If management or anyone in charge, PLEASE MAKE THE ORDERS HOW WE ORDER IT ONLINE! they took no care in my sandwiches, they were sloppy and not what we ordered at all. They said they had no roast beef so instead added turkey (which wasn't much at all)... Too much sauce which caused it to be soggy and neither sandwich was toasted! Please do better, as if we were standing in front of you watching. Today is 10/5/24
Atmosphere: 2
Food: 2
Service: 2
Pilar Reyes
Ordered a sandwich and was unable to pay therefore, unable to leave with it due to the connection being down with the card machine. I had no cash on me. Very disappointing.
Hembert Sicre
Today, August 11, 10:30am, I put the time and date because I couldn't see that person's name, but working with the public requires training, education, and cleaning things that that employee lacks. When handling food, employees must have nose and mouth protection or at least not be talking like chatterboxes on the phone. For my part, I will not buy at that place again.
Atmosphere: 2
Food: 3
Service: 1
Mike Colemen
Today is May 29th 2024 it is 5:15 and I put the date and the time because I did not even get the name of that staff and I'm hoping the owner sees this, I owned public businesses before and I'm a people person but this thing they have working in there, tall white big girl should not be dealing with public extremely rude extremely unprofessional had a grudge like there ain't no tomorrow charge me a rap at full price and then serve me half of the meat and I told her I'd buy this daily and she said she doesn't care it is what it is,, lm a customer a daily customer at the same subway and this is my first time seeing her, I guess the owner made a mistake in putting in this stuff , I would never come again. One thing is you could explain to the customer the situation but not fight with the customer like you own all Subways companies and I'm sure of what I'm saying because I have this 45 combo daily at every single Subway and I'm only having this issue with her
Service: 1
Victor Gaines
Very polite
Atmosphere: 4
Food: 5
Service: 4
Godshustla
Sometimes when you come in here its on a select black people are treated poorly and others are treated with respect not Emily or the manager but some of them like the other spanish lady not Emily will ignore your request for cookies. LOL. its best to come here in the evening.
Dietary restrictions: nada
Kid-friendliness: nada
Atmosphere: 4
Food: 5
Service: 3
Ryan Powers
Best staff
Atmosphere: 5
Food: 5
Service: 5
thespecialone
Sometimes when you come in here its on a select black people are treated poorly and others are treated with respect not Emily or the manager but some of them like the other spanish lady not Emily will ignore your request for cookies. LOL. its best to come here in the evening.
I had very bad service and they treated me very badly with my teenage children. We were in line waiting and we didn't see many customers. Looking at the delay, first of all they are on their cell phones. A couple arrived and a woman who was there said with irony that they go well and then he said whoever wants to wait should wait and whoever doesn't should leave. I don't think it's the right attitude as I told them and it made me angry saying only things that a client should not be treated like that.I asked to speak to a man yesterday but there was no one, the truth is that it is not fair that we are lying like this.If she had a bad day, it is not for her to take it with a bad character to people who only want to be cared for well I hope the owner or manager read it.
Walked in no one came to the front. 5 mins later someone came in, didn't wash his hands and started to fix 2 pizzas. Lady was in the back on the phone. He tells her someone is in the front she comes out looking at me no hello no how may I help you. I ask for Italian herb and cheese bread she say no we'll have tomorrow. I asked for soup she said no tomorrow. The guy then walks from behind the register puts the pizza in his trunk and go take the garbage to McDonald's.. so basically he was not on the clock at subway he was working at McDonald's. I will never come back here
Atmosphere: 1
Service: 1
Michael All Nite White
I guess I was invisible after I placed my order because a Spanish woman came in after myself and she was taken care of in front of me. I thought it was first come first serve,but being that I'm black I guess that I'm being ignored on purpose.
Atmosphere: 1
Food: 1
Service: 1
Katey J
Today I experienced a volatile display of what was supposed to be mere customer service. I have never experienced such atrocious behavior in any service based industry, as if the lack of proper sanitation and food prep at this location doesn't already make you churn. I went in to purchase a single cookie and bag of chips, I placed the money in the employees(EMELY) hand and in turn she flopped the change on the counter as I was holding my hand out to receive my change back. When i brought it to her attention that I would like the change placed back in my hand as I did her respectfully, she immediately rolled her eyes, and flung her hand in my face and walked away from the counter. The real issue in all this is when asked to speak to the Manager the employees stated there was no Manager available after waiting around she (YANORA) finally came from out of the kitchen and said to me "WHAT DOES IT MATTER?!!". Clearly both managers and employees have a lack of ethos and are poorly trained and uninformed on exceptional customer service. After speaking with the manager she displayed how emotionally impulsive and aggressive she can be when met with heightened customer service issues. There is also a language barrier that needs to be addressed at this location, having a predominantly Hispanic team in a neighborhood that primarily speaks English only is a problem. This location needs a tremendous amount of supervision in understanding the proper ways to interact with customers as well as sanitation. ZERO STARS !!!!
