Pollo Tropical
$ • Chicken, Latin American, Fast Food
Hours:
7090 Coral Wy, Miami
(305) 261-6021
About Pollo Tropical
Customers' Favorites
Pollo Tropical Reviews
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Por años promocionan los lunes 1/2 pollo y solo te entregan 1/4, hablé con la gerente y me dijo que siempre venden 1/4. llevo años comprando y los cliente merecen respeto y no anuncios engañosos. Driving Plaza
🪳🪳BEWARE!! STAY AWAY FROM POLLO TROPICAL!! THEY SERVE COCKROACHES WITH THEIR FOOD!! I ordered plantains and ate a roach!! 🪳🪳All that was left was a leg at the bottom of my dish!! THE FORT MYERS FLORIDA LOCATION IS FILTHY!! 🪳🪳
Do not order catering from here without triple checking everything. They didn’t give us enough food for our order and when we called back, the staff confirmed they messed up and said we could come back and pick up more but we were already 30 minutes away and had to go buy more food closer to feed 30 hungry soccer boys. They would not even consider giving us a refund for that part of the order at all…terrible customer service. We had to spend double the amount of money bc we...read full review
Menu
Hours
| Monday | 10AM - 12AM |
| Tuesday | 10AM - 12AM |
| Wednesday | 10AM - 12AM |
| Thursday | 10AM - 12AM |
| Friday | 10AM - 12AM |
| Saturday | 10AM - 12AM |
| Sunday | 10AM - 12AM |
Pollo Tropical is a restaurant known for its dedicated staff who provide exceptional service to customers. Despite occasional minor delays, the professional team strives to ensure a positive experience, even offering kind apologies and small gifts when necessary. The service is consistently impressive, with staff going above and beyond to accommodate customer preferences, such as modifying dishes to suit individual needs.
This particular location stands out for its excellent service, generous portions, and delicious menu items like the frijoles cubanos and Guava & Cheese parfait. The welcoming and accommodating staff work to make customers feel appreciated, leaving a lasting impression on those who visit. While the management has occasionally fallen short, the overall experience at Pollo Tropical is one that keeps customers coming back for great food and exceptional service.