Subway

I was treated very disrespectfully by the staff. I have never had an issue customizing anything from there due to my dietary restrictions but today the gentleman that helped mr was very rude and i chose to not even buy due to this service and the many on duty was no help either . I am a store manager for Louis Vuitton and the service here is unacceptable

Atmosphere: 1

Food: 3

Service: 1

Not friendly not thecall

Atmosphere: 2

Food: 3

Service: 3

I placed a delivery order from this restaurant, and absolutely every single item received was incorrect. They made both sandwiches on the wrong bread, missed ingredients in the sandwiches, gave us the wrong cookies, and forgot the drink altogether.

Food: 1

Just find another Subway ….. even the cookie was bad. Smh

Atmosphere: 1

Food: 1

Service: 2

from all the subways that I visit this one is the most convenient efficient one located in the hearth of midtown every time ive gone I always see the same lady she Very fast doing sandwiches I’m impressed for she’s always working alone i not sure what’s her name but she’s an older lady me and my wife always get Italian BMT and she prepares it just like we like it. She’s an outstanding employee and should be recognized for her job.I always tip her for her hard work ive seen her go down lines of ppl in speed time .

Atmosphere: 5

Food: 5

Service: 5

I had a great experience at this Subway! The restaurant was clean, and the staff was friendly and quick with my order. My sandwich was made exactly how I wanted with fresh ingredients, warm bread, and great portion sizes. I really appreciated how Cecilia took the time to make sure everything was right. Cecilia was friendly, patient, and really paid attention to detail while making my sandwich. It’s rare to see someone take the time to make sure everything looks perfect and tastes great, but she did. Her positive attitude made the visit so much better, excellent customer service all around!

Atmosphere: 5

Food: 5

Service: 5

Appreciate David, Annette, and Asira for the effort put into the story and customers!

Atmosphere: 5

Food: 5

Service: 5

Annette does such a good job when im here.

Atmosphere: 5

Food: 5

Service: 5

This place closes at 11 pm on Saturday, I came at 10:45 pm and the worker said they were closed. This is unacceptable. I work at a restaurant and there is no way we can close before business hours are over. Best way to lose customers, I will never come here again.

Service: 1

Love the attention that has been given to me from this place and the food was amazing! Appreciated the lady with blonde/brown hair who maintained and cleaned up the lobby before we sat

Atmosphere: 5

Food: 5

Service: 5

don’t usually leave reviews, but this Subway location deserves recognition—especially Cecilia, who understands service on a different level.

From the moment I walked in, everything was clean, organized, and calmly efficient. Cecilia greeted me with genuine professionalism, remembered my usual order, and offered thoughtful suggestions without ever overwhelming the experience.

My sandwich was made with exact care: fresh vegetables, evenly layered meats, and sauces added with balance—not rushed, not sloppy. This is mastery of timing and execution, a true display of control and attention to detail.

What impressed me most is that Cecilia didn’t just make a sandwich—she created an experience. She understands how to win customers not with loud words, but with respect, efficiency, and subtle excellence.

In a world full of rushed service and half-hearted efforts, this Subway—and especially Cecilia—proves that real power is in consistency, care, and making people feel valued.

Highly recommend this location.
Thank you, Cecilia, for setting the standard.

Atmosphere: 5

Food: 5

Service: 5

I went in and received excellent service from a nice young lady. I’ve been coming here for years and never received that treatment before. Thank you C

Atmosphere: 5

Food: 5

Service: 5

This place is a mess and the service is poor. Go elsewhere. Also, why is there some woman yelling in Spanish in the back when I'm trying to eat?

Atmosphere: 1

Food: 1

Service: 1

Put in an order here and waited probably like 45-60ish minutes until it was canceled with no reasoning or warning.

Atmosphere: 1

Food: 1

Service: 1

Food ok but service is terrible. Unfriendly, unprofessionnal. Work or leave please !

Atmosphere: 1

Food: 5

Service: 1