Shake Shack The Falls

8810 SW 136th St, Miami
(786) 605-5301

Recent Reviews

Jordan Garcia

5 people $100 for burgers. Way over priced but it was good.

Sheri Borchardt

I’ve had amazing customer service by the manager. Food was excellent and staff super friendly.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fries, Burger, Chick'n Shack

Robert Baker

My son just spent $20 worth of food in that restaurant came home and had to eat a full meal a little over an hour later waste of money and he's a skinny kid

Sarah

SABRINA WENT ABOVE AND BEYOND WITH HER SERVICE. 11/10!

Atmosphere: 5

Food: 5

Service: 5

Heberto Acosta

First time in my life eating shake shack and they got my order

Atmosphere: 5

Food: 3

Service: 2

Renee Mills

They really make you feel special!

Atmosphere: 5

Food: 5

Service: 5

Christian Sanchez

Good fast

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Fries, Burger

Leonardo Lorio

Great service, a bit of a wait for the shakes but we didn't mind. Highlight was the manager. Great guy, really attended our needs. Will be coming back soon.

Lindy Denissen

Food is good, but customer service sort of stinks. Quite a turn off to be asked to pay a tip when I have ordered from a kiosk and have to walk over to a shelf to pick up my to go bag. In addition, they take your first name, your cell, and give you a number. And then don't use any of them. They never texted me that my order was ready and we sat there for 22 minutes. Finally asked and they pointed to a to go shelf. I asked why did you collect my name, cell and give me a number if you weren't going to use any? C'mon. Lastly, music is very loud, could barely have a convo with my husband sitting outside.

Atmosphere: 2

Food: 4

Service: 2

harvey Business cards casa

Ordered double bacon with cheese when it arrived looked like someone sat on it. The fries where almost cold the burger lacked seasoning. The small drink was expensive. All in all I would not return. The burger meat was ok.

Atmosphere: 4

Food: 3

Service: 5

Jonas Roter

This WAS a good location.Switching to the automated kiosks was a DISASTER.The lady that deliver orders is simply rude.No managers available.Long waits on a regular weekday.

Atmosphere: 4

Food: 4

Service: 1

Amaranta Bailly

Great place, nice employees and quick service. Burgers are a little small. If you’re a big eater you might need to order

Atmosphere: 5

Food: 4

Service: 5

sig miami

it's an overly priced fast food joint where you don't have many options and you get charged like a restaurant.the burgers where not terrible in taste but definitely undersized and overpriced. you don't get to pick how you get it cooked just the toppings.the fries were decent but overpriced on the portion.no refills on the soda, no napkins or condiments available at the tables.I feel bad for the kids wirking there because it's a thankless job and not a real restaurant job experience.and did I mention the avocado on my burger were spoiled.never again.

Atmosphere: 3

Food: 2

Service: 3

Recommended dishes: Shackburger, Burger

sammi gamez

Sophia was great!

Atmosphere: 5

Food: 3

Service: 5

Melanie Rendon

Sofia was so sweet and caring! Great veggie burger at shake shack!Vegetarian options: Can make veggie burger vegan!!Wheelchair accessibility: Handicap friendly

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Crinkle Cut Box - 12 Servings

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