I came to the SK on 1557 SW 107TH AVE on Friday night because it is open until 11:00 pm. I arrived there at 10:35 pm and the Logan told my husband that the place was closed and that only online orders were accepted but that it was too late to place the order . My husband asked him if he was able to place the order straightaway, but he was very clear it was not possible . I then went into SK website and placed the order and did not have any issues . 10 minutes later my husband picked up the order and we left. When Logan saw my husband he was speechless . This is not acceptable and this is really poor service . We went there because it said it closed at 11:00 pm, I didn’t just drive there to get a no at 10:35 pm. Seriously , train them or close the place earlier . You can see the picture where it says open , and the guy inside the place who was very rude to my husband .
Food: 5
Service: 1
Al Leon
Horrible experience I asked “how are you?”to the cashier or smoothie associate twice with no response, please train your staff to be friendly and responsive. These ppl are robots. I payed for my smoothie it was not free. Very rude individual, no have a nice day or nothing also the person behind me seemed to know the SK associate and received his smoothie first????
Atmosphere: 1
Food: 1
Service: 1
GoPro Life
When I place an order for my smoothie, and it was perfectly made. And it was good customer service.
Atmosphere: 4
Food: 5
Service: 4
Angelina Martinez
Exactly how I wanted my drinks and more
Atmosphere: 5
Food: 5
Service: 5
Wendy Robles
The Teenagers who attend this store do not greet their customers, they are just behind the counter waiting for you to order. Tasteless smoothies
Atmosphere: 1
Food: 2
Service: 1
Amanda E
Ordered delivery and was missing 1 smoothie and the other was only 3/4 full for $12.
Food: 3
Service: 1
Monica Rush
They close at 9:00pm; not 9:15pm. We got there at 9:02pm and they refused to take our order.
Atmosphere: 1
Food: 1
Service: 1
Pround C
Bad service
Atmosphere: 2
Food: 4
Service: 1
Joshua Rees
Worst customer experience at this place. The young women working there seemed angry at me for even making an order and walking into the shop. I used to come here at least once a week but now the experience has gotten so bad so consistently that I can't justify spending money there. Not coming back to this location ever again. Save your money
Atmosphere: 1
Food: 3
Service: 1
Maria Arroyo
Terrible attention from the boy this afternoon, I literally paid extra, waited 45 minutes and received
They don’t close at the time that they are said to close. They refuse to take your order inside and say that you can only make online orders. They close at 11:15pm and weren’t taking orders since 10:35pm.
Zzz
Unfortunately, my recent visit to Smoothie King on 107th Avenue was extremely disappointing and I must warn you of my experience so you are aware because after this experience, I will never order direct through their website again... 1. They did not have the ingredients to fulfill my orders 2. They never called me to let me know ahead of time that they were unable to fulfill my order so I drove all the way there for nothing and 3. The worker was unable to cancel my order and refund my money.Ultimately number 3 is what really made me upset because how is a company going to leave an employee by themselves but not train them to cancel and refund orders if there is an issue? Are you kidding me? That is horrible. I basically lost $30 and I also want to express that I am really hating the option of tipping 'before' the service or products are provided because they probably see that! And then what happens if they don't like the tip, will they do something to the food out of retaliation? It's a huge possibility. I wish people would boycott businesses for doing this so they learn to be better at running a business or how about forget tipping altogether and just pay your employees better!!! Nonetheless, Smoothie King needs to seriously reconsider its policies and staff training in order to provide the level of service that customers expect and deserve. Horrible experience.
Atmosphere: 1
Food: 1
Service: 1
Rachel Diego
This has to be the worst smoothie king in Miami. Low quality ingredients, poor customer service, I wouldn’t be surprised if some ingredients were expired. I ordered a strawberry hulk with peanut butter, it has been my go to for years. But every time I go to order this same drink at this specific store it’s always off. I asked the staff to remake it and was met with an attitude “we follow a recipe” the second drink was worse im sure because the staff was upset they had to remake it. I’m convinced they have very low quality ingredients. I don’t have this issue in any other smoothie king but it’s always the same here
Atmosphere: 1
Food: 1
Service: 1
Sky Highfy
They will close early to not serve you. Don’t come here. Two young guys on their phones with the door locked.
