My husband and I come here very often, and pollo tropical never disappoints. The food is always fresh, flavorful and consistent and the service is friendly and efficient every single time
Food: 5
Service: 5
Nantha Kumar
I love this Cuban food from pollo tropical. The platter is my favorite and never get anything else. Their unique sauces especially garlic cilantro and spicy poyo poyo are delicious.
Atmosphere: 5
Food: 5
Service: 5
Anais Correa
The food at this location always tastes amazing — perfectly seasoned and consistently delicious. The customer service is excellent. Felix took our order and was extremely kind, patient, and helpful, taking the time to explain the new items on the menu.
Food: 5
Service: 5
Belkis Andersen
Extremely disappointed. Ordered a chicken soup bowl because I was sick and was looking forward to a soothing late lunch and NO CHICKEN to be found. Just vegetables!!
Atmosphere: 4
Food: 1
Service: 5
Patti Noll
So good!!
Atmosphere: 5
Food: 5
Service: 5
Lirpagonzales
Guy taking drive thur orders rude.
Atmosphere: 4
Food: 4
Service: 3
Andre Torres
This location is horribly inconsistent. On top of that they are supposed to close a 12 but every time I'm running a little late and get there at 11 ( one hour before closing) they always say that they have no chicken. Management needs to be told that they close at 12 not at 11 if not why would they advertise that they are open until 12.
Service: 1
Yorleny Barahona
Amazing customer service and fast problem solving. Diana Martinez helped me and went above and beyond. She helped me resolve an issue and truly was kind. Thank you very much diana.
Atmosphere: 5
Food: 5
Service: 5
M Khalid
Great service from Max always gives cilantro sauce
Atmosphere: 5
Food: 5
Service: 5
Angel Live
Waited 30 minutes to receive my order because no one wants to look at the stupid screen. The order before mine was only white rice and sat there longer than mine. Crazy to believe they will try to provide service
My husband and I come here very often, and pollo tropical never disappoints. The food is always fresh, flavorful and consistent and the service is friendly and efficient every single time
Food: 5
Service: 5
I love this Cuban food from pollo tropical. The platter is my favorite and never get anything else. Their unique sauces especially garlic cilantro and spicy poyo poyo are delicious.
Atmosphere: 5
Food: 5
Service: 5
The food at this location always tastes amazing — perfectly seasoned and consistently delicious. The customer service is excellent. Felix took our order and was extremely kind, patient, and helpful, taking the time to explain the new items on the menu.
Food: 5
Service: 5
Extremely disappointed. Ordered a chicken soup bowl because I was sick and was looking forward to a soothing late lunch and NO CHICKEN to be found. Just vegetables!!
Atmosphere: 4
Food: 1
Service: 5
So good!!
Atmosphere: 5
Food: 5
Service: 5
Guy taking drive thur orders rude.
Atmosphere: 4
Food: 4
Service: 3
This location is horribly inconsistent. On top of that they are supposed to close a 12 but every time I'm running a little late and get there at 11 ( one hour before closing) they always say that they have no chicken. Management needs to be told that they close at 12 not at 11 if not why would they advertise that they are open until 12.
Service: 1
Amazing customer service and fast problem solving. Diana Martinez helped me and went above and beyond. She helped me resolve an issue and truly was kind. Thank you very much diana.
Atmosphere: 5
Food: 5
Service: 5
Great service from Max always gives cilantro sauce
Atmosphere: 5
Food: 5
Service: 5
Waited 30 minutes to receive my order because no one wants to look at the stupid screen. The order before mine was only white rice and sat there longer than mine. Crazy to believe they will try to provide service
Atmosphere: 1
Service: 1
Restaurantji Recommends
Super for my luch
Atmosphere: 5
Food: 5
Service: 5
Dog should not be allowed inside and on the chairs
good service
Great food English speaking persons needed
The staff here was wonderful. Thank you for making me have a great time.
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