Poor poor service from Maria and her staff tried to go in for my birthday drink for second time today after they told me to return after 24 hours having so downloaded then refused to give me drink or even a cup of water saying it’s only for paying customers, I would’ve paid for the cup of water 😹
Atmosphere: 1
Food: 1
Service: 1
Bryan Mendelson
Fast and courteous service. The coffee was good too lol
Atmosphere: 5
Food: 5
Service: 5
Catina Christian
I am not a coffee drinker so, I love the Starbucks Hot Chia Latte with oat milk and an extra pump or 2 of chia. It gives me that warm and cozy feeling. The cold version is equally as good and is a cool refresher on a hot day. I recommend trying as a coffee alternative And don’t forget the extra pump of Chia
Service: 5
Wanxin Tu
amazing experience！
Atmosphere: 5
Food: 5
Service: 5
Claudia Gomez
the dude working today was rude and i had to wait a while for my order. (i ordered a venti) he gave me my drink and 1/3 of it was empty…. worst service at a starbucks so far
Atmosphere: 1
Food: 1
Service: 1
MarcoPolo
Waited for a mobile order with another man. No one was in line and the 4 people working there were standing around. They never even made our drinks until we asked for them.
Atmosphere: 2
Service: 1
Ami Fleming
I came in excited to order a Cotton Candy Frappuccino, a well-known item on the Starbucks secret menu. I politely asked the barista if he could make it, but was immediately told it “doesn’t exist.” When I mentioned the secret menu cards that most Starbucks have access to (often kept on a keychain for reference), I was brushed off.
I asked for someone else to help—hoping for more support or willingness to learn—but unfortunately, a second staff member also responded dismissively and rudely. I was told flat-out they don’t make that drink and was even asked to look it up myself.
For a company that prides itself on custom drinks and customer service, this interaction was disappointing. The staff showed a lack of product knowledge, no effort to accommodate or educate themselves, and very little respect in the way they spoke to me.
For reference (in case they ever want to provide better service in the future), here are the Cotton Candy Frappuccino ingredients: • 3 scoops vanilla ice cream • 1 cup ice • 1 cup whole milk • 2 tbsp vanilla • 3 tbsp raspberry syrup (no longer available but replaceable) • Whipped cream on top
I left frustrated and won’t be returning to this location. Starbucks is about consistency, creativity, and customer respect—and this store missed all three.
Atmosphere: 1
Food: 1
Service: 1
Natalie Mendez
Always have my order right
Atmosphere: 5
Food: 5
Service: 5
jofeph Daniel telleria
Atmosphere it was amazing I had two interviews to get hire unfortunately they didn’t took me but it is a great Starbucks where the vibe as a professional barista from SCA I recommend is very nice go to this Starbucks
C S
I used to love the atmosphere here and I would come here to study almost every single day and I would spend money every single day often multiple times throughout the day. I always get a large and I take the Starbucks personal cup which doesn’t hold a large cold coffee. I always ask them to put the extra coffee that doesn’t fit into a seperate cup with ice since the personal only holds 20 oz. I keep paying for a large and receiving a small unless & only if Maria is there… otherwise I NEVER get what I paid for. I’m officially over it and will no longer be spending my money at Starbucks at all because I’ve already brought this to their attention two days in a row and after being patient for a while today had the same exact issue.. again… as always. I’m tired of speaking on the same thing. Aside from the fact they pretty much never give me my rewards for using my personal cup even though I ask them to mark make sure they mark it every single time. I’ve been more than nice about everything and even was lied to and given an attitude by the kid with the eyebrow ring who told me it was only a 4 ounce difference and instead of offering the rest of the coffee I paid for he said he’ll give me more cold foam, he also lied when I asked him if he marked the personal cup for the rewards which I kept asking him to sure to put when I was at the register and then again after I paid because I checked the app and saw it wasn’t marked and he told me it was. So again no rewards and paying for a large but receiving a small. The only person who seems competent at this point is the very professional lady named Maria whom I assume is a manager. I shouldn’t be wasting money every single day and only getting what I paid for and actually receiving my rewards when she’s there at the register, especially considering she’s not there all day every, single day. I spend way too much money here, way too often to have these issues daily. I’m officially over Starbucks and having this same issue. I will no longer be spending any more money at any location at all because unfortunately this isn’t the only location I’ve had this issue with, just the one I frequent the most currently. At this point I feel tried and I feel taken advantage of for being kind about it all and i don’t think it’s fair especially for someone who spends money at the business pretty much everyday single day if not multiple times a day. For how overpriced everything is I should at bare minimum be receiving what I paid for. There’s obviously needs to be better training, especially since the kid with the bad attitude making the drinks doesn’t even know the difference in how much each size drink holds, and yet he’s just pouring whatever he feels like despite what you paid for.
I was having issues with the app. I let them know so they were making me feel like if I was bothering them every time I also come here. The drinks are not up to the standard quality due to inconsistency in the recipe
Ed
This Starbucks is in a convenient location with plenty of seating inside and a nice outdoor patio. The staff is generally friendly and welcoming. However, service can be hit or miss—sometimes fast and efficient, other times slow, especially during school rush hours. Drinks are usually good but can be inconsistent depending on the day. A decent spot to grab coffee or get some work done, but don’t expect perfection every visit.
Bianca Beach
Darrien was great!
Ulysses Perez
The staff in this store is what makes this Starbucks my preferred destination. I will tell you that even though they are not the cheapest cup of coffee in town, their service is second to none. Every morning that I do order a coffee here, I am greeted by a sea of people, who actually call me out by name. I would recruit them a heartbeat. Starbucks this is the type of staff you should strive to have in all your locations. Shame on me for not remembering their names, but kudos to this team!!!
