Pollo Tropical
$ • Chicken, Fast Food, Latin American
Hours:
11875 SW 26th St, Miami
(305) 223-8049
About Pollo Tropical
Customers' Favorites
Pollo Tropical Reviews
Very poor service and food quality order all wrong, cold and missing items would not give refund at store told must call customer service and no luck get through. Incredibly bad service all around and still no refund. Very quick to take customers money though!!! Used to be a good family friendly and reliable place to go what happened?!
Please do the right thing and refund my money
Very good food. Good amount of food.
Because the cups for water are cones and you can’t eat and hold it at the same time, the made you buy a soda😳🤬🤬
Ratings
Menu
Hours
| Monday | 10AM - 12AM |
| Tuesday | 10AM - 12AM |
| Wednesday | 10AM - 12AM |
| Thursday | 10AM - 12AM |
| Friday | 10AM - 12AM |
| Saturday | 10AM - 12AM |
| Sunday | 10AM - 12AM |
Pollo Tropical is a restaurant that offers catering services, with staff who are praised for their great customer service and helpfulness. Many customers have noted that the staff is very responsive and hands-on, making it a popular choice for regular visits. However, there have been complaints about dry chicken and rice, insufficient beans in some meals, and issues with cleanliness in the dining area. The manager is recognized for her professionalism and suggestions for additional items. While the atmosphere is described as family-friendly, some customers have mentioned discomfort due to heat in the dining area and restrooms. Overall, Pollo Tropical aims to provide a positive dining experience for its guests.