This is a very quiet Starbucks in the lobby on the first floor of the hotel. You can order reassuring Starbucks drinks and meals. You can choose to sit on the seats in the hotel lobby and enjoy the leisurely atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Dominik Recke
The worst Starbucks coffee ever...
Service: 1
MAX
In the hotel lobby
Atmosphere: 5
Food: 5
Service: 5
M. P.
Typical Starbucks in the middle of a luxurious hotel!
Atmosphere: 4
Food: 4
Service: 4
Der Kumar
Worst cafe ever 45 minutes for an ice cream cafe and 4 people behind the counter. I wanted my money back and the cashier also makes fun of guests.
Guests also left because of the waiting time!!
Marlon Possard
Typical Starbucks in the middle of a luxurious hotel!
Atmosphere: 4
Food: 4
Service: 4
Jon Perdue
32 minutes to get a single cup of coffee.
Atmosphere: 2
Service: 2
Daniel Taylor
Took my mobile order but the store wasn't even open. Had to call the 800 number to cancel the order and get a refund. The employees didn't even know how to refund or move the order to another store. End of business here.
Atmosphere: 1
Food: 1
Service: 1
Marvin Feyt Leyva
Special Service from Sarita!!! Nice attention and attitude!!!Thank you!
Atmosphere: 5
Food: 5
Service: 5
Nathan Fletcher
I have tried various drinks and they don’t make them the way Starbucks baristas are supposed to make them.
Convenient location but the drinks are some of the worst and most bland. It’s like they don’t follow the same recipes or use the same amount of coffee as all other Starbucks. Just run to cvs and get something else and don’t waste your money at this particular Starbucks.
Atmosphere: 4
Food: 2
Service: 4
Brice Ciener
My favorite part about this Starbucks is they gave the sugar & creamer station to do it yourself set up like before the dark times. I wish all Starbucks would go back to this systems. I like adding my own sugars etc.
Atmosphere: 5
Food: 5
Service: 5
Pablo Arango
I've made a mobile order from here a few times and they constantly make my drink wrong. I usually order the Iced Shaken Espresso and it seems the baristas that work here don't know how to make it. The drink is supposed to have milk but whenever I come to pick my order up it never does. I've even tried changing the milk type in the mobile order just to see if that prompts them to add it but they still don't. I end up always having to add the milk myself or ask them to add it when I'm picking it up but its just annoying to have to do it every time.
Atmosphere: 3
Food: 1
Service: 3
E P
I’m mostly ordering here for pick up or delivery and feels like they pastry are not fresh, or they warm it in the microwave instead of oven..Feels like they always short of staff here, always someone is new learning how to make drinks.
Atmosphere: 3
Food: 3
Service: 3
Eugenio Sánchez Aguado
A very good place to have a specialty coffee in the middle of hot Downtown Miami. You can enjoy the lobby of the Intercontinental Hotel while you catch a cold, it's like being in an oasis in the middle of the desert. You have the option to order with the App if you don't want to wait in lines. The variety of items is classic for any Starbucks and when they have a lot of people they reinforce their staff so you don't have to wait in long lines. Careful, clean, tidy environment.
This is a very quiet Starbucks in the lobby on the first floor of the hotel. You can order reassuring Starbucks drinks and meals. You can choose to sit on the seats in the hotel lobby and enjoy the leisurely atmosphere.
Atmosphere: 5
Food: 5
Service: 5
The worst Starbucks coffee ever...
Service: 1
In the hotel lobby
Atmosphere: 5
Food: 5
Service: 5
Typical Starbucks in the middle of a luxurious hotel!
Atmosphere: 4
Food: 4
Service: 4
Worst cafe ever 45 minutes for an ice cream cafe and 4 people behind the counter.
I wanted my money back and the cashier also makes fun of guests.
Guests also left because of the waiting time!!
Typical Starbucks in the middle of a luxurious hotel!
Atmosphere: 4
Food: 4
Service: 4
32 minutes to get a single cup of coffee.
Atmosphere: 2
Service: 2
Took my mobile order but the store wasn't even open. Had to call the 800 number to cancel the order and get a refund. The employees didn't even know how to refund or move the order to another store. End of business here.
Atmosphere: 1
Food: 1
Service: 1
Special Service from Sarita!!! Nice attention and attitude!!!Thank you!
Atmosphere: 5
Food: 5
Service: 5
I have tried various drinks and they don’t make them the way Starbucks baristas are supposed to make them.
Atmosphere: 3
Food: 1
Service: 1
Restaurantji Recommends
Convenient location but the drinks are some of the worst and most bland. It’s like they don’t follow the same recipes or use the same amount of coffee as all other Starbucks. Just run to cvs and get something else and don’t waste your money at this particular Starbucks.
Atmosphere: 4
Food: 2
Service: 4
My favorite part about this Starbucks is they gave the sugar & creamer station to do it yourself set up like before the dark times. I wish all Starbucks would go back to this systems. I like adding my own sugars etc.
Atmosphere: 5
Food: 5
Service: 5
I've made a mobile order from here a few times and they constantly make my drink wrong. I usually order the Iced Shaken Espresso and it seems the baristas that work here don't know how to make it. The drink is supposed to have milk but whenever I come to pick my order up it never does. I've even tried changing the milk type in the mobile order just to see if that prompts them to add it but they still don't. I end up always having to add the milk myself or ask them to add it when I'm picking it up but its just annoying to have to do it every time.
Atmosphere: 3
Food: 1
Service: 3
I’m mostly ordering here for pick up or delivery and feels like they pastry are not fresh, or they warm it in the microwave instead of oven..Feels like they always short of staff here, always someone is new learning how to make drinks.
Atmosphere: 3
Food: 3
Service: 3
A very good place to have a specialty coffee in the middle of hot Downtown Miami. You can enjoy the lobby of the Intercontinental Hotel while you catch a cold, it's like being in an oasis in the middle of the desert. You have the option to order with the App if you don't want to wait in lines. The variety of items is classic for any Starbucks and when they have a lot of people they reinforce their staff so you don't have to wait in long lines. Careful, clean, tidy environment.
Atmosphere: 4
Food: 4
Service: 4
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