I order delivery directly from the PT app. The food is always great, but they never send the chopped onions, rarely send the sauces, and last night the 4 leches didn’t arrive. The bags are never well sealed, just one sticker, therefore I don’t know if the items were not packed or if the Uber driver (PT uses Uber for deliveries, even if you order through their app) takes the stuff.
Food: 5
Service: 3
Delany Delany
The food quality matched the price.
Yazmin Mlk
The breakfast bowls are nutritious and delicious.
Ivan Faraldo
Order was wrong, warm coke with no ice and food was cold. Pollo is going downhill 🤮 I should’ve just went to Taco Bell 👎 stomach hurts.
Atmosphere: 1
Food: 1
Service: 1
Jorge Acosta
Can't beat $19.99 chicken family dinner. 😋😋
Daniel
Not to the standard of other locations at all, food is always dry, and the drinks there especially the coke taste super weird. Staff also seems extremely apathetic and poorly managed. Replace all the managers
nancy vila
Food was tasteless. Ordered quesadilla wrap and fried yucas. I dont like to post a negative review, but i literally threw it away after the first bite.
At pollo tropical they always forget something that you order is the typical
Atmosphere: 3
Food: 4
Service: 1
Darian Pena
Now the big chicken soup is super small for the same price this is price gauging
Andrea Ruiz
Just moved nearby and gave this location two tries, each time i ordered a tropichop they only give you like 4 cubes of chicken. This isnt even enough protein for a toddler. Not coming back.
Christian Gallusser (BigCDog92)
Went through the drive thru. Got all 3 meals as ordered.
Our water glasses stayed full.
I order delivery directly from the PT app. The food is always great, but they never send the chopped onions, rarely send the sauces, and last night the 4 leches didn’t arrive. The bags are never well sealed, just one sticker, therefore I don’t know if the items were not packed or if the Uber driver (PT uses Uber for deliveries, even if you order through their app) takes the stuff.
Food: 5
Service: 3
The food quality matched the price.
The breakfast bowls are nutritious and delicious.
Order was wrong, warm coke with no ice and food was cold. Pollo is going downhill 🤮 I should’ve just went to Taco Bell 👎 stomach hurts.
Atmosphere: 1
Food: 1
Service: 1
Can't beat $19.99 chicken family dinner. 😋😋
Not to the standard of other locations at all, food is always dry, and the drinks there especially the coke taste super weird. Staff also seems extremely apathetic and poorly managed. Replace all the managers
Food was tasteless. Ordered quesadilla wrap and fried yucas. I dont like to post a negative review, but i literally threw it away after the first bite.
Food: 1
Service: 4
Good customer service and friendly
Atmosphere: 5
Food: 5
Service: 5
Decent food with a Cuban flair.
Atmosphere: 5
Food: 5
Service: 4
Restaurantji Recommends
Awesome food never overcooked
Atmosphere: 5
Food: 5
Service: 5
At pollo tropical they always forget something that you order is the typical
Atmosphere: 3
Food: 4
Service: 1
Now the big chicken soup is super small for the same price this is price gauging
Just moved nearby and gave this location two tries, each time i ordered a tropichop they only give you like 4 cubes of chicken. This isnt even enough protein for a toddler. Not coming back.
Went through the drive thru. Got all 3 meals as ordered.
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