Waiting like 20 min, beside only 2 people in front of me
Alex Robben
So love subway , but this one is the worst , such a shame.
Atmosphere: 1
Food: 1
Service: 1
Jennifer Quintana
The customer service in this location is absolute trash and downright disrespectful. The employees stand around talking instead of helping the customers (even when they have a line). They give you attitude just because they have to work. Several times I’ve gone in for a pickup order and they’ve LIED to my face telling me it’s not ready when it’s very visibly right behind them waiting on the counter with my name on it and everything. I ordered online for pickup and they gave me the items in a regular bag (which is hard to carry all the way to my job) and when I asked the worker if they could give me the other bag with handles, she says they don’t have any (which again A CLEAR LIE) since I could see the bags right by the counter and several other pickup orders were given in those bags. I had to explain to the cashier how to do her job because she did not know how to scan the subway app for points and she proceeds to give me attitude for it. They’re always rolling their eyes at people and acting annoyed when a customer doesn’t speak Spanish. I myself happen to know Spanish and have heard them trash talk other customers for not understanding them. Fire these horrible people who clearly don’t want to work there and give the opportunity to others who will at the very least, TRY to be nice instead of being rude and disrespectful. This is not the first time I’ve had a bad experience at this location and it’s a shame because it’s the nearest one to my college.
Atmosphere: 1
Food: 4
Service: 1
Jake H
No olives?! The first subway I’ve ever been to which doesn’t have olives 🥺
Alberto Sigarroa
Manager onsite is extremely rude.
Atmosphere: 2
Food: 4
Service: 1
Dusten Jim Celestin
the manager in this place was really disrespectful
Atmosphere: 1
Recommended dishes: Raspberry Cheesecake Cookie
Natalie Adams
UNPROFESSIONAL. I AM SORRY BUT I WORKED IN SUBWAY WHEN I WAS IN COLLEGE SO I KNOW HOW IT IS. WHAT I HAVE WITNESSED HERE MAKES ME SICK TO MY STOMACH. IF YOU HATE YOUR JOB JUST QUIT. CASHIER STANDING AROUND CHEWING HER CHIPS WHILE ATTENDING TO ME. SHE WASNT RUDE TO ME BUT SOMEONE ELSE ASKING A QUESTION THE CASHIER WAS EXTREMELY RUDE MIND YOU THIS WAS AN OLDER PERSON WHO DIDNT HEAR HER. MADE HER FEEL RIDICULOUS. SO IF MANAGEMENT CARES AT ALL ABOUT THEIR BUSINESS WATCH/TRAIN/COACH YOUR TEAM TO BE BETTER. TODAY AT 1:55PM. BLACK HAIR.
jassir argueta
Great subway ! They just need more employees
Atmosphere: 5
Food: 5
Service: 5
Mathieu Jacob
Customer service was very bad.
Atmosphere: 2
Food: 4
Service: 1
De S
Sammie has the best customer service. Always greets us with his sweet smile. Please give him a raise!! 🙏🏾🫶🏾
The food was fine, but they charged me for the wrong sandwich, even after I clarified I wanted a different one.
Atmosphere: 2
Food: 4
Service: 1
William Tony Chapman
Haven't been since remodeling. Nice upgrade.
Atmosphere: 5
Food: 5
Service: 5
Nurlan Sadibekov
People don’t speak English, tried to order sandwich online with promocode, i ordered just one, needed two. When i asked them how can i cancel order so i can reorder, they did nothing. Manager wasnt there, asked can i speak to someone who can help to reorder, they just turned back and left.
Atmosphere: 1
Food: 1
Service: 1
Elvis Rodriguez
Very good attention
Atmosphere: 5
Food: 5
Service: 5
Mauro Davalos D
Door signs and google information shows they close at 10pm but the guy or guys that work here always close 1h early! It’s always the same insane problem!!! They do whatever the hell they want. Hope their manager or owner see this and solve it!
Waiting like 20 min, beside only 2 people in front of me
So love subway , but this one is the worst , such a shame.
Atmosphere: 1
Food: 1
Service: 1
The customer service in this location is absolute trash and downright disrespectful. The employees stand around talking instead of helping the customers (even when they have a line). They give you attitude just because they have to work. Several times I’ve gone in for a pickup order and they’ve LIED to my face telling me it’s not ready when it’s very visibly right behind them waiting on the counter with my name on it and everything. I ordered online for pickup and they gave me the items in a regular bag (which is hard to carry all the way to my job) and when I asked the worker if they could give me the other bag with handles, she says they don’t have any (which again A CLEAR LIE) since I could see the bags right by the counter and several other pickup orders were given in those bags. I had to explain to the cashier how to do her job because she did not know how to scan the subway app for points and she proceeds to give me attitude for it. They’re always rolling their eyes at people and acting annoyed when a customer doesn’t speak Spanish. I myself happen to know Spanish and have heard them trash talk other customers for not understanding them. Fire these horrible people who clearly don’t want to work there and give the opportunity to others who will at the very least, TRY to be nice instead of being rude and disrespectful. This is not the first time I’ve had a bad experience at this location and it’s a shame because it’s the nearest one to my college.
Atmosphere: 1
Food: 4
Service: 1
No olives?! The first subway I’ve ever been to which doesn’t have olives 🥺
Manager onsite is extremely rude.
Atmosphere: 2
Food: 4
Service: 1
the manager in this place was really disrespectful
Atmosphere: 1
Recommended dishes: Raspberry Cheesecake Cookie
UNPROFESSIONAL. I AM SORRY BUT I WORKED IN SUBWAY WHEN I WAS IN COLLEGE SO I KNOW HOW IT IS. WHAT I HAVE WITNESSED HERE MAKES ME SICK TO MY STOMACH. IF YOU HATE YOUR JOB JUST QUIT. CASHIER STANDING AROUND CHEWING HER CHIPS WHILE ATTENDING TO ME. SHE WASNT RUDE TO ME BUT SOMEONE ELSE ASKING A QUESTION THE CASHIER WAS EXTREMELY RUDE MIND YOU THIS WAS AN OLDER PERSON WHO DIDNT HEAR HER. MADE HER FEEL RIDICULOUS. SO IF MANAGEMENT CARES AT ALL ABOUT THEIR BUSINESS WATCH/TRAIN/COACH YOUR TEAM TO BE BETTER. TODAY AT 1:55PM. BLACK HAIR.
Great subway !
They just need more employees
Atmosphere: 5
Food: 5
Service: 5
Customer service was very bad.
Atmosphere: 2
Food: 4
Service: 1
Sammie has the best customer service. Always greets us with his sweet smile. Please give him a raise!! 🙏🏾🫶🏾
Service: 5
Restaurantji Recommends
The food was fine, but they charged me for the wrong sandwich, even after I clarified I wanted a different one.
Atmosphere: 2
Food: 4
Service: 1
Haven't been since remodeling. Nice upgrade.
Atmosphere: 5
Food: 5
Service: 5
People don’t speak English,
tried to order sandwich online with promocode,
i ordered just one, needed two.
When i asked them how can i cancel order so i can reorder, they did nothing.
Manager wasnt there, asked can i speak to someone who can help to reorder, they just turned back and left.
Atmosphere: 1
Food: 1
Service: 1
Very good attention
Atmosphere: 5
Food: 5
Service: 5
Door signs and google information shows they close at 10pm but the guy or guys that work here always close 1h early! It’s always the same insane problem!!! They do whatever the hell they want. Hope their manager or owner see this and solve it!
Atmosphere: 1
Food: 1
Service: 1
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