Nelson Fuentes
Awesome, I didn’t have to wait and the staff is super pleasant. Mad props to Luis, the best barista master that served me.
Poor poor service from Maria and her staff tried to go in for my birthday drink for second time today after they told me to return after 24 hours having so downloaded then refused to give me drink or even a cup of water saying it’s only for paying customers, I would’ve paid for the cup of water 😹
Atmosphere: 1
Food: 1
Service: 1
Fast and courteous service. The coffee was good too lol
Atmosphere: 5
Food: 5
Service: 5
I am not a coffee drinker so, I love the Starbucks Hot Chia Latte with oat milk and an extra pump or 2 of chia. It gives me that warm and cozy feeling.
The cold version is equally as good and is a cool refresher on a hot day.
I recommend trying as a coffee alternative
And don’t forget the extra pump of Chia
Service: 5
amazing experience！
Atmosphere: 5
Food: 5
Service: 5
the dude working today was rude and i had to wait a while for my order. (i ordered a venti) he gave me my drink and 1/3 of it was empty…. worst service at a starbucks so far
Atmosphere: 1
Food: 1
Service: 1
Waited for a mobile order with another man. No one was in line and the 4 people working there were standing around. They never even made our drinks until we asked for them.
Atmosphere: 2
Service: 1
I came in excited to order a Cotton Candy Frappuccino, a well-known item on the Starbucks secret menu. I politely asked the barista if he could make it, but was immediately told it “doesn’t exist.” When I mentioned the secret menu cards that most Starbucks have access to (often kept on a keychain for reference), I was brushed off.
I asked for someone else to help—hoping for more support or willingness to learn—but unfortunately, a second staff member also responded dismissively and rudely. I was told flat-out they don’t make that drink and was even asked to look it up myself.
For a company that prides itself on custom drinks and customer service, this interaction was disappointing. The staff showed a lack of product knowledge, no effort to accommodate or educate themselves, and very little respect in the way they spoke to me.
For reference (in case they ever want to provide better service in the future), here are the Cotton Candy Frappuccino ingredients:
• 3 scoops vanilla ice cream
• 1 cup ice
• 1 cup whole milk
• 2 tbsp vanilla
• 3 tbsp raspberry syrup (no longer available but replaceable)
• Whipped cream on top
I left frustrated and won’t be returning to this location. Starbucks is about consistency, creativity, and customer respect—and this store missed all three.
Atmosphere: 1
Food: 1
Service: 1
Always have my order right
Atmosphere: 5
Food: 5
Service: 5
Atmosphere it was amazing I had two interviews to get hire unfortunately they didn’t took me but it is a great Starbucks where the vibe as a professional barista from SCA I recommend is very nice go to this Starbucks
I used to love the atmosphere here and I would come here to study almost every single day and I would spend money every single day often multiple times throughout the day. I always get a large and I take the Starbucks personal cup which doesn’t hold a large cold coffee. I always ask them to put the extra coffee that doesn’t fit into a seperate cup with ice since the personal only holds 20 oz. I keep paying for a large and receiving a small unless & only if Maria is there… otherwise I NEVER get what I paid for. I’m officially over it and will no longer be spending my money at Starbucks at all because I’ve already brought this to their attention two days in a row and after being patient for a while today had the same exact issue.. again… as always. I’m tired of speaking on the same thing. Aside from the fact they pretty much never give me my rewards for using my personal cup even though I ask them to mark make sure they mark it every single time. I’ve been more than nice about everything and even was lied to and given an attitude by the kid with the eyebrow ring who told me it was only a 4 ounce difference and instead of offering the rest of the coffee I paid for he said he’ll give me more cold foam, he also lied when I asked him if he marked the personal cup for the rewards which I kept asking him to sure to put when I was at the register and then again after I paid because I checked the app and saw it wasn’t marked and he told me it was. So again no rewards and paying for a large but receiving a small. The only person who seems competent at this point is the very professional lady named Maria whom I assume is a manager. I shouldn’t be wasting money every single day and only getting what I paid for and actually receiving my rewards when she’s there at the register, especially considering she’s not there all day every, single day. I spend way too much money here, way too often to have these issues daily. I’m officially over Starbucks and having this same issue. I will no longer be spending any more money at any location at all because unfortunately this isn’t the only location I’ve had this issue with, just the one I frequent the most currently. At this point I feel tried and I feel taken advantage of for being kind about it all and i don’t think it’s fair especially for someone who spends money at the business pretty much everyday single day if not multiple times a day. For how overpriced everything is I should at bare minimum be receiving what I paid for. There’s obviously needs to be better training, especially since the kid with the bad attitude making the drinks doesn’t even know the difference in how much each size drink holds, and yet he’s just pouring whatever he feels like despite what you paid for.
Restaurantji Recommends
I was having issues with the app. I let them know so they were making me feel like if I was bothering them every time I also come here. The drinks are not up to the standard quality due to inconsistency in the recipe
This Starbucks is in a convenient location with plenty of seating inside and a nice outdoor patio. The staff is generally friendly and welcoming. However, service can be hit or miss—sometimes fast and efficient, other times slow, especially during school rush hours. Drinks are usually good but can be inconsistent depending on the day. A decent spot to grab coffee or get some work done, but don’t expect perfection every visit.
Darrien was great!
The staff in this store is what makes this Starbucks my preferred destination. I will tell you that even though they are not the cheapest cup of coffee in town, their service is second to none. Every morning that I do order a coffee here, I am greeted by a sea of people, who actually call me out by name. I would recruit them a heartbeat. Starbucks this is the type of staff you should strive to have in all your locations. Shame on me for not remembering their names, but kudos to this team!!!
Awesome, I didn’t have to wait and the staff is super pleasant. Mad props to Luis, the best barista master that served me.
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