I dont know his ñame but the kid with the tattos has really good costumer Service and the food was really good.
Atmosphere: 5
Food: 5
Service: 5
bobby lee
Amazing service Rody help me out because it was my first time at pollo i had no idea what to get but i left there extremely satisfied.
Atmosphere: 5
Food: 5
Service: 5
Cesia
drive thru sucks they might give you the wrong order if you dont check & then give you attitude when asking for the missing sauces you had requested during the order was placed
Atmosphere: 1
Food: 1
Service: 1
Vernon Sheftall
Everyone the light breaker was put out does the female office named Roberts need help who was punching me in Metro West Detention Center need help. I was a substitute for plenty people even after I removed the Armegedon from my thumb. However, there are police stranded in the road directing our traffic tonight and I haven't been home for several hours. Maybe vice versa.
Tech Dan
Its 11:30 pm August 30 2025 and i left the drive thru. The lady was literally screaming at me. I heard her attend the first car and she sounded so mad. When it was my turn i asked for a chicken wrap. I asked a question and she screamed so hard I told her she could cancel my order. I havent been screamed at like that since i was a child by my mother. Im 36 years old now and i left shook. Either she needs vacation time or time off but she cannot be screaming at customers like if we beat up her first born baby. She was MAD MAD. So instead came to the food truck next door. The ladies are much nicer.
Atmosphere: 1
Food: 1
Service: 1
Rafael Rodriguez
Chicken was overcooked
Atmosphere: 3
Food: 3
Service: 3
Doris Martinez
This place is really bad they don't service you really well there really bad at service the plate is not that good as it looks in the picture the food l order it was really less food they don't fill it up that much they don't sell the sauce they always ran out of the sauces is not fair this is really bad try better the amount of food is just not it is not enough for the amount of people l order bad place.
Atmosphere: 1
Food: 1
Service: 1
Anisleydi Matos
Terrible experience, raw chicken, my order was missing, I had to complain otherwise... they didn't give us napkins, cutlery, or the receipt. In conclusion, I wouldn't return.
Atmosphere: 1
Food: 1
Service: 1
Patrick Barry
They don’t honour the 50% off deal for healthcare workers as advertised in the app (first Tuesday of every month)
Loved it here! The service was great, and the manager was so friendly and helpful. Everything was clean, fast, and tasty
Atmosphere: 4
Food: 5
Service: 5
N \u0026 L Family
Awesome service! Glorivel was super sweet and made everything smooth and welcoming. Food was fresh and fast—definitely coming back!
Jan And
Food good , but this particular restaurant doesn't have customer service skills.
Atmosphere: 3
Food: 3
Service: 2
Jonathan R
Ordered 3 tropichops and all of them were wrong and the chicken was raw!!
Atmosphere: 1
Food: 1
Service: 1
allen Sardinas
Just tried to dine in. Lost my appetite. 7 employees in the front and you have a homeless man yelling and harassing guest while they eat. The manager Yarelis NOWHERE to be found. Instead of coming to address the problem, she decides to hide in the back. Even when a CUSTOMER was asking to speak with a manager. Took 3 employees to go and try to get her out. She comes out blaming all the other employees. I’m not sure who owns this franchise, but I would highly recommend looking into this.
I dont know his ñame but the kid with the tattos has really good costumer Service and the food was really good.
Atmosphere: 5
Food: 5
Service: 5
Amazing service Rody help me out because it was my first time at pollo i had no idea what to get but i left there extremely satisfied.
Atmosphere: 5
Food: 5
Service: 5
drive thru sucks they might give you the wrong order if you dont check & then give you attitude when asking for the missing sauces you had requested during the order was placed
Atmosphere: 1
Food: 1
Service: 1
Everyone the light breaker was put out does the female office named Roberts need help who was punching me in Metro West Detention Center need help. I was a substitute for plenty people even after I removed the Armegedon from my thumb. However, there are police stranded in the road directing our traffic tonight and I haven't been home for several hours. Maybe vice versa.
Its 11:30 pm August 30 2025 and i left the drive thru. The lady was literally screaming at me. I heard her attend the first car and she sounded so mad. When it was my turn i asked for a chicken wrap. I asked a question and she screamed so hard I told her she could cancel my order. I havent been screamed at like that since i was a child by my mother. Im 36 years old now and i left shook. Either she needs vacation time or time off but she cannot be screaming at customers like if we beat up her first born baby. She was MAD MAD. So instead came to the food truck next door. The ladies are much nicer.
Atmosphere: 1
Food: 1
Service: 1
Chicken was overcooked
Atmosphere: 3
Food: 3
Service: 3
This place is really bad they don't service you really well there really bad at service the plate is not that good as it looks in the picture the food l order it was really less food they don't fill it up that much they don't sell the sauce they always ran out of the sauces is not fair this is really bad try better the amount of food is just not it is not enough for the amount of people l order bad place.
Atmosphere: 1
Food: 1
Service: 1
Terrible experience, raw chicken, my order was missing, I had to complain otherwise... they didn't give us napkins, cutlery, or the receipt. In conclusion, I wouldn't return.
Atmosphere: 1
Food: 1
Service: 1
They don’t honour the 50% off deal for healthcare workers as advertised in the app (first Tuesday of every month)
Atmosphere: 1
Food: 1
Service: 1
Good job 👍
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Loved it here! The service was great, and the manager was so friendly and helpful. Everything was clean, fast, and tasty
Atmosphere: 4
Food: 5
Service: 5
Awesome service! Glorivel was super sweet and made everything smooth and welcoming. Food was fresh and fast—definitely coming back!
Food good , but this particular restaurant doesn't have customer service skills.
Atmosphere: 3
Food: 3
Service: 2
Ordered 3 tropichops and all of them were wrong and the chicken was raw!!
Atmosphere: 1
Food: 1
Service: 1
Just tried to dine in. Lost my appetite. 7 employees in the front and you have a homeless man yelling and harassing guest while they eat. The manager Yarelis NOWHERE to be found. Instead of coming to address the problem, she decides to hide in the back. Even when a CUSTOMER was asking to speak with a manager. Took 3 employees to go and try to get her out. She comes out blaming all the other employees. I’m not sure who owns this franchise, but I would highly recommend looking into this.
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