Pollo Tropical

11670 SW 152nd St, Miami
(305) 232-8840

Recent Reviews

Gabriel Pinto

Gives the smallest portions of steak and chicken out all other pollo tropical locations. The staff is friendly though.

Byers Coatings & Restoration Consulting (CRC)

Great food great help. We had a wonderful time. We sat outside with our dog. They brought water and even a treat for our dog. We will definitely be heading back there again.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pollo Tropical

Michael Irizarry

They are very lazy at this location. I have always gotten my chicken on the side of my tropichop for months. From literally one week to the next, the conversation went from, “We cant do that” to “There is no option in our system for that” When I asked if you can just charge me the chicken chop and put it on the side because I had it done without a problem just a few days prior, she blatantly said no. I didn’t believe my money was welcomed here. So I won’t be going to that location, perhaps not PT at all because the food isn’t worth that disrespect.

Atmosphere: 1

Food: 1

Service: 1

Selma Ortega Garcia

You have to check the delivery, because you ask for one thing and they give you another.

Atmosphere: 4

Food: 5

Service: 4

Jaris Caragiannis

That food lacks seasoning. Chicken tastes

Atmosphere: 4

Food: 4

Service: 4

Miguel Alejandro González Arteaga

Excellent service, regular

Atmosphere: 5

Food: 5

Service: 5

E Berri

Been awhile since I've eaten something so satisfying.Parking: Parking is never an issue.Kid-friendliness: Kids love it because it's roomie and there's always other kids thereWheelchair accessibility: Simple, simple access, nothing to worry about.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Roast Pork with Rice and Black Beans, Grilled Chicken

Juan Fernandez

Love the chicken here. Always good and easy to buy and just have for the week. Sometimes they forget the sauces though so keep an eye out for that.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Grilled Chicken, Black Beans

Judith Marti

The food it always on point, to go only! The atmosphere is sad, and all you hear is the associate speaking loud and all at the same time.

Atmosphere: 2

Food: 4

Service: 2

Kautet Guimera

It is a quiet place and everything is clean and the service is slow but everything else is

Atmosphere: 5

Food: 5

Service: 3

Frank Varela

Great food and amazing service,delicious recipe, high-quality

Atmosphere: 5

Food: 5

Service: 5

Alexander Escobar

With a big sign that says they work until 12am and you arrive at 9:45pm and they don't have chicken, I mean a skirt that doesn't have chicken, why are they open then????? Terrible service

Pedro Valdes

Food is pretty good but the service is poor. They always get my order wrongParking: Plenty of parking

Atmosphere: 3

Food: 4

Service: 2

Recommended dishes: Chicken Black Beans & Brown Rice Tropichop, Grilled Chicken, Black Beans, Fried Yuca

Maria Estrada

If I could I would put 0I ordered 2 tropichops and this is what I got in one of them a piece of paper. Besides the point that it had almost no rice or chicken but who was going to eat it anyways if it had a piece of paper in it.Disgusting!!!

Milton R.

This was the order that I got from the drive thru. Was cold little portion and nasty serve

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