Pollo Tropical

Name: Pollo Tropical
Address: 2350 Douglas Rd, Miami, Florida, 33134, US
Telephone: (305) 461-1915
Price range: $
Rating: 3

$ • Chicken, Fast Food, Latin American

Hours:
2350 Douglas Rd, Miami
(305) 461-1915

Menu Order Online

About Pollo Tropical

Pollo Tropical is a restaurant known for its nice flavor and very reasonable prices. The menu offers a variety of options, like a plate with 3 proteins (chicken, pork, and steak) for $14 and change. Customers may face challenges in customizing their orders due to the limited English proficiency of the staff. Despite the language barrier, the service is generally good, with managers stepping in to assist customers. Many customers appreciate the attention from the young staff, especially the manager Carlos and the person who picks up orders outside, Alain. While the food quality can be hit-or-miss, with some dishes like the chicken being dry, Pollo Tropical remains a popular choice. Customers note that it is still possible to get a nice meal, such as two pieces of chicken, rice, and beans, for about $7.50, which is not a special but the regular price. However, there are concerns about some aspects of service, like the lack of napkins and soda refills, which have diminished over time. Overall, the dining experience at Pollo Tropical seems to be satisfactory, as the restaurant appears to attract customers.