Starbucks

13604 N Kendall Dr, Kendall
(305) 387-3716

Recent Reviews

Pao A

This location is great for studying. It's always busy but not overcrowded. Plenty of chairs and tables and good service. The music is perfectly soothing and not too loud.

Atmosphere: 5

Food: 5

Service: 5

Michelle Saume

The people here a truly amazing, the quality of everything is always top notch, they’re always very nice and helpful. I’ve been coming to this Starbucks for years! Although the layout isn’t the comfiest to work in it is my go to. But I’m here currently 12/5 which happens to be the half off special on Thursdays and it’s really sad to see only 4 people working. They’re doing the best they can but it is definitely understaffed in the early morning hours especially with this special going on. There’s one person at the register, one person switching from register to heating up the food and only two to make coffee, keep in mind there’s a bunch of mobile orders coming in also. I will continue coming but they definitely need more help here !

Atmosphere: 5

Food: 5

Service: 5

Virginia Dominguez

I was appalled at the dining condition of this Starbucks. The floor was littered with trash,the lounge seats looked like they never cleaned them. There are splashes of drinks on them. The staff needs better etiquette training in how to speak courteously to customers.

Atmosphere: 1

Service: 2

Recommended dishes: Frappuccino

Anthony Colson

They too busy talking and laughing not even paying attention to the fact my milk for MY HOT latte is literally WARM I can drink it as if I am drinking water then when you ask for them to remake it they look at you as if your bothering them from doing their jobs it very annoying wont ever return too many issues take my money else where get it together and hire adults cause the people working there are kids.

Atmosphere: 2

Food: 1

Service: 1

Rafael “Rafo” Saldaña

Great Baristas; Disastrous Management. Mobile order. Show up a minute after Estimated Ready Time. An awesome Triple Tall Latte was ready with exact amount of sugar. 15 minutes later our two Breakfast wraps still not done. Finally the food person say they do not have the product; First, why was the mobile order accepted and charged? Second, why couldn’t they say that much earlier? Third, when I asked for a manager, Manager Mr Luis Conde expected me to get on his customer line of 10-12 people to give me my refund for a Mobile order… Again, great Baristas, horrible management (when the Fish stinks, it stinks from the Head). I left without my refund. Not worth the insult and incompetence…

Atmosphere: 3

Food: 3

Service: 1

Maritza Parrilla

Went to buy gift cards. They were displaying only Christmas ones, but the cashier went above and beyond to find me birthday cards, which was what I

Atmosphere: 5

Service: 5

Rafael S.

Great Baristas; Disastrous Management. Mobile order. Show up a minute after Estimated Ready Time. An awesome Triple Tall Latte was ready with exact amount of sugar. 15 minutes later our two Breakfast wraps still not done. Finally the food person say they do not have the product; First, why was the mobile order accepted and charged? Second, why couldn't they say that much earlier? Third, when I asked for a manager, Manager Mr Luis Conde expected me to get on his customer line of 10-12 people to give me my refund for a Mobile order... Again, great Baristas, horrible management (when the Fish stinks, it stinks from the Head). I left without my refund. Not worth the insult and incompetence...

Maribel Vasquez

This Starbucks is soooooooo slow 30 minutes to get your cup of coffee on the

Atmosphere: 2

Food: 4

Service: 1

Starstorm

I was having a rough day but this hot barista Somak made my day a "latte" better ;)

Atmosphere: 4

Food: 3

Service: 5

Nick Mcdaniel

One of the little korean kids behind the counter even offered to chew my food for me, all I had to do was swallow. Very convenient adn easy, will return

Sandra Ochoa

I been coming to this Starbucks for the past 10 years. And since Covid is has not been the same. Lately the service has gotten really bad. They are constantly Short staff. The Baristas are always in a bad mood. And the orders take more than 20mins everything.This Starbucks is not worth my money anymore.

Atmosphere: 1

Food: 2

Service: 1

Zoraya Tavarez

Great place to grab a nice coffee and relax..my 11 yr old loves his Starbucks!

Atmosphere: 5

Food: 5

Service: 5

Chesney Solorzano

Love this Starbucks always makes my coffee right .

Atmosphere: 5

Food: 5

Service: 5

Alexie Martinez

We did a mobile order after driving 4hrs. We just wanted a coffee to hit the spot and instead we showed up to find out they ignored our order. 3 people behind the counter and only one working. Why ignore the order then? Bad customer service.

Atmosphere: 1

Food: 1

Service: 1

Lorenzo Padron

This place has gone way downhill. Not the same courteous employees as in past. They spend more time messing around than serving people. They removed the bar area for pick ups. May not

Atmosphere: 3

Food: 3

Service: 1

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