horrible customer service with the staff that now runs that store, if they see you looking like a Latina, they don't even say good morning, only to those of their color, and they say hello to the Americans. Today February 12, 2025, they gave me my feta spinach egg wraps cold, I asked them for a cup holder, and the employee gave it to me with attitude, I wish the district manager would take this review into account, I do not recommend it
Parking: broad
Atmosphere: 5
Food: 1
Service: 1
Recommended dishes: Sándwich
Fernando Saito
Very slow service
Atmosphere: 3
Food: 3
Service: 1
Yasmina Rincon
I love their coffee 🤪
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sándwich
chakri kunapareddy
Been a loyal SB customer for decades. During my vacation to Miami, I Stopped by at this store for a refill on my pike roast, was curtly sent away without making any effort to listen. Their logic, you can’t have a refill if you leave the store. I guess Sb needs to work on their policies so it’s not confusing to customers. I usually get refills from any SB store, even if it’s in a different city, never did someone question. These experiences are the turn offs, especially when we have better choices and places where you are treated with respect.
Atmosphere: 3
Food: 1
Service: 1
Faizan Ahmad
One of the slowest locations that I've ever been to starsbuck.
Parking: Too small and narrow parking
Atmosphere: 3
Food: 3
Service: 1
Nikki Presly
Normally at this location no complaints but today this crew working needs to focus cause this is not good on12/15/24@3:03pm first off the young lady not reading the ticket then she made it over it still wasn't right she didn't put the caramel at the bottom for my ribbon crunch. Then the young said my bagel will be up and total forgot about me. Last but not least the young lady did ok but after I left she never put the knife for the cream cheese I guess I suppose to use my finger. Bring the crew back cause they need help this crew that's working. And when I was leaving the same young lady kept messing up the drinks she waisting all there company products 🤦♀️
Sharon Gonzalez
The service is very bad, they take a long time to give you the coffee and they burn the milk if you ask for hot coffee, the customer service is very poor, the cleaning could be better, I would not return to this
Atmosphere: 1
Food: 1
Service: 1
Deanna Pierce
They really need to hire better. You ask for no eggs and they give you eggs. Nothing is ever in stock and the staff is just seemingly there because they hate their job and I’m not mad at them honestly because the management breeds this behavior. The worst run Starbucks ever with a headache of a getting in and out of. Avoid at all cost. Accept my last order as a donation cause I’ll never come back to this trash! I called to make the manager aware and his attitude was pissy to say the least. Maybe they should remind themselves that people have food allergies and dietary restrictions they are carelessly not paying attention to. Save the cut and paste response you give everyone, not interested and do better. Garbage!!!!! No common sense is costly to business and even more annoying to people that are subjected to your stupidity.
Dietary restrictions: They ignore dietary restrictions and don’t pay attention, too busy on their phones and staring into space.
Atmosphere: 1
Food: 1
Service: 1
Douglas Titus
Nice Starbucks just like all the rest the ladies who work in the to morning are very funny and entertaining, great service
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Croissant
william kight
A lot of community members , in and around the building.
Service was great! The store was messy and dirty. The ham and cheese croissant was moldy
Atmosphere: 3
Food: 3
Service: 5
Norma Long
We’ve come here the last 4 days and the service is terrible. My drink yesterday tasted like only milk. There is a couple ladies who are doing awesome. This morning I got both my drinks waiting on food. The gal doing food goes and takes order. The food person should remain at the food counter to keep the flow going. They need training and a smile on their face. We’ve come here for two years and the service has gone down hill. Plus what happened to repeating your order.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Croissant
Carni Gals
This is by far one of the nicest Starbucks I’ve ever went to.
Shout out to Symphonie, Jay & Sandy . This team has amazing customer service!
Atmosphere: 5
Food: 5
Service: 5
Rose Bank
Server is a bit unfriendly when you ask for a cup of water while waiting for your $20 order… Not a fan..