Atmosphere: 1
Food: 1
Service: 1
Alejandra Hernandez
My favorite is the peanut ? power plus with chocolate ? ?
I came to the SK on 1557 SW 107TH AVE on Friday night because it is open until 11:00 pm. I arrived there at 10:35 pm and the Logan told my husband that the place was closed and that only online orders were accepted but that it was too late to place the order . My husband asked him if he was able to place the order straightaway, but he was very clear it was not possible . I then went into SK website and placed the order and did not have any issues . 10 minutes later my husband picked up the order and we left. When Logan saw my husband he was speechless . This is not acceptable and this is really poor service . We went there because it said it closed at 11:00 pm, I didn’t just drive there to get a no at 10:35 pm. Seriously , train them or close the place earlier . You can see the picture where it says open , and the guy inside the place who was very rude to my husband .
Food: 5
Service: 1
Horrible experience I asked “how are you?”to the cashier or smoothie associate twice with no response, please train your staff to be friendly and responsive. These ppl are robots. I payed for my smoothie it was not free. Very rude individual, no have a nice day or nothing also the person behind me seemed to know the SK associate and received his smoothie first????
Atmosphere: 1
Food: 1
Service: 1
When I place an order for my smoothie, and it was perfectly made. And it was good customer service.
Atmosphere: 4
Food: 5
Service: 4
Exactly how I wanted my drinks and more
Atmosphere: 5
Food: 5
Service: 5
The Teenagers who attend this store do not greet their customers, they are just behind the counter waiting for you to order. Tasteless smoothies
Atmosphere: 1
Food: 2
Service: 1
Ordered delivery and was missing 1 smoothie and the other was only 3/4 full for $12.
Food: 3
Service: 1
They close at 9:00pm; not 9:15pm. We got there at 9:02pm and they refused to take our order.
Atmosphere: 1
Food: 1
Service: 1
Bad service
Atmosphere: 2
Food: 4
Service: 1
Worst customer experience at this place. The young women working there seemed angry at me for even making an order and walking into the shop. I used to come here at least once a week but now the experience has gotten so bad so consistently that I can't justify spending money there. Not coming back to this location ever again. Save your money
Atmosphere: 1
Food: 3
Service: 1
Terrible attention from the boy this afternoon, I literally paid extra, waited 45 minutes and received
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
They don’t close at the time that they are said to close. They refuse to take your order inside and say that you can only make online orders. They close at 11:15pm and weren’t taking orders since 10:35pm.
Unfortunately, my recent visit to Smoothie King on 107th Avenue was extremely disappointing and I must warn you of my experience so you are aware because after this experience, I will never order direct through their website again... 1. They did not have the ingredients to fulfill my orders 2. They never called me to let me know ahead of time that they were unable to fulfill my order so I drove all the way there for nothing and 3. The worker was unable to cancel my order and refund my money.Ultimately number 3 is what really made me upset because how is a company going to leave an employee by themselves but not train them to cancel and refund orders if there is an issue? Are you kidding me? That is horrible. I basically lost $30 and I also want to express that I am really hating the option of tipping 'before' the service or products are provided because they probably see that! And then what happens if they don't like the tip, will they do something to the food out of retaliation? It's a huge possibility. I wish people would boycott businesses for doing this so they learn to be better at running a business or how about forget tipping altogether and just pay your employees better!!! Nonetheless, Smoothie King needs to seriously reconsider its policies and staff training in order to provide the level of service that customers expect and deserve. Horrible experience.
Atmosphere: 1
Food: 1
Service: 1
This has to be the worst smoothie king in Miami. Low quality ingredients, poor customer service, I wouldn’t be surprised if some ingredients were expired. I ordered a strawberry hulk with peanut butter, it has been my go to for years. But every time I go to order this same drink at this specific store it’s always off. I asked the staff to remake it and was met with an attitude “we follow a recipe” the second drink was worse im sure because the staff was upset they had to remake it. I’m convinced they have very low quality ingredients. I don’t have this issue in any other smoothie king but it’s always the same here
Atmosphere: 1
Food: 1
Service: 1
They will close early to not serve you. Don’t come here. Two young guys on their phones with the door locked.
Atmosphere: 1
Food: 1
Service: 1
My favorite is the peanut ? power plus with chocolate ? ?
Atmosphere: 5
Food: 5
Service: 5
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