Starbucks
12305 SW 137th Ave, Miami
(305) 378-9248
Recent Reviews
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The staff and especially the manager at this store are amazing and honest. For some reason UPS decided to deliver a package containing a large quantity of Starbucks to this local store because they opened it when the information was corrupted on the shipping label to this local Starbucks. The store manager Kayla was AMAZING -she got this random issue dropped on her by UPS but put on her detective hat and figured out who they belonged to and reached out. She left a personal cell and by the time I got the call she was off at home taking care of her family but she STILL cared enough to take my call. She is going to ship those cards for us to the intended recipient. This is so far beyond the call of duty my mind is blown. I am based out of Los Angeles but I hope all of you in the Miami visit the area and support this store with caring and amazing staff!
I went to get my order that I placed through the app, to pick up at the drive-thru window, when I placed my order and it was my turn, the girl who served me spoke to me rudely that I should have announced, when it isn't my first time, and the app announces that your order is ready, my drink due to her rude attitude when I shook it rudely, her top came off, and she sent it to someone else, and I told the girl that I thought she had a rude attitude, the girl justified her by saying that I should announce myself that she already knew it for the next time, in other words, someone pays for good service to be treated poorly? I don't think so, I work with the public and I know how hard it can be, however we should have empathy and if it is difficult for us to do so, know that this is not your place. If there was a zero option, that is the one I would give. I want to state that it happened today, August 9, 2025, at approximately 10:30 a.m.
Service: 1
Great service by the manager
Atmosphere: 5
Food: 5
Service: 5
The quality of drinks has gone down. My drinks never taste the same. My husband gets iced coffee with vanilla syrup and it never tastes the same. Don’t understand that. This morning my Iced Brown Sugar Shaken Espresso was horrible. It was a waste of money because it tasted so disgusting. We go here at least once a week but may have to start going somewhere else as I am tired of paying for overpriced coffee and not being happy with it.
Terrible service. Completely overrated place.
I’ve been a regular customer at La Estancia Argentina in Aventura, but after today’s experience, I won’t be coming back. I requested a table in the back because I had an important video call and needed a quiet spot. The entire area was EMPTY — not a single table occupied — yet the staff was rude and completely unwilling to accommodate.
The two waitresses were disrespectful and had awful attitudes, but the worst of all was the manager, Vero. Knowing I’m a frequent client, instead of trying to help with a simple request, she was arrogant, dismissive, and completely lacking in customer service. Zero empathy. Zero professionalism. That’s how you lose loyal customers.
On top of that, the place is insanely overpriced. They charge nearly $20 for a tiny plate of bread crumbs. Ridiculous.
Terrible attitude, terrible service, and prices that make absolutely no sense. This place is not worth your time or money. There are way better restaurants in Miami that will treat you with respect and not charge you like you’re dining at a five-star hotel.
Atmosphere: 1
Food: 1
Service: 1
Slowest Starbucks drive thru in America by far
Atmosphere: 4
Food: 3
Service: 1
Extremely disappointed with my recent visit. I waited 23 minutes for my drink, from the moment they scanned my card to the time I finally received it. Not only was my order wrong, but the staff seemed more focused on chatting with what appeared to be their friends than actually helping paying customers. When I asked about the delay, they claimed they were “busy,” which felt dismissive considering what I witnessed. Unacceptable service for a brand like Starbucks.
Atmosphere: 1
Food: 1
Service: 1
Delicious fresh coffee!🥰
Atmosphere: 5
Food: 5
Service: 4
To get more flavor, you have to tell them to put more.
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Bakery, Cheese Danish
Great place, friendly service
Restaurantji Recommends
I was left waiting for 10
Minutes behind a car because the car in front of me and the drive thru attendant wanted to have a conversation . They ignored us , I had to get out of the car interrupt their conversation and ask for my drink and then reverse
Management should look into this kind of serve behavior
Drive through employee working at 5:50 pm today tried sneakily charging me extra money as tips. BE AWARE. ASK FOR RECEIPT.
Kayla was amazing super attentive i'm going the extra mile
Atmosphere: 5
Food: 5
Service: 5
On our way from Miami to Key West, we were looking for a quick breakfast stop to save time and decided on Starbucks. It turned out to be a great choice for a convenient and satisfying meal.
The location had plenty of parking space, so we easily found a spot and headed inside. As we walked in, we were greeted by a warm and festive atmosphere. The store was beautifully decorated with Christmas-themed decorations.
For breakfast, we ordered a variety of items, including Egg, Pesto & Mozzarella Sandwich, Egg Bites, and Sausage Cheddar Egg Sandwich, along with our favorite coffee options. The staff was friendly, and the service was prompt--our food and drinks were ready in no time.
The food did not disappoint. The sandwiches and egg bites were delicious and perfectly prepared, making for a great start to the day. The standout item was the newly introduced Egg, Pesto & Mozzarella Sandwich, which was not only flavorful but also hearty and satisfying. Everyone in our group loved it and agreed it was the highlight of the meal.
The combination of good food, great coffee, and the festive ambiance made Starbucks a perfect breakfast stop for us. It was quick, convenient, and left us feeling refreshed and ready to continue our journey to Key West.
Atmosphere: 4
Food: 4
Service: 4
Good atmosphere!
Atmosphere: 4
Food: 5
Service: 4
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