- But yuck if I had seen that never would have stayed.
It wasn't bad. Just the Spanish only thing again and it felt like a hurry up and go mentality. The environment wasn't welcoming. You can even see that mentality in how they serve you the food. It was sloppy and cold. Chicken was extra dry and over cooked. They rushed your food to stand and talk not to give you good quality service fast. The avocado looks like it was scooped out and slapped into a container and oxidised... when it was supposed to be cut fresh to order...
Pollo Tropical is always good and fast. It's hard to believe it is fast food. Prices are reasonable and the flavor is outstanding. When I'm in Miami I have to stop here at least twice during my stay!

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