Very outstanding customer service the food was also excellent. Met with the cashier Talia Rodriguez was very helpful and great customer service.
Atmosphere: 5
Food: 5
Service: 5
Gabriel Aguado
Yesterday I placed an order: No 916690, Uber-eats, it was delivered quickly, it was hot!!! The black beans were very good... But the RB steak, apart from being scarce, was tough meat and almost overcooked... for the quantity and quality, they are very expensive... I also lacked: 1 Indv fries wedge.
Vegetarian options: There are no vegetable and salad options.
Atmosphere: 3
Food: 2
Service: 5
Papotico Lamoru
Food: Super delicious, for fast food it was surprising, this is the best tropical chicken I have ever eaten. The cilantro and BBQ sauce gave the chicken a very rich flavor. The food is quite fresh and flavorful.
Service: Pretty fast workers, that's admirable. To be full they covered all the orders
Atmosphere: very dirty - most of the tables were uncleaned
Extra: you will have problems parking, parking is limited by the hotel across the street, I recommend coming here if you are hungry and want something quick and delicious. In case it's close to you
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Pollo Tropical
Anay Calero
From the cashier service to the food, it was excellent, the rice and chicken were very delicious.
Atmosphere: 5
Food: 5
Service: 5
Allan Valentin
Miguel Is The Best!!! Miguel Made This Visit Extra Special. Watching him Work with The Motivation and Happiness we saw him working with. Makes Me like this location Mucho Mas. Gracias Miguel!! Mucho Exito! Y espero que Pollo Tropical Te otorgue un Aumento muy pronto. Try The New Trio Its Delicious!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tropical Trio
Randy Reyes Rodríguez
The food is very delicious, the employees are very friendly, the service is very fast, they have a very nice Christmas decoration👌
Atmosphere: 5
Food: 5
Service: 4
Jairo Narváez
Very good service Delicious all the food
Hanny Coronel
Today I went and I loved the attention of the cashier Mia, she helped me choose my food and was very attentive, also the girls who delivered my order, the place was very clean both inside and out and the girls were super careful, recommended this tropical chicken!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Combinado de Pollo Y Costillas de Cerdo Asado, Costillas Con Salsa de Guayaba, Pollo A la Brasa, Cuatro Leches
Erika Reyes
The service here is terrible!! Very unprofessional including the manager. The only worker out of about 7 that was outstanding and seemed to care about their job was YANSI…… keep up the good work hopefully you receive the merit you deserve.
Atmosphere: 1
Service: 1
César Augusto FERNÁNDEZ GUICHARD
I went with family, the food is good, only the beans are a little watery.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Combinado de Pollo Y Costillas de Cerdo Asado
Horrible attention, and the food tasteless and dry
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pollo A la Brasa
yaima aguiar
I always order online and I never get what I order, it's the second time I've ordered and as I always lack the drink, I ordered a crispy wrap and they sent me a grilled one, very wet and the lettuce was bad, I ordered two lemonades and only one arrived, Anyway, I have not had good service, the Uber was very friendly, but in the store they never pick up the phone to complain, please be more careful with the orders that are requested, my drink, one was in a combo and the other was separate.
Recommended dishes: Salata Cesar
David K
The staff here was amazing. 1st time visit for my wife and they helped her order a rice bowl. Food was fantastic. We will be back
Very outstanding customer service the food was also excellent. Met with the cashier Talia Rodriguez was very helpful and great customer service.
Atmosphere: 5
Food: 5
Service: 5
Yesterday I placed an order: No 916690, Uber-eats, it was delivered quickly, it was hot!!! The black beans were very good... But the RB steak, apart from being scarce, was tough meat and almost overcooked... for the quantity and quality, they are very expensive... I also lacked: 1 Indv fries wedge.
Vegetarian options: There are no vegetable and salad options.
Atmosphere: 3
Food: 2
Service: 5
Food: Super delicious, for fast food it was surprising, this is the best tropical chicken I have ever eaten. The cilantro and BBQ sauce gave the chicken a very rich flavor. The food is quite fresh and flavorful.
Service: Pretty fast workers, that's admirable. To be full they covered all the orders
Atmosphere: very dirty - most of the tables were uncleaned
Extra: you will have problems parking, parking is limited by the hotel across the street, I recommend coming here if you are hungry and want something quick and delicious. In case it's close to you
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Pollo Tropical
From the cashier service to the food, it was excellent, the rice and chicken were very delicious.
Atmosphere: 5
Food: 5
Service: 5
Miguel Is The Best!!! Miguel Made This Visit Extra Special.
Watching him Work with The Motivation and Happiness we saw him working with. Makes Me like this location Mucho Mas. Gracias Miguel!! Mucho Exito! Y espero que Pollo Tropical Te otorgue un Aumento muy pronto. Try The New Trio Its Delicious!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tropical Trio
The food is very delicious, the employees are very friendly, the service is very fast, they have a very nice Christmas decoration👌
Atmosphere: 5
Food: 5
Service: 4
Very good service
Delicious all the food
Today I went and I loved the attention of the cashier Mia, she helped me choose my food and was very attentive, also the girls who delivered my order, the place was very clean both inside and out and the girls were super careful, recommended this tropical chicken!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Combinado de Pollo Y Costillas de Cerdo Asado, Costillas Con Salsa de Guayaba, Pollo A la Brasa, Cuatro Leches
The service here is terrible!! Very unprofessional including the manager.
The only worker out of about 7 that was outstanding and seemed to care about their job was YANSI…… keep up the good work hopefully you receive the merit you deserve.
Atmosphere: 1
Service: 1
I went with family, the food is good, only the beans are a little watery.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Combinado de Pollo Y Costillas de Cerdo Asado
Restaurantji Recommends
I think they ran out of the meat.
Excellent attention
Atmosphere: 5
Food: 5
Service: 5
Horrible attention, and the food tasteless and dry
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pollo A la Brasa
I always order online and I never get what I order, it's the second time I've ordered and as I always lack the drink, I ordered a crispy wrap and they sent me a grilled one, very wet and the lettuce was bad, I ordered two lemonades and only one arrived, Anyway, I have not had good service, the Uber was very friendly, but in the store they never pick up the phone to complain, please be more careful with the orders that are requested, my drink, one was in a combo and the other was separate.
Recommended dishes: Salata Cesar
The staff here was amazing. 1st time visit for my wife and they helped her order a rice bowl. Food was fantastic. We will be back
Atmosphere: 5
Food: 5
Service: 5
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