They have a girl on this shift who doesn't know how to treat customers. They made me wait and messed up my drink, a simple caramel frappuccino, twice. Sophia doesn't know anything about this job; they should improve their service.
Little Flower Follower
They had a new girl do almost everyone this morning. Very slow. I think it's odd that when they are serving the food they don't wear gloves and she put her hand on the top if the rim of the cup. Sometimes I take off the lid to drink the coffee. This location is limited. I asked for butter and they didn't have. The manager just went in the back and a line was forming. It's annoying the wait time and it's inside of a Target that has no drive thru.
Atmosphere: 2
Food: 3
Service: 2
Maydah Paneca
David, you & I are #locked #in Thank you for amazing service today!
Atmosphere: 5
Food: 5
Service: 5
Paula Arias
The service is so slow, had me standing in the line more than 10 min without taking the order, they have two people working and I don't mind waiting usually, but today they where literally ignoring the line, the girl went to the back and stayed there the other guy did not even look at the people waiting, no one mind us or even as much of say hi! People kept leaving the line and going and i thought they where exaggerating but oh gods not only are they slow but rude….
Atmosphere: 1
Service: 1
Elísabet Pratts
I had such a great experience here yesterday around 8am. A young guy helped me out and his service was amazing. They didn't have one of the ingredients for the frappuccino I usually get, and I was about to leave, but he confidently offered to make me something similar instead. It turned out delicious, even better than I expected. Really appreciated how he handled it!
Atmosphere: 3
Food: 5
Service: 5
Hara N
I ordered cappuccino small. After 3/4th froth the little coffee tasted like milk. Literally milk. The boy who served me claims thats how it is served. Looks like a proper cappuccino is cheaper, more in quantity and better in wall street than here. If inly i had my first Starbucks here, it would be my last.
Atmosphere: 1
Food: 1
Service: 2
Its Rixie
Very slow service, worst Starbucks I’ve been to in a while. If you ask for a splash of anything they charge $5 because they don’t know how to put it in the computer. Anytime you order anything that’s not a normal drink they have to find their manager and talk for 5 minutes to figure it out. All normal workers are unable to make simple decisions on their own. Training needs to be done.
Juan Vicente Finol
Employees dragging their feet
Marcos Serrano
The coffee tasted like nothing, it was terrible. When I went to order, all the workers left the bar, and I had to wait 10 minutes for them to return. Terrible visit, the worst Starbucks with the worst workers. I was a frequent customer, and I don't like going there anymore since they replaced the old workers.
Alexa Martin
Went to get a frappe on monday and my barista Damaris was so sweet and accommodating to my order, she made my drink perfectly ! Will be coming back again !
We always visit this location but today was a very nice visit we enjoyed the service our drinks and the atmosphere
David Guevara
Nice place to grab a drink and a snack while you shop. Damaris was super nice and made sure everything was perfect.
Atmosphere: 4
Food: 4
Service: 5
Yazmín P
Place always seems to have a line - employees are often scrambling alone and mobile orders are given priority over people patiently waiting in line. Seems like in-person clients should be given priority/mobile orders paused if one employee is going to take a break and leaving only one barista manning the cashier and the drinks. I’ve seen many a client just leave after waiting an interminable amount of time or myself choosing not to order as I’m deterred by the long lines.
Atmosphere: 4
Food: 4
Service: 4
Samantha Napoles
Only one person working, taking order and making the coffee and food. Even though her service was 5 stars I don’t think is the greatest decision to have only one employee doing everything.
They have a girl on this shift who doesn't know how to treat customers. They made me wait and messed up my drink, a simple caramel frappuccino, twice. Sophia doesn't know anything about this job; they should improve their service.
They had a new girl do almost everyone this morning. Very slow. I think it's odd that when they are serving the food they don't wear gloves and she put her hand on the top if the rim of the cup. Sometimes I take off the lid to drink the coffee. This location is limited. I asked for butter and they didn't have. The manager just went in the back and a line was forming. It's annoying the wait time and it's inside of a Target that has no drive thru.
Atmosphere: 2
Food: 3
Service: 2
David, you & I are #locked #in Thank you for amazing service today!
Atmosphere: 5
Food: 5
Service: 5
The service is so slow, had me standing in the line more than 10 min without taking the order, they have two people working and I don't mind waiting usually, but today they where literally ignoring the line, the girl went to the back and stayed there the other guy did not even look at the people waiting, no one mind us or even as much of say hi! People kept leaving the line and going and i thought they where exaggerating but oh gods not only are they slow but rude….
Atmosphere: 1
Service: 1
I had such a great experience here yesterday around 8am. A young guy helped me out and his service was amazing. They didn't have one of the ingredients for the frappuccino I usually get, and I was about to leave, but he confidently offered to make me something similar instead. It turned out delicious, even better than I expected.
Really appreciated how he handled it!
Atmosphere: 3
Food: 5
Service: 5
I ordered cappuccino small. After 3/4th froth the little coffee tasted like milk. Literally milk.
The boy who served me claims thats how it is served.
Looks like a proper cappuccino is cheaper, more in quantity and better in wall street than here. If inly i had my first Starbucks here, it would be my last.
Atmosphere: 1
Food: 1
Service: 2
Very slow service, worst Starbucks I’ve been to in a while. If you ask for a splash of anything they charge $5 because they don’t know how to put it in the computer. Anytime you order anything that’s not a normal drink they have to find their manager and talk for 5 minutes to figure it out. All normal workers are unable to make simple decisions on their own. Training needs to be done.
Employees dragging their feet
The coffee tasted like nothing, it was terrible. When I went to order, all the workers left the bar, and I had to wait 10 minutes for them to return. Terrible visit, the worst Starbucks with the worst workers. I was a frequent customer, and I don't like going there anymore since they replaced the old workers.
Went to get a frappe on monday and my barista Damaris was so sweet and accommodating to my order, she made my drink perfectly ! Will be coming back again !
Restaurantji Recommends
We always visit this location but today was a very nice visit we enjoyed the service our drinks and the atmosphere
Nice place to grab a drink and a snack while you shop. Damaris was super nice and made sure everything was perfect.
Atmosphere: 4
Food: 4
Service: 5
Place always seems to have a line - employees are often scrambling alone and mobile orders are given priority over people patiently waiting in line. Seems like in-person clients should be given priority/mobile orders paused if one employee is going to take a break and leaving only one barista manning the cashier and the drinks. I’ve seen many a client just leave after waiting an interminable amount of time or myself choosing not to order as I’m deterred by the long lines.
Atmosphere: 4
Food: 4
Service: 4
Only one person working, taking order and making the coffee and food. Even though her service was 5 stars I don’t think is the greatest decision to have only one employee doing everything.
Atmosphere: 1
Food: 5
Service: 5
Always busy at mall. But they get the job done.
Atmosphere: 5
Food: 5
Service: 5
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