Pollo Tropical Express
$ • Chicken, Fast Food, Latin American
Hours:
7501 Biscayne Blvd, Miami
(305) 944-0227
About Pollo Tropical
Customers' Favorites
Pollo Tropical Reviews
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Por años promocionan los lunes 1/2 pollo y solo te entregan 1/4, hablé con la gerente y me dijo que siempre venden 1/4. llevo años comprando y los cliente merecen respeto y no anuncios engañosos. Driving Plaza
🪳🪳BEWARE!! STAY AWAY FROM POLLO TROPICAL!! THEY SERVE COCKROACHES WITH THEIR FOOD!! I ordered plantains and ate a roach!! 🪳🪳All that was left was a leg at the bottom of my dish!! THE FORT MYERS FLORIDA LOCATION IS FILTHY!! 🪳🪳
Do not order catering from here without triple checking everything. They didn’t give us enough food for our order and when we called back, the staff confirmed they messed up and said we could come back and pick up more but we were already 30 minutes away and had to go buy more food closer to feed 30 hungry soccer boys. They would not even consider giving us a refund for that part of the order at all…terrible customer service. We had to spend double the amount of money bc we...read full review
Menu
Hours
| Monday | 10AM - 12AM |
| Tuesday | 10AM - 12AM |
| Wednesday | 10AM - 12AM |
| Thursday | 10AM - 12AM |
| Friday | 10AM - 12AM |
| Saturday | 10AM - 12AM |
| Sunday | 10AM - 12AM |
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Pollo Tropical Express offers a drive-thru experience for quick service, making it convenient for customers, especially given the limited parking space. The restaurant is located off a busy street and is primarily focused on window and drive-thru service. Popular menu items include the Cuban Sandwich and grilled chicken, although the sandwich's bread can be hard, possibly due to being pre-made. Customers have noted that fries may sometimes be forgotten. Vegetarian options are available, and prices are considered affordable. The restaurant is open late and serves fresh, hot food, including a 1/2 chicken combo with mixed vegetables and salad. While it can be noisy, the service has been described as variable, with some customers experiencing great service while others find it inconsistent. There have been recent concerns about the taste of drinks, particularly the Diet Coke, which some have described as moldy, raising health concerns. Despite this, the food remains solid, and many still find Pollo Tropical Express a worthy option for a quick and satisfying meal.