Very nice and clean location, great customer service.
Cris Kruz
Ordered online to dine in. Order was ready when I got there. Fast and friendly service. Would go back again.
Maikel Cabrera
This place sucks. They steal the money from you miserably. They serve a miserable amount of chicken in their tropichops. And the price ridiculous. We are just paying for rice and beans. I will start bbq my own chicken. Will never by here anymore. They SUCK
Camila Echevarria
This is insane. I went today in search for a yummy lunch. I ordered the tropichop bowl with rice steak corn cheese and cilantro. And that is everything that I did not receive. THANKFULLY the bowl has to have rice so that I did get and that’s the only 1 star you’re getting. The so called steak I received was practically 5 strips of thin steak. They barely put corn in my bowl. And the cheese was sprinkled. To make matters worse, the cilantro sauce they put on the side was half full. I dipped my yuca frita in in and it touched the bottom cause of how empty it was.
Vickie G
This is the only Pollo tropic Tropical that I go to. I don’t know why there’s no consistency but this one is always the best best wraps are good black beans good plantains chicken is delicious. Been going there for years…
Ismael Saavedra
Amazing food and amazing customer service , the manager marcos really helped me out
Jennifer
This pollo tropical sucks!!!! I never write reviews but not ONE time have I gotten my order right. It is absolutely ridiculous. Even when I specify a million times, SOMETHING is always wrong. Not to mention, the tropichops have NO chicken. They’re full of rice and a sprinkle of chicken on top. What put me over the top today was I ordered double chicken and got not even ONE servings worth. I’m very disappointed in this place. Will not be going back!
Mary Quintana
Always good
Eduardo Zelaya
The chicken was the best along with rice and beans and plantains with a cookie
Laura Hernandez
This polllo location gets worse everyday. They gave me raw chicken and one of the employees had an attitude about it like she was mad I wanted my money back. They suck and hope they get shut down soon.
Bad customer service. Salad was wilted and I saw that the pulled it out of a container that looked like a paint bucket. They never let me order on the regular speaker because they want to cheat the system and not have the timer register. .
GS Adv.
Bad management.. rude like a pig.. useless.. lots around the kitchen.. un polite, Mean!!!
Arianna Diaz
Horrible never seen where we have to wait on the other side of the wall cause a the the girl taking the order on the drive thru telling us to wait until is horrible service been here for over 30 min on the drive thru
Jose Iriarte
Great customer service and also great service for first responders , the managers are very professional great treatment.
Very nice and clean location, great customer service.
Ordered online to dine in. Order was ready when I got there. Fast and friendly service. Would go back again.
This place sucks. They steal the money from you miserably. They serve a miserable amount of chicken in their tropichops. And the price ridiculous. We are just paying for rice and beans. I will start bbq my own chicken. Will never by here anymore. They SUCK
This is insane. I went today in search for a yummy lunch. I ordered the tropichop bowl with rice steak corn cheese and cilantro. And that is everything that I did not receive. THANKFULLY the bowl has to have rice so that I did get and that’s the only 1 star you’re getting. The so called steak I received was practically 5 strips of thin steak. They barely put corn in my bowl. And the cheese was sprinkled. To make matters worse, the cilantro sauce they put on the side was half full. I dipped my yuca frita in in and it touched the bottom cause of how empty it was.
This is the only Pollo tropic Tropical that I go to. I don’t know why there’s no consistency but this one is always the best best wraps are good black beans good plantains chicken is delicious. Been going there for years…
Amazing food and amazing customer service , the manager marcos really helped me out
This pollo tropical sucks!!!! I never write reviews but not ONE time have I gotten my order right. It is absolutely ridiculous. Even when I specify a million times, SOMETHING is always wrong. Not to mention, the tropichops have NO chicken. They’re full of rice and a sprinkle of chicken on top. What put me over the top today was I ordered double chicken and got not even ONE servings worth. I’m very disappointed in this place. Will not be going back!
Always good
The chicken was the best along with rice and beans and plantains with a cookie
This polllo location gets worse everyday. They gave me raw chicken and one of the employees had an attitude about it like she was mad I wanted my money back. They suck and hope they get shut down soon.
Restaurantji Recommends
Bad customer service.
Salad was wilted and I saw that the pulled it out of a container that looked like a paint bucket.
They never let me order on the regular speaker because they want to cheat the system and not have the timer register.
.
Bad management.. rude like a pig.. useless.. lots around the kitchen.. un polite,
Mean!!!
Horrible never seen where we have to wait on the other side of the wall cause a the the girl taking the order on the drive thru telling us to wait until is horrible service been here for over 30 min on the drive thru
Great customer service and also great service for first responders , the managers are very professional great treatment.
Excellent service by the store Manager
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