The guy yelled at us for not reminding him to make the pizza after we already ordered it, as if we work there, then proceeded to yell at his co worker to the point the co worker started crying. He then put our pizza in the oven for no longer than 30 seconds and gave us a cold slice that was rock solid. You’re better off getting a microwave pizza at the CVS next door
Alex Eisenberg
Pucci's consistently makes great pizza but the service is frequently so terrible it feels like I must be on some kind of hidden camera prank show. I love pizza and live in the building attached to Pucci’s but I will frequently go out of my way to order a lesser quality pizza somewhere further away to avoid the frustration that is Pucci’s Pizza.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Large Pizza, Pizza by the Slice
Emaje Harris
DO NOT GO HERE THE PIZZA HAS BUGS ALL OVER THE PIZZA AT THE FRONT. Someone can get dangerously sick and ill. I walked out today as soon as I saw the bugs crawling all over the pizza.
Atmosphere: 1
Food: 1
Service: 1
Diego Ponce
The pizza was good but not the best.
Atmosphere: 3
Food: 4
Service: 3
Chuka Handsford (Chuck)
Nice place good food but I don't like the fact that they website is not working when you try to order online it keeps telling you that the restaurant is closed so you will have to either call in or you will have to go in at order your food and if you're ordering a specialty item it would take longer instead of ordering it online and it being ready when you get there
Atmosphere: 5
Food: 5
Service: 3
Arash Yazdani
The girl running counter was very polite and pleasant. Will again come to puccis after a heat game.
Vegetarian options: We ordered cheese but got veggie pizza it's good
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Pizza by the Slice
andre argyropoulos
Average pizza,nice crunch bottom tho Customer service terrible
Jon Harmon
Used to be the best pizza in Miami. Now they barely put ingredients on pizza. Could easily be great again.
I only give 1 star. Bad service, they didn't want to let us park in their parking lot to consume. And the children were super hungry. The valet guys wanted to charge $40. We had to leave. They lost customers, we were 4 cars full of children. We came from the museum of children .
Service: 1
Anonymous Sixxx
Horrible customer service i eat here atleast 3 times a month and they still don’t get my pizza right ever. I ask them to cook it crispy and it’s always undercooked and burnt you guys gotta do a better job and here’s the best part the more you leave them a tip the more the short term memory kicks in for the employees other then that Haitian manager is cool.
Atmosphere: 1
Food: 2
Service: 1
Noelia García
Worst customer service ever! We ordered a pizza from them and our order was cancelled with no explanation. They charged us $2 and we are going to see that money again probably in 3-5 business days. We called them and they hanged up the phone multiple times. So sad not even the courtesy of giving us an explanation or reason.
Service: 1
Mark DePalmer
Large slices
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Slice of Pizza
Seth Frank
I ordered a pizza on 10/5/24 - half white half regular. I have never seen a white pizza without ricotta cheese. It was the driest white pizza ever. Pucci's use to be great, but we haven't ordered from there in years. The white pizza had no sauce (obviously) and no ricotta which made it quite dry. For $25.00, it sucked. When I got there to pick up, the girl looked at the pizza and seemed confused. Another guy came out and said 1/2 white 1/2 reg. I looked at it and couldn't figure out what was missing. Came home and threw out most of the white. Its a shame - especially since they say they are from Brooklyn. :(
ron didnt like ur pizza
The guy yelled at us for not reminding him to make the pizza after we already ordered it, as if we work there, then proceeded to yell at his co worker to the point the co worker started crying. He then put our pizza in the oven for no longer than 30 seconds and gave us a cold slice that was rock solid. You’re better off getting a microwave pizza at the CVS next door
Pucci's consistently makes great pizza but the service is frequently so terrible it feels like I must be on some kind of hidden camera prank show. I love pizza and live in the building attached to
Pucci’s but I will frequently go out of my way to order a lesser quality pizza somewhere further away to avoid the frustration that is Pucci’s Pizza.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Large Pizza, Pizza by the Slice
DO NOT GO HERE THE PIZZA HAS BUGS ALL OVER THE PIZZA AT THE FRONT. Someone can get dangerously sick and ill. I walked out today as soon as I saw the bugs crawling all over the pizza.
Atmosphere: 1
Food: 1
Service: 1
The pizza was good but not the best.
Atmosphere: 3
Food: 4
Service: 3
Nice place good food but I don't like the fact that they website is not working when you try to order online it keeps telling you that the restaurant is closed so you will have to either call in or you will have to go in at order your food and if you're ordering a specialty item it would take longer instead of ordering it online and it being ready when you get there
Atmosphere: 5
Food: 5
Service: 3
The girl running counter was very polite and pleasant. Will again come to puccis after a heat game.
Vegetarian options: We ordered cheese but got veggie pizza it's good
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Pizza by the Slice
Average pizza,nice crunch bottom tho
Customer service terrible
Used to be the best pizza in Miami. Now they barely put ingredients on pizza. Could easily be great again.
Atmosphere: 5
Food: 2
Service: 5
Turn your open sign off when you are closed.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I only give 1 star. Bad service, they didn't want to let us park in their parking lot to consume. And the children were super hungry. The valet guys wanted to charge $40. We had to leave. They lost customers, we were 4 cars full of children. We came from the museum of children .
Service: 1
Horrible customer service i eat here atleast 3 times a month and they still don’t get my pizza right ever. I ask them to cook it crispy and it’s always undercooked and burnt you guys gotta do a better job and here’s the best part the more you leave them a tip the more the short term memory kicks in for the employees other then that Haitian manager is cool.
Atmosphere: 1
Food: 2
Service: 1
Worst customer service ever! We ordered a pizza from them and our order was cancelled with no explanation. They charged us $2 and we are going to see that money again probably in 3-5 business days. We called them and they hanged up the phone multiple times. So sad not even the courtesy of giving us an explanation or reason.
Service: 1
Large slices
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Slice of Pizza
I ordered a pizza on 10/5/24 - half white half regular. I have never seen a white pizza without ricotta cheese. It was the driest white pizza ever. Pucci's use to be great, but we haven't ordered from there in years. The white pizza had no sauce (obviously) and no ricotta which made it quite dry. For $25.00, it sucked.
When I got there to pick up, the girl looked at the pizza and seemed confused. Another guy came out and said 1/2 white 1/2 reg. I looked at it and couldn't figure out what was missing. Came home and threw out most of the white. Its a shame - especially since they say they are from Brooklyn. :(
Atmosphere: 2
Food: 1
Service: 4
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