Atmosphere: 1
Food: 1
Service: 1
Ashley Jordan
The manager never wear gloves she allow her workers to be rude they have big roaches spoiled meat like the manager private area it smells and they are very racist she gives free subs to her family and friends she takes cookies home in her pockets I know cause I use to work here they drink alcohol on the job they just a
Great customer service
If management or anyone in charge, PLEASE MAKE THE ORDERS HOW WE ORDER IT ONLINE! they took no care in my sandwiches, they were sloppy and not what we ordered at all. They said they had no roast beef so instead added turkey (which wasn't much at all)... Too much sauce which caused it to be soggy and neither sandwich was toasted! Please do better, as if we were standing in front of you watching. Today is 10/5/24
Atmosphere: 2
Food: 2
Service: 2
Ordered a sandwich and was unable to pay therefore, unable to leave with it due to the connection being down with the card machine. I had no cash on me. Very disappointing.
Today, August 11, 10:30am, I put the time and date because I couldn't see that person's name, but working with the public requires training, education, and cleaning things that that employee lacks. When handling food, employees must have nose and mouth protection or at least not be talking like chatterboxes on the phone. For my part, I will not buy at that place again.
Atmosphere: 2
Food: 3
Service: 1
Today is May 29th 2024 it is 5:15 and I put the date and the time because I did not even get the name of that staff and I'm hoping the owner sees this, I owned public businesses before and I'm a people person but this thing they have working in there, tall white big girl should not be dealing with public extremely rude extremely unprofessional had a grudge like there ain't no tomorrow charge me a rap at full price and then serve me half of the meat and I told her I'd buy this daily and she said she doesn't care it is what it is,, lm a customer a daily customer at the same subway and this is my first time seeing her, I guess the owner made a mistake in putting in this stuff , I would never come again. One thing is you could explain to the customer the situation but not fight with the customer like you own all Subways companies and I'm sure of what I'm saying because I have this 45 combo daily at every single Subway and I'm only having this issue with her
Service: 1
Very polite
Atmosphere: 4
Food: 5
Service: 4
Sometimes when you come in here its on a select black people are treated poorly and others are treated with respect not Emily or the manager but some of them like the other spanish lady not Emily will ignore your request for cookies. LOL. its best to come here in the evening.
Dietary restrictions: nada
Kid-friendliness: nada
Atmosphere: 4
Food: 5
Service: 3
Best staff
Atmosphere: 5
Food: 5
Service: 5
Sometimes when you come in here its on a select black people are treated poorly and others are treated with respect not Emily or the manager but some of them like the other spanish lady not Emily will ignore your request for cookies. LOL. its best to come here in the evening.
Dietary restrictions: nada
Kid-friendliness: nada
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Subway Footlong Cookie, Steak Egg & Cheese Wrap
I had very bad service and they treated me very badly with my teenage children. We were in line waiting and we didn't see many customers. Looking at the delay, first of all they are on their cell phones. A couple arrived and a woman who was there said with irony that they go well and then he said whoever wants to wait should wait and whoever doesn't should leave. I don't think it's the right attitude as I told them and it made me angry saying only things that a client should not be treated like that.I asked to speak to a man yesterday but there was no one, the truth is that it is not fair that we are lying like this.If she had a bad day, it is not for her to take it with a bad character to people who only want to be cared for well I hope the owner or manager read it.
Atmosphere: 1
Service: 1
Restaurantji Recommends
Walked in no one came to the front. 5 mins later someone came in, didn't wash his hands and started to fix 2 pizzas. Lady was in the back on the phone. He tells her someone is in the front she comes out looking at me no hello no how may I help you. I ask for Italian herb and cheese bread she say no we'll have tomorrow. I asked for soup she said no tomorrow. The guy then walks from behind the register puts the pizza in his trunk and go take the garbage to McDonald's.. so basically he was not on the clock at subway he was working at McDonald's. I will never come back here
Atmosphere: 1
Service: 1
I guess I was invisible after I placed my order because a Spanish woman came in after myself and she was taken care of in front of me. I thought it was first come first serve,but being that I'm black I guess that I'm being ignored on purpose.
Atmosphere: 1
Food: 1
Service: 1
Today I experienced a volatile display of what was supposed to be mere customer service. I have never experienced such atrocious behavior in any service based industry, as if the lack of proper sanitation and food prep at this location doesn't already make you churn. I went in to purchase a single cookie and bag of chips, I placed the money in the employees(EMELY) hand and in turn she flopped the change on the counter as I was holding my hand out to receive my change back. When i brought it to her attention that I would like the change placed back in my hand as I did her respectfully, she immediately rolled her eyes, and flung her hand in my face and walked away from the counter. The real issue in all this is when asked to speak to the Manager the employees stated there was no Manager available after waiting around she (YANORA) finally came from out of the kitchen and said to me "WHAT DOES IT MATTER?!!". Clearly both managers and employees have a lack of ethos and are poorly trained and uninformed on exceptional customer service. After speaking with the manager she displayed how emotionally impulsive and aggressive she can be when met with heightened customer service issues. There is also a language barrier that needs to be addressed at this location, having a predominantly Hispanic team in a neighborhood that primarily speaks English only is a problem. This location needs a tremendous amount of supervision in understanding the proper ways to interact with customers as well as sanitation. ZERO STARS !!!!
Atmosphere: 1
Food: 1
Service: 1
The manager never wear gloves she allow her workers to be rude they have big roaches spoiled meat like the manager private area it smells and they are very racist she gives free subs to her family and friends she takes cookies home in her pockets I know cause I use to work here they drink alcohol on the job they just a
Atmosphere: 1
Food: 1
Service: 1
I love
Atmosphere: 5
Food: 5
Service: 5
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