Elio is the best! Very professional and customer service oriented
Atmosphere: 5
Food: 5
Service: 5
Sergio Costa
Always great! My everything bowl was delicious and I love all the sauce.
Atmosphere: 4
Food: 5
Service: 5
Niecy Uwagboe
I went at 10:15 when they open at 10:00 only for the doors to be locked and for the employee to be looking at me right in my face while eating and then walked away. Kind of a sad experience as I’m only visiting from Massachusetts. Will not be coming here again. 👍🏽
Atmosphere: 1
Food: 1
Service: 1
Daniel Brunet
For the amount of money that I’m sure this pollo tropical makes, you would think that they would have a working drive thru speaker to order from instead of a poor older woman ,; standing outside in the POURING rain, no umbrella , no coat, NOTHING. Taking orders on an iPad. There’s no doubt this was why my order was taken incorrectly and I got a different order than what was originally ordered. Seriously , maybe look into providing a better work environment for your employees.
Jaquie German
😎😋👍
Madeline Mendez
Love the food.
Neil Taylor
I'm not sure who to cook was today but i got half a chicken rice and beans my usual. Chicken was overdone in some areas on the outside and raw in the middle.
Daniel Camero
Good experence
Ricardo Cadavid
Excellent food and every thing
alegna Reyes
Great tasting food for a good price. Can't beat that.
Pollo Tropical offers a solid selection of flavorful, Caribbean-inspired dishes at a good value. One of the highlights for me is their coconut shrimp—crispy, lightly sweet, and well-seasoned. The shrimp are a great size and have a nice crunch without being overly greasy.
I also really enjoy their sweet plantains. They’re soft, caramelized just right, and make for a great side dish. If you like plantains, these won’t disappoint.
The service is usually quick, and the atmosphere is casual and laid-back. It’s a good spot for a quick meal that’s different from the usual fast food options. If you’re in the mood for something tropical, it’s definitely worth a stop.
⭐️⭐️⭐️⭐️
Lucy Brooks
Everyone here is great and the food is good! Of course if you come during rush hour, be prepared to have patience because they get slammed and some of the employees are new. But overall I haven't had any issues at this location
Don Gadomski
First time at Pollo Tropical. The food was very good.
Elio is the best! Very professional and customer service oriented
Atmosphere: 5
Food: 5
Service: 5
Always great! My everything bowl was delicious and I love all the sauce.
Atmosphere: 4
Food: 5
Service: 5
I went at 10:15 when they open at 10:00 only for the doors to be locked and for the employee to be looking at me right in my face while eating and then walked away. Kind of a sad experience as I’m only visiting from Massachusetts. Will not be coming here again. 👍🏽
Atmosphere: 1
Food: 1
Service: 1
For the amount of money that I’m sure this pollo tropical makes, you would think that they would have a working drive thru speaker to order from instead of a poor older woman ,; standing outside in the POURING rain, no umbrella , no coat, NOTHING. Taking orders on an iPad. There’s no doubt this was why my order was taken incorrectly and I got a different order than what was originally ordered. Seriously , maybe look into providing a better work environment for your employees.
😎😋👍
Love the food.
I'm not sure who to cook was today but i got half a chicken rice and beans my usual. Chicken was overdone in some areas on the outside and raw in the middle.
Good experence
Excellent food and every thing
Great tasting food for a good price. Can't beat that.
Restaurantji Recommends
Super fast
Super fresh
Love it
Pollo Tropical offers a solid selection of flavorful, Caribbean-inspired dishes at a good value. One of the highlights for me is their coconut shrimp—crispy, lightly sweet, and well-seasoned. The shrimp are a great size and have a nice crunch without being overly greasy.
I also really enjoy their sweet plantains. They’re soft, caramelized just right, and make for a great side dish. If you like plantains, these won’t disappoint.
The service is usually quick, and the atmosphere is casual and laid-back. It’s a good spot for a quick meal that’s different from the usual fast food options. If you’re in the mood for something tropical, it’s definitely worth a stop.
⭐️⭐️⭐️⭐️
Everyone here is great and the food is good! Of course if you come during rush hour, be prepared to have patience because they get slammed and some of the employees are new. But overall I haven't had any issues at this location
First time at Pollo Tropical. The food was very good.
Loading...