I arrived at this restaurant with my family at 8:50 p.m., 10 minutes before closing time. When I tried to place an order, the cashier told me it had to be to-go because we weren’t allowed to dine in, as they were about to close. I found this very disrespectful. We arrived before closing time, and having worked in restaurants myself, I know that as long as a customer arrives before closing, they should be allowed to sit and eat. Staff can begin cleaning and closing duties while guests finish their meals. Instead, we were turned away and had to go to the restaurant across the street (Mister O1) which was also about to close — but they kindly let us dine in and treated us very well. That’s what good service looks like
Nathalie Rios
It was about to close in 10 minutes and one of the workers I think it was the girl manager rolled her eyes at me and I like ugh I need to serve this person. Super bad attitude like there was still 10 minutes left if you want to close lock the but the tea was great just that it had a LOT of ice so there wasn’t a lot.
Luisfer Seletti
Terrible Never recommended
Fatme Salman
Their strawberry matcha is so good! Not a fan of having to fish out a table when dining in. Street is busy, but the great food makes up for it.
Casey Alexx
Got the opportunity to go to this Pura Vida location 4x while I was in town apartment hunting and everything was great! The staff, food, and coffee/matcha were high quality and enjoyed my time. I will definitely be returning when I’m back in town!
Bethel Carmelo Chavez
The food wasn't that delicious, really. But the attention was very good
Atmosphere: 3
Food: 3
Service: 5
Stephanie Tejeda
Love this location, the service, food, ambiance and customer service were excellent. Special thanks to Jose for his exceptional service. Thank you again!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies
Anaisy Alvarez
I had a very nice experience, the atmosphere was very calm and welcoming and Jose's attention was incredible, very attentive and very good service, we will return, the food was also very delicious
Atmosphere: 5
Food: 5
Service: 5
Camilo Morals
Excellent recommendation from Raúl I ate A delicious and high protein bowl that I was looking for. El. Coffee also very delicious
A nice place and I will visit soon soon
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salmón Toast
Raul Castellanos
Excellent service from our friend Raul.
The service was very good, the food very tasty, and the ambiance highly recommended.
On a four day trip my sister and I found ourselves at Pura Vida three times. This place is beautifully decorated, the food is incredibly delicious, healthy and perfectly seasoned with their own special flavors and touches. You will find that their menu is easily modified to suit your taste and there are options for all nutritional needs. The service was incredible as well, and we were especially impressed with Jose’s service and friendliness but the whole staff was wonderful. Do not pass on this restaurant.
I usually only leave positive reviews but this was just so bad I have no reason to ever come back here. This location is often very hectic and busy and knowing that I placed a mobile order for one drink and gave it some time. I went inside to pick up, but it was still taking a long time so I kindly tried to ask the girl giving out food orders if it was still being made or accidentally taken because I also had a pet in the car waiting alone. Cate straight up ignored me TWICE and just started reading receipt names as if I wasn’t even there. I finally receive my drink which isn’t even that hot and a small cup that isn’t even full for 7$ on top of everything. Just an unfortunate bad experience as I used to see very friendly staff when this location first opened
Atmosphere: 3
Food: 1
Service: 1
Nair Mora
This has been my almost daily food place, the service has deteriorated a lot, a girl at the cashier who places the tip on her own when they already charge the service without giving the customer a choice because she is the one who does it.
Besides, I'm a fan of avocado toast and he did it with eggs lately he gave them to me raw and I returned them today. I mentioned that they would please cook them on both sides and the answer was Hormo Lis cooks like that, so I have to eat the eggs as the employee wants and not how I pay them.
I go 3 times a week but after this I will have to change the place.
Atmosphere: 1
Food: 1
Service: 1
Mariapaula Castañeda
Its an amazing to go to. Food is excelent, service is impecable and everyone is very pleased to help you in everything you need!