Atmosphere: 3
Food: 2
Service: 1
Henry G
Why would you even think of telling a customer next time tell us you want cream and sugar with your coffee. Thats your Job!!!! Even Mcdonalds asks. Whatever happened would you like room for cream. Wow you guys get an F in customer service
horrible customer service with the staff that now runs that store, if they see you looking like a Latina, they don't even say good morning, only to those of their color, and they say hello to the Americans. Today February 12, 2025, they gave me my feta spinach egg wraps cold, I asked them for a cup holder, and the employee gave it to me with attitude, I wish the district manager would take this review into account, I do not recommend it
Parking: broad
Atmosphere: 5
Food: 1
Service: 1
Recommended dishes: Sándwich
Very slow service
Atmosphere: 3
Food: 3
Service: 1
I love their coffee 🤪
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sándwich
Been a loyal SB customer for decades. During my vacation to Miami, I Stopped by at this store for a refill on my pike roast, was curtly sent away without making any effort to listen.
Their logic, you can’t have a refill if you leave the store.
I guess Sb needs to work on their policies so it’s not confusing to customers.
I usually get refills from any SB store, even if it’s in a different city, never did someone question.
These experiences are the turn offs, especially when we have better choices and places where you are treated with respect.
Atmosphere: 3
Food: 1
Service: 1
One of the slowest locations that I've ever been to starsbuck.
Parking: Too small and narrow parking
Atmosphere: 3
Food: 3
Service: 1
Normally at this location no complaints but today this crew working needs to focus cause this is not good on12/15/24@3:03pm first off the young lady not reading the ticket then she made it over it still wasn't right she didn't put the caramel at the bottom for my ribbon crunch. Then the young said my bagel will be up and total forgot about me. Last but not least the young lady did ok but after I left she never put the knife for the cream cheese I guess I suppose to use my finger. Bring the crew back cause they need help this crew that's working. And when I was leaving the same young lady kept messing up the drinks she waisting all there company products 🤦♀️
The service is very bad, they take a long time to give you the coffee and they burn the milk if you ask for hot coffee, the customer service is very poor, the cleaning could be better, I would not return to this
Atmosphere: 1
Food: 1
Service: 1
They really need to hire better. You ask for no eggs and they give you eggs. Nothing is ever in stock and the staff is just seemingly there because they hate their job and I’m not mad at them honestly because the management breeds this behavior. The worst run Starbucks ever with a headache of a getting in and out of. Avoid at all cost. Accept my last order as a donation cause I’ll never come back to this trash! I called to make the manager aware and his attitude was pissy to say the least. Maybe they should remind themselves that people have food allergies and dietary restrictions they are carelessly not paying attention to. Save the cut and paste response you give everyone, not interested and do better. Garbage!!!!! No common sense is costly to business and even more annoying to people that are subjected to your stupidity.
Dietary restrictions: They ignore dietary restrictions and don’t pay attention, too busy on their phones and staring into space.
Atmosphere: 1
Food: 1
Service: 1
Nice Starbucks just like all the rest the ladies who work in the to morning are very funny and entertaining, great service
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Croissant
A lot of community members , in and around the building.
Atmosphere: 1
Food: 5
Service: 2
Restaurantji Recommends
Service was great! The store was messy and dirty. The ham and cheese croissant was moldy
Atmosphere: 3
Food: 3
Service: 5
We’ve come here the last 4 days and the service is terrible. My drink yesterday tasted like only milk. There is a couple ladies who are doing awesome. This morning I got both my drinks waiting on food. The gal doing food goes and takes order. The food person should remain at the food counter to keep the flow going. They need training and a smile on their face. We’ve come here for two years and the service has gone down hill. Plus what happened to repeating your order.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Croissant
This is by far one of the nicest Starbucks I’ve ever went to.
Shout out to Symphonie, Jay & Sandy . This team has amazing customer service!
Atmosphere: 5
Food: 5
Service: 5
Server is a bit unfriendly when you ask for a cup of water while waiting for your $20 order…
Not a fan..
Atmosphere: 3
Food: 2
Service: 1
Why would you even think of telling a customer next time tell us you want cream and sugar with your coffee. Thats your Job!!!! Even Mcdonalds asks. Whatever happened would you like room for cream. Wow you guys get an F in customer service
Atmosphere: 3
Food: 4
Service: 1
Loading...