Pollo Tropical
2350 Douglas Rd, Miami
(305) 461-1915
Recent Reviews
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Super tasty
Atmosphere: 5
Food: 5
Service: 5
The best place to eat all the food very good 💯💯💯💯💯
Never ordering again there i asked for extra churrasco! And they said is just 2 oz? !!!
The girl who helped me was very friendly and had good customer service. I recommend this place, very good.
Atmosphere: 5
Food: 5
Service: 5
they always get my order wrong. They asked me what sauce i want twice and still forgot it 😭😭 the training here is obviously very lackluster.
It's no longer the tropical chicken it used to be, they don't even give you napkins anymore, the soda refill has disappeared, the sauces, everything, more and more tied up... and the service is quite bad
Atmosphere: 3
Food: 4
Service: 3
Parking: Very good location
Kid-friendliness: There are homemade and healthy meals
Atmosphere: 3
Food: 4
Service: 4
Without a doubt the best option
Atmosphere: 5
Food: 3
Service: 4
Terrible experience, you are ordering and the person is attending to everything except the order she is placing. In the end, they give you what you half ordered and the only solution is there, she didn't even give you a competent manager to solve it. Well, yes, for me, I buy almost all of them. the days is not to buy good food in that place anymore but the service is terrible, not even a star (0) for the customer. Today 10/15/24 1:45 pm.
If I have to judge the hygiene of the premises by the hygiene of the bathroom; Truly this is a dining room not suitable for consuming food; You could also claim that your staff is not very clean and hygienic.
If I have to judge the hygiene of the premises by the hygiene of the bathroom, this is certainly a dining room not suitable for consuming food; I could also say that its staff is not very clean and hygienic.
Restaurantji Recommends
Terrible service from the worker Silvia, I really like eating in her tropical chicken stores but because of her terrible service and the aggressive way of treating her customers I will never return to her store again, I hope that future customers do not have to be served with her, very grateful to Carlos and Carmen, they are good people but Silvia is a terrible worker, aggressive and has no empathy.
Terrible attention from the worker Silvia, I really like to eat in her tropical chicken shops but because of her terrible attention and the aggressive way she treats her customers I never return to her store again, I hope that future customers do not have to attend to her, very grateful to Carlos and Carmen they are good people but Silvia is a terrible worker, aggressive and has no empathy.
Service: 1
Every time I come every thing is amazing at this location.
Atmosphere: 5
Food: 5
Service: 5
This location gets super busy at times but they do try to move quickly. The food is good quality and well prepared.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Grilled Chicken
Leanys and Cristian were great! Great customer service and good food 👍
Atmosphere: 5
Food: 5
Service: 5
Fresh food and excellent service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 1 2 Pollo Asado Y Platanos Dulce
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