Worst customer service experience ever. You must try a harder hiring process because some of your employees seem like they are forced to serve coffee.
Esteban Espitia
The service is the worse I’ve ever had. Mikayla was the girl that got our order and she definitely hates working there. Her attitude was horrible.
Atmosphere: 1
Service: 1
Diego Henao
Worst service ever. Service from Mikayla was absolutely terrible. I don’t know if she doesn’t like her job or doesn’t like to work at the front desk or whatever but her attitude was horrible. It was almost a self-service.
Atmosphere: 1
Food: 1
Service: 1
A Porat
Convenient Starbucks location inside Publix. It’s great that you can pay using the Publix app—super convenient!
Atmosphere: 5
Food: 5
Service: 5
Latasha
There were three workers one was taking an order of two children that were clearly undecided what they wanted nobody seem to look like they wanted to offer me any service so and then I asked If you could just take my order while these kids Still decide what they wanted because she was going into detail on every coffee that they had unreal so then when I was helped, her name was Markesha had an attitude I figured she was gonna give me an attitude the way she looked at me push my coffee very rude very ghetto with that attitude you would be slinging coffee for the rest of your life, do better Markesha!
Atmosphere: 1
Food: 1
Service: 1
Chelle
Ms. Starr at the Publix Starbucks is a gem- her smile will definitely light up your day as much as the coffee. Such great service- she asked to be sure our drinks were how we liked and when she saw us standing around (waiting for the passport office to open) she made the effort to show us where the seating is-Appreciate her helping start the morning right!
Food: 5
Service: 5
Yubran Roberto
Good atmosphere
Atmosphere: 5
Food: 5
Service: 5
Christian Schubert
The ambience is great. Unfortunately the staff seems very demotivated. We also found it very difficult to understand one lady. The order was successful, but unfortunately we ended up receiving something different.
Atmosphere: 5
Service: 3
Roseline Augustine
Well at the Publix right now usually I like it hot and cold but I'm always good for a cup of water tap water so by the time I drink coffee everyday it will always be the Starbucks in the one in the Publix on Biscayne is the best to keep me up on my water drinking and I can drink all the coffee right now even if you can experience it Starbucks
Atmosphere: 5
Food: 5
Service: 5
Cyndy Castro
MY STARBUCKS! I live right across from this Starbucks so I’ve been coming here for years now and they always greet me and have my preferred drink ready they are so wholesome so kind!! Really sets the mood for my
Worst customer service experience ever. You must try a harder hiring process because some of your employees seem like they are forced to serve coffee.
The service is the worse I’ve ever had. Mikayla was the girl that got our order and she definitely hates working there. Her attitude was horrible.
Atmosphere: 1
Service: 1
Worst service ever. Service from Mikayla was absolutely terrible. I don’t know if she doesn’t like her job or doesn’t like to work at the front desk or whatever but her attitude was horrible. It was almost a self-service.
Atmosphere: 1
Food: 1
Service: 1
Convenient Starbucks location inside Publix. It’s great that you can pay using the Publix app—super convenient!
Atmosphere: 5
Food: 5
Service: 5
There were three workers one was taking an order of two children that were clearly undecided what they wanted nobody seem to look like they wanted to offer me any service so and then I asked If you could just take my order while these kids Still decide what they wanted because she was going into detail on every coffee that they had unreal so then when I was helped, her name was Markesha had an attitude I figured she was gonna give me an attitude the way she looked at me push my coffee very rude very ghetto with that attitude you would be slinging coffee for the rest of your life, do better Markesha!
Atmosphere: 1
Food: 1
Service: 1
Ms. Starr at the Publix Starbucks is a gem- her smile will definitely light up your day as much as the coffee. Such great service- she asked to be sure our drinks were how we liked and when she saw us standing around (waiting for the passport office to open) she made the effort to show us where the seating is-Appreciate her helping start the morning right!
Food: 5
Service: 5
Good atmosphere
Atmosphere: 5
Food: 5
Service: 5
The ambience is great. Unfortunately the staff seems very demotivated. We also found it very difficult to understand one lady. The order was successful, but unfortunately we ended up receiving something different.
Atmosphere: 5
Service: 3
Well at the Publix right now usually I like it hot and cold but I'm always good for a cup of water tap water so by the time I drink coffee everyday it will always be the Starbucks in the one in the Publix on Biscayne is the best to keep me up on my water drinking and I can drink all the coffee right now even if you can experience it Starbucks
Atmosphere: 5
Food: 5
Service: 5
MY STARBUCKS! I live right across from this Starbucks so I’ve been coming here for years now and they always greet me and have my preferred drink ready they are so wholesome so kind!! Really sets the mood for my
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Very disappointed with this Starbucks.
Atmosphere: 1
Food: 1
Service: 1
Racist pace
Great ?? ?? ??
You find it where you need it ?
A classic in coffee. This place is very nice.
Atmosphere: 4
Food: 5
Service: 4
Horrible service
Atmosphere: 1
Food: 2
Service: 1
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