Atmosphere: 5
Food: 5
Service: 5
KEILA ROA
Divine, I loved what I ordered, I wasn't very hungry and I ordered this! And I loved the rich and unique flavor
I arrived at this restaurant with my family at 8:50 p.m., 10 minutes before closing time. When I tried to place an order, the cashier told me it had to be to-go because we weren’t allowed to dine in, as they were about to close. I found this very disrespectful. We arrived before closing time, and having worked in restaurants myself, I know that as long as a customer arrives before closing, they should be allowed to sit and eat. Staff can begin cleaning and closing duties while guests finish their meals. Instead, we were turned away and had to go to the restaurant across the street (Mister O1) which was also about to close — but they kindly let us dine in and treated us very well. That’s what good service looks like
It was about to close in 10 minutes and one of the workers I think it was the girl manager rolled her eyes at me and I like ugh I need to serve this person. Super bad attitude like there was still 10 minutes left if you want to close lock the but the tea was great just that it had a LOT of ice so there wasn’t a lot.
Terrible
Never recommended
Their strawberry matcha is so good! Not a fan of having to fish out a table when dining in. Street is busy, but the great food makes up for it.
Got the opportunity to go to this Pura Vida location 4x while I was in town apartment hunting and everything was great! The staff, food, and coffee/matcha were high quality and enjoyed my time. I will definitely be returning when I’m back in town!
The food wasn't that delicious, really. But the attention was very good
Atmosphere: 3
Food: 3
Service: 5
Love this location, the service, food, ambiance and customer service were excellent. Special thanks to Jose for his exceptional service. Thank you again!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies
I had a very nice experience, the atmosphere was very calm and welcoming and Jose's attention was incredible, very attentive and very good service, we will return, the food was also very delicious
Atmosphere: 5
Food: 5
Service: 5
Excellent recommendation from Raúl
I ate
A delicious and high protein bowl that I was looking for. El. Coffee also very delicious
A nice place and I will visit soon soon
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salmón Toast
Excellent service from our friend Raul.
The service was very good, the food very tasty, and the ambiance highly recommended.
Vegetarian options: .
Dietary restrictions: .
Kid-friendliness: .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Avocado Smash
Restaurantji Recommends
On a four day trip my sister and I found ourselves at Pura Vida three times. This place is beautifully decorated, the food is incredibly delicious, healthy and perfectly seasoned with their own special flavors and touches. You will find that their menu is easily modified to suit your taste and there are options for all nutritional needs. The service was incredible as well, and we were especially impressed with Jose’s service and friendliness but the whole staff was wonderful. Do not pass on this restaurant.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant Sandwich, Veggie Omelette, Vegan Orange Poppy Mini Cake, Smoked Salmon Side, Avocado Smash
I usually only leave positive reviews but this was just so bad I have no reason to ever come back here. This location is often very hectic and busy and knowing that I placed a mobile order for one drink and gave it some time. I went inside to pick up, but it was still taking a long time so I kindly tried to ask the girl giving out food orders if it was still being made or accidentally taken because I also had a pet in the car waiting alone. Cate straight up ignored me TWICE and just started reading receipt names as if I wasn’t even there. I finally receive my drink which isn’t even that hot and a small cup that isn’t even full for 7$ on top of everything. Just an unfortunate bad experience as I used to see very friendly staff when this location first opened
Atmosphere: 3
Food: 1
Service: 1
This has been my almost daily food place, the service has deteriorated a lot, a girl at the cashier who places the tip on her own when they already charge the service without giving the customer a choice because she is the one who does it.
Besides, I'm a fan of avocado toast and he did it with eggs lately he gave them to me raw and I returned them today. I mentioned that they would please cook them on both sides and the answer was Hormo Lis cooks like that, so I have to eat the eggs as the employee wants and not how I pay them.
I go 3 times a week but after this I will have to change the place.
Atmosphere: 1
Food: 1
Service: 1
Its an amazing to go to. Food is excelent, service is impecable and everyone is very pleased to help you in everything you need!
Atmosphere: 5
Food: 5
Service: 5
Divine, I loved what I ordered, I wasn't very hungry and I ordered this! And I loved the rich and unique flavor
Atmosphere: 5
Food: 5
Service: 5
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