Starbucks
12000 Biscayne Blvd, Miami
(305) 893-7941
Recent Reviews
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They didn't give me what I asked for, they gave me a croissant instead of something sweet
Atmosphere: 1
Food: 1
Service: 1
Very chill place to just hang out, grab a coffee, get some work dome. Love it both I doors and outdoors here.
Flat white is the best in this area
Atmosphere: 5
Food: 5
Service: 5
My girlfriend went in for a white hot chocolate and they gave her a plain cup of steamed milk
Atmosphere: 1
Food: 1
Service: 1
I live 5 mins by the Sky lake location but would prefer to drive down 15 mins to this location instead. Hands down my favorite location. Some customers can be rude for no reason cause they having a bad day. Like be patient! these people are doing all the can. Never have an issue even if my drink was made wrong they always willing to remake it even when I say just add a lil this or that in my current cup they still would make me a new one. Great team!
This Starbucks location needs an award. The baristas make everything taste super good and they are super friendly.
Food: 5
Service: 5
Do not order from here, found a bug in my drink after I already drank it and they only offered me a $25 credit. Disgusting. Will be reporting to health department
Food: 1
This location definitely needs a thorough customer service training. The customer service here is horrible. I came through the drive through 7/14/2025 at 1:26pm, stated my order and wasn't even asked for my name. When I pulled up to the pick up window, i was handed my cup of coffee without a name or customized message written. It definetly lacked the personal touch of the Starbuck's experience. I asked the drive thru Barista were they not writing on cups anymore? She nonchalantly said yes, but said they must have forgot. You can tell the workers don't care to add a little sparkle to the experience. I get it, but the rudeness is ridiculous here. I've been to plenty of Starbucks and I've always had baristas write on the cup and offer the Starbucks experience with pride.. not here i guess.
Atmosphere: 1
Food: 2
Service: 1
Such a nice place! Employees. Tania were sooo nice and kind explaining everything to my mom that doesn’t speak English :)
Atmosphere: 5
Food: 5
Service: 5
I’ve gone to this Starbucks plenty of times. I am very friendly and the other baristas are very friendly except for the barista Erin. Every interaction with her is cold and unwelcoming. There was an issue where she refused to give us a refill for our drink even though policy says otherwise and multiple managers IN THAT LOCATION said it’s in their policy. I’m not sure why she was refusing to serve us…The manager had to make our drink instead. I’ve gone to Starbucks for YEARS and have never had an experience like this.
I’ve advised my coworkers nearby to not spend a dime here for unwelcoming services. I wouldn’t want to start my morning with Erin as my barista.
Atmosphere: 5
Food: 5
Service: 1
Restaurantji Recommends
Needs to be cleaner! There are flies in the food and floors are very dirty. The staff is not the friendliest
Atmosphere: 3
Food: 2
Service: 1
When I went there to pick up my order which was a sandwich and an avocado spread. the lady that made my order I asked her if the avocado spread was inside and she said yes… when I went back to my office and checked the order I realized that she put a cheese spread instead of an avocado spread.
So I went back like 5 minutes later and asked her: “why you told me that you put an avocado spread but it was a cheese spread instead? (which I’m allergic) she didn’t say anything and she went to look for my avocado spread. The she said “we don’t have avocado spread” wait what??
For workers like her you lose costumers.
Go inside. That’s where the magic happens. Your order gets that extra bit of care, made just right. I stopped in for a breakfast sandwich and a latte (with 7 pumps of chai, because obviously), and everything was on point. Bonus? There’s outdoor seating, which is clutch if you’re like me and want to catch a breeze while getting work done on your laptop. The vibes were chill, the service was very accommodating, and hey... you might even run into an old friend if you’re lucky. That’s North Miami for you. Great spot for a solo work session, a casual catch-up, or just a quality latte done right. I even brought my little fur baby, and yes... they hooked us up with a pup cup. Little things like that make the day feel extra welcoming.
The music is too loud
not very accommodated to study
Atmosphere: 3
Food: 4
Service: 4
Poor service and watering down drink!!
Atmosphere: 1
Food: 1
Service: 1
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