Pollo Tropical

11875 SW 26th St, Miami
(305) 223-8049

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Very bad experience, ordered a family whole chicken with three sides and did not get the fries nor the bread. There is not a number to call directly to the restaurant, it is a number for general questions and nobody answer.
Pollo Tropical is famous for is whole chickens and a variety of sauces. The sides here are Cuban, and plates typically come with white rice and black beans, and an additional side, such as yuca, ripe plantains (the sweet cooked bananas), and more. The guava BBQ sauce is unique, and the spicy polo polo sauce is nicely spicy. Request the sauces if you order to go. We had a rather large mixup on our order, hence the lower score. Pollo Tropical is one of the best values in town with...
I go to this location almost daily. ALWAYS on point with call ahead orders. I've never had an issue. The staff there is very responsive and hands on. This is the best Pollo Tropical I've been to.

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