Awful, Banana Republic policies are in place, I had to order a coffee to get access to the restroom. This is offensive. I am a year all year round Starbucks customer; anyway, I had the pleasure to call the manager and offer my coffee to her as a gift. I hope she enjoyed it.
Atmosphere: 1
Food: 1
Service: 1
Rosa
ETHAN at the drive-thru has the best customer service I’ve seen in a long time in Miami! He helped me with my app, and I even got a free latte for my birthday 🎂. People like him is what makes customers return. He deserves recognition a promotion and a raise. Thank you so much!”
Atmosphere: 5
Food: 5
Service: 5
Johana Zevallos
As a frequent Starbucks customer, I have to say this is the worst Starbucks in the area. After waiting 30minutes on the drive thru line, they can’t even get the order right and didn’t even give me the food order. I had to park and walk in and ask for the food and for them to fix the drink. They even have the nerve to get upset when you ask them to fix the drink.
Service: 1
Jacqueline Cobb
I always have a great experience at Starbucks! The staff is friendly, the service is quick, and my drinks are always made perfectly. Their green tea protein shake (hot) is one of my absolute favorites — refreshing, delicious, and made consistently well every time.
I also love their ham and cheese sandwich and their bacon, egg, and cheese sandwich — both are always warm, fresh, and satisfying. The entire team does a great job, and I really appreciate the quality and consistency here.
Highly recommend this Starbucks for great drinks, great food, and great service!
Atmosphere: 4
Food: 5
Service: 5
Javier Couto
Another great Starbucks here where everyone is very kind, funny and caring, great cold brews and nitros! All the barista’s are great
Atmosphere: 5
Service: 5
Tammara Diaz
I don’t know what has happened but this Starbucks use to be really good and now the quality and service has just dwindled with this new crew working
Atmosphere: 1
Food: 1
Service: 1
Gigi
Quick and order is always on point.
Jorge
It is just Ok
Atmosphere: 4
Food: 3
Service: 5
Charlotte Galway
20 min wait for drink to get attitude for not wanting to take an upsale. Ended up leaving with no drink because it was taking to long.
Alexa Montesinos
The wait times are getting worse and worse. Waiting almost 45 minutes for a coffee us ridiculous.
A strange long line for a Saturday and Lara and Lexi were handling it like pros. We need more like them!!!
Ana Martinez
I ask for Ice hazelnut oat milk shaken espresso not what I ask her . Horrible customer service , I ask a size and also charge me wrong 😑
wacky Tiger
They take forever!!!!!! more than 20 minutes when I was the only person in line and no one was inside. The drive thru is a hell to maneuver your car thru. Go elsewhere.
Junk Hogs
Slowest drive through in all of miami ! 20+ minutes for one simple single drink every single time there could be no one in line and they legit take 15 min they have no care in the world drink comes out watery from the wait time I avoid this Starbucks which sucks because it’s the closet on to my business don’t even bother going inside it’s every worse ! Dirty and disorganized
Awful, Banana Republic policies are in place, I had to order a coffee to get access to the restroom. This is offensive. I am a year all year round Starbucks customer; anyway, I had the pleasure to call the manager and offer my coffee to her as a gift. I hope she enjoyed it.
Atmosphere: 1
Food: 1
Service: 1
ETHAN at the drive-thru has the best customer service I’ve seen in a long time in Miami! He helped me with my app, and I even got a free latte for my birthday 🎂. People like him is what makes customers return. He deserves recognition a promotion and a raise. Thank you so much!”
Atmosphere: 5
Food: 5
Service: 5
As a frequent Starbucks customer, I have to say this is the worst Starbucks in the area. After waiting 30minutes on the drive thru line, they can’t even get the order right and didn’t even give me the food order. I had to park and walk in and ask for the food and for them to fix the drink. They even have the nerve to get upset when you ask them to fix the drink.
Service: 1
I always have a great experience at Starbucks! The staff is friendly, the service is quick, and my drinks are always made perfectly. Their green tea protein shake (hot) is one of my absolute favorites — refreshing, delicious, and made consistently well every time.
I also love their ham and cheese sandwich and their bacon, egg, and cheese sandwich — both are always warm, fresh, and satisfying. The entire team does a great job, and I really appreciate the quality and consistency here.
Highly recommend this Starbucks for great drinks, great food, and great service!
Atmosphere: 4
Food: 5
Service: 5
Another great Starbucks here where everyone is very kind, funny and caring, great cold brews and nitros! All the barista’s are great
Atmosphere: 5
Service: 5
I don’t know what has happened but this Starbucks use to be really good and now the quality and service has just dwindled with this new crew working
Atmosphere: 1
Food: 1
Service: 1
Quick and order is always on point.
It is just Ok
Atmosphere: 4
Food: 3
Service: 5
20 min wait for drink to get attitude for not wanting to take an upsale. Ended up leaving with no drink because it was taking to long.
The wait times are getting worse and worse. Waiting almost 45 minutes for a coffee us ridiculous.
Restaurantji Recommends
Coffee was perfect!
A strange long line for a Saturday and Lara and Lexi were handling it like pros. We need more like them!!!
I ask for Ice hazelnut oat milk shaken espresso not what I ask her . Horrible customer service , I ask a size and also charge me wrong 😑
They take forever!!!!!! more than 20 minutes when I was the only person in line and no one was inside. The drive thru is a hell to maneuver your car thru. Go elsewhere.
Slowest drive through in all of miami ! 20+ minutes for one simple single drink every single time there could be no one in line and they legit take 15 min they have no care in the world drink comes out watery from the wait time I avoid this Starbucks which sucks because it’s the closet on to my business don’t even bother going inside it’s every worse ! Dirty and disorganized
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