I have been visiting this location for quite sometime, but they have a new manager who should not be working anywhere that requires dealing with guests, he is abrasive doesn’t talk to you or replies and has a face like he wishes he was anywhere else but there. Honestly if you don’t like the job or have passion find another job, I’ve witnessed him ignore him guests or just be rude to his own employees. Everyone here has been very nice before and have always been very efficient with the large volume of orders that they get. No idea who hired this supervisor named Matt.
Angel Enrique Martínez Moreno
I will never drink coffee in this store again, they are scammers, they sell medium full coffee for less than half. I complained to the barista and he told me that the coffee is mixed with the foam. It is an insult to human intelligence.
Atmosphere: 1
Food: 1
Service: 1
DVC
20 min to a double shot and a brown sugar shaken. Two workers and only two ppl ahead of me in line before my order, but $15 an hour minimum wage ? ?, nice try.
Atmosphere: 1
Food: 3
Service: 1
Black prince V.
Worst place ever! Bad service, Coffee awful and the service poor, take too long for each order and nasty costumer
Atmosphere: 1
Food: 1
Service: 1
Celica Quijano
(Translated by Google) just .. delicious(Original)Simplemete.. delicioso
Atmosphere: 5
Food: 5
Service: 5
Rocio Ramirez
Only reviewing because of Tenisha’s excellent service, she was so kind and I even went for her recommendation (iced brown sugar shaken espresso with a pump of white mocha, delicious). Would come back just for her!
Karim Sheikh
By all aspects it’s a Starbucks and my drink was good. The staff varied but were acceptable. What I did not like was that I was told this location does not accept the app scan feature. Although while I say there I kept seeing people scan something with their phones. Upon asking I did not get a clear reply. I was told you could use it for some things but not others and not for payment scan…. Very offsetting.
Carolina N.
best coffee ever ! always super nice and sweet, always clean, never fails to make my drink right too!! i love going there
Christopher U.
Starbucks inside Macy's does not participate in Starbucks Rewards despite having a large sign in their window advertising Starbucks Rewards and having another sign inside the store advertising Starbucks Rewards. Avoid this location as this apparently is not a full service Starbucks since they don't serve rewards. Will complain to Starbucks corporate offices too.
Convenient Starbucks location near to Macy’
Atmosphere: 5
Food: 5
Service: 5
I have been visiting this location for quite sometime, but they have a new manager who should not be working anywhere that requires dealing with guests, he is abrasive doesn’t talk to you or replies and has a face like he wishes he was anywhere else but there. Honestly if you don’t like the job or have passion find another job, I’ve witnessed him ignore him guests or just be rude to his own employees. Everyone here has been very nice before and have always been very efficient with the large volume of orders that they get. No idea who hired this supervisor named Matt.
I will never drink coffee in this store again, they are scammers, they sell medium full coffee for less than half. I complained to the barista and he told me that the coffee is mixed with the foam. It is an insult to human intelligence.
Atmosphere: 1
Food: 1
Service: 1
20 min to a double shot and a brown sugar shaken. Two workers and only two ppl ahead of me in line before my order, but $15 an hour minimum wage ? ?, nice try.
Atmosphere: 1
Food: 3
Service: 1
Worst place ever! Bad service, Coffee awful and the service poor, take too long for each order and nasty costumer
Atmosphere: 1
Food: 1
Service: 1
(Translated by Google) just .. delicious(Original)Simplemete.. delicioso
Atmosphere: 5
Food: 5
Service: 5
Only reviewing because of Tenisha’s excellent service, she was so kind and I even went for her recommendation (iced brown sugar shaken espresso with a pump of white mocha, delicious). Would come back just for her!
By all aspects it’s a Starbucks and my drink was good. The staff varied but were acceptable. What I did not like was that I was told this location does not accept the app scan feature. Although while I say there I kept seeing people scan something with their phones. Upon asking I did not get a clear reply. I was told you could use it for some things but not others and not for payment scan…. Very offsetting.
best coffee ever ! always super nice and sweet, always clean, never fails to make my drink right too!! i love going there
Starbucks inside Macy's does not participate in Starbucks Rewards despite having a large sign in their window advertising Starbucks Rewards and having another sign inside the store advertising Starbucks Rewards. Avoid this location as this apparently is not a full service Starbucks since they don't serve rewards. Will complain to Starbucks corporate offices too.
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There’s a ton of mold on the sandwiches on display!!! ?
Amazing customer service and great quality