store gave away my food and refused refunds to me... rude employee staff and rude support agents who don't care about my refunds or health and well being... support said to call store for cash refund and the store refused to assist me which is very unprofessional... called the store who said online support was to send me a gift card which then support lied to me and wont help me... so unprofessional this corporation to me... how can employees give people my order and refuse refunds and to help me... and why has online support been so unprofessional and lied to me... just email me a gift card... (Cash Chicken shack sandwich x2, Fries x2, Lemonade x2: $36.94 8/18/25 9pm)
Atmosphere: 1
Food: 1
Service: 1
Valerie Haber
Henry was amazing, very attentive, and offered drink refills. The service was exceptional.
Atmosphere: 5
Food: 5
Service: 5
Junior Dantas
What about a change? The only burger fast-food place I used to go to has seen a drastic decline in quality. The meat has no flavor anymore.
Atmosphere: 4
Food: 1
Service: 3
Mia Bella Arreaga
Very good everytime I come and Carlethia is amazing.
Atmosphere: 5
Food: 5
Service: 5
Majana Jones- Douglas
Jacquia was extremely friendly and helpful during our visit! She made the experience 1000000% better!
Thank you Jacquia for your amazing customer service! We’ll be back.
Atmosphere: 5
Food: 5
Service: 5
Mike Castillo
The burgers from where are always great. We eat here at least once a week. I’m referring to the burger patties as I take off the bread and don’t eat the fries either.
Can never go wrong with some Shake Shack, wish they had one closer to home
Atmosphere: 5
Food: 5
Service: 5
Nicolas
One of the best Shake Shack locations in all of Florida! The place is very clean, well-organized, and the service is fast and friendly. My order was prepared perfectly, and everything came out fresh and delicious. Congratulations to the entire team — you’re doing an amazing job!
The food is not the best for the prices that you pay. Fries are very salty, burgers were ok.i rather get Fuddruckers.
Atmosphere: 5
Food: 3
Service: 4
Jacqueline Barbeito
Food was excellent and General Manager Lane was very attentive to our needs!
Atmosphere: 5
Food: 5
Service: 5
Ricardo Daniel Fernandez Morell
Very good customer service from Derrick and excellent service from the cooks, everything very delicious, I plan to go regularly.
Atmosphere: 5
Food: 5
Service: 5
Ken Minkes
This place has gone so downhill. Last two times I’ve ordered were very bad. Not going back
LaShay
Jacqvia was very great and helpful, she was so pleasant and made my dine in experience great. The food is always delicious, but with the service I received from her made it much more better. Great employee. 💚
Great food, great service and the place is always so clean. My family and I really enjoy coming here.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Shackburger, Cheese Fries, Cheeseburger
store gave away my food and refused refunds to me... rude employee staff and rude support agents who don't care about my refunds or health and well being... support said to call store for cash refund and the store refused to assist me which is very unprofessional... called the store who said online support was to send me a gift card which then support lied to me and wont help me... so unprofessional this corporation to me... how can employees give people my order and refuse refunds and to help me... and why has online support been so unprofessional and lied to me... just email me a gift card... (Cash
Chicken shack sandwich x2, Fries x2, Lemonade x2: $36.94
8/18/25 9pm)
Atmosphere: 1
Food: 1
Service: 1
Henry was amazing, very attentive, and offered drink refills. The service was exceptional.
Atmosphere: 5
Food: 5
Service: 5
What about a change? The only burger fast-food place I used to go to has seen a drastic decline in quality. The meat has no flavor anymore.
Atmosphere: 4
Food: 1
Service: 3
Very good everytime I come and Carlethia is amazing.
Atmosphere: 5
Food: 5
Service: 5
Jacquia was extremely friendly and helpful during our visit! She made the experience 1000000% better!
Thank you Jacquia for your amazing customer service! We’ll be back.
Atmosphere: 5
Food: 5
Service: 5
The burgers from where are always great. We eat here at least once a week. I’m referring to the burger patties as I take off the bread and don’t eat the fries either.
Atmosphere: 4
Food: 5
Service: 5
Delicious
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Shackburger, Cheeseburger
Can never go wrong with some Shake Shack, wish they had one closer to home
Atmosphere: 5
Food: 5
Service: 5
One of the best Shake Shack locations in all of Florida! The place is very clean, well-organized, and the service is fast and friendly. My order was prepared perfectly, and everything came out fresh and delicious. Congratulations to the entire team — you’re doing an amazing job!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The food is not the best for the prices that you pay. Fries are very salty, burgers were ok.i rather get Fuddruckers.
Atmosphere: 5
Food: 3
Service: 4
Food was excellent and General Manager Lane was very attentive to our needs!
Atmosphere: 5
Food: 5
Service: 5
Very good customer service from Derrick and excellent service from the cooks, everything very delicious, I plan to go regularly.
Atmosphere: 5
Food: 5
Service: 5
This place has gone so downhill. Last two times I’ve ordered were very bad. Not going back
Jacqvia was very great and helpful, she was so pleasant and made my dine in experience great. The food is always delicious, but with the service I received from her made it much more better. Great employee. 💚
Atmosphere: 5
Food: 5
Service: 5
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