Rude staff. Barely made eye contact. Talked to each other, not the patrons.
Atmosphere: 2
Food: 3
Service: 1
J White
Any place open at midnight after starving on a long flight is a blessing. Very tasty and the wait was only about 5 mins. Yummy yummy
Atmosphere: 5
Food: 5
Service: 5
Zoy Zoy
They need to hire better people. Always ask for fresh bread. They don't pay attention to the Quality control
Atmosphere: 1
Larry Jay
I would give zero stars if I could. Lady slipped over me to take persons order who entered from the wrong side. If not looking for a healthier option, I would’ve went someplace else. Btw…..they are way over priced. Spent 30 plus dollars on two six inch combos.
Atmosphere: 1
Food: 2
Service: 1
Luis Flores
Good service 👏🏻
Atmosphere: 5
Food: 5
Service: 5
Otto C
As all previous posters mentioned: beyond slow. There were 7 people ahead of me 32 minute wait. 10am not even any prime meal time. They're not understaffed, they chit chat with other workers. They rolled their eyes when I ordered by number. Didn't know how to make it and kept looking up. The beverage person came to refill the sodas. They chatted. Everyone waited. This is not an understaffed issue. I get to the topping person. Also confused on what I ordered looks up at the menu multiple times
My sandwich was cold even after being microwaved. I would not recommend but unfortunately in this area not much choices
Atmosphere: 1
Food: 1
Service: 1
NORGE AC
Awful. The only place open at 12:46 at night. The owner of this site seems to be very stingy. If I could, an extra team would bill double. More than 20 people left the line bored, because the service is in Galapagos turtle mode
Atmosphere: 1
Food: 1
Service: 1
Clifford Reeves
Horrible customer service. My sandwich bread was over toasted so bad, it was like eating a foot long sub on croutons. The staff new it was toasted to long but still made the sandwich without replacing the brick hard bread before I noticed after going through tsa.
Alejandro Pereda
People here are slow and prefer to help and talk to each other rather than help the customer. I was standing in line and the 2 ladies behind the counter at 830 June 5th, skipped right over me to help other airport employees... not only that they were rude.
Service: 1
Pynk Lion
Thanks for being open 24 hours was able to get food after midnight flight. No thank you to waiting 2 hours just to order in a line that wasn't even that long. It extended to the entrance, not long at all. Too much chit chat with the staff and customers. Never clean or wipe the tables down, atleasts provide sanitary towels for the customer to do it themselves. Also there wasn't a full menu and only two bread options, no cookies and no chips. It makes me wonder what this place is like in the day time...
Good place to get chips for $1.60 when everything else is closed, and you are waiting for a plane overnight.
Atmosphere: 3
Food: 3
Service: 4
Jbrian Villamil
The only problem is that it is not 24 hours as it says, they start cleaning and it takes two or more hours and they do not attend to it during that time that they are cleaning, that is, the premises are not 24 hours
Atmosphere: 5
Food: 5
Service: 1
André Motikawa
🇺🇲 I will never step foot on the floor of that place again. On April 16, 2024, I placed an order at this store, around 6:30 pm. A black-haired female attendant who speaks Spanish was very kind to me. In less than an hour, when I returned to buy water, the same attendant yelled at me because I had stepped on the floor that they had just cleaned, probably because they were closing. Result: I will never set foot on the floor of this place or any other Subway in the USA again. I will only go to a Brazilian Subway again, because Brazilians are sweet, they are not bipolar or more worried about the ground than about you. It's a shame such customer service and there is other reports like this bellow.
🇧🇷 I will never step foot on the floor of that place again. On April 16, 2024, I placed an order at this store, around 6:30 pm. A black-haired attendant who speaks Spanish was very kind to me. In less than an hour, when I returned to buy water, the same attendant yelled at me because I had stepped on the floor that they had just cleaned, probably because they were closing. Result: I will never set foot on the floor of this place or any other Subway in the USA again. I will go to Brazil again, because Brazilians are sweet, they are not bipolar or more worried about the ground than about you. It's a shame to have customer service like this and there are other similar reports like this below.
🇪🇸 I will never put a pie in the dirt in that place again. On April 16, 2024, make an order at this store, near 6:30 p.m. An assistant who speaks Spanish was very kind to me. In less than an hour, when I went back to buy water, the person in charge shouted at me because I had stepped on the floor they had just cleaned, probably because it was closing. Result: I will never go back to putting a foot on the floor of this place or anyone else's Metro in EE. UU. I'm going back to Brazil, because Brazilians are sweet, they're not bipolar, they're not more worried about the soil than about you. It's a shame to have a customer service like this and there are other similar reports like this. Search for reviews with the lowest number of stars.
Atmosphere: 1
Food: 1
Service: 1
Daniel Martínez
Very rude from a lady with red hair, terrible customer service and she treats people very badly. I will never eat there again
J Hoyle
Never thought I'd leave a glowing review of a subway sandwiches, but this spot is really good! Very helpful (and quick) staff, super fresh bread, and all the good ingredients, which matters if you've been to one of those subways that doesn't have Swiss or provolone.
Rude staff. Barely made eye contact. Talked to each other, not the patrons.
Atmosphere: 2
Food: 3
Service: 1
Any place open at midnight after starving on a long flight is a blessing. Very tasty and the wait was only about 5 mins. Yummy yummy
Atmosphere: 5
Food: 5
Service: 5
They need to hire better people. Always ask for fresh bread. They don't pay attention to the Quality control
Atmosphere: 1
I would give zero stars if I could. Lady slipped over me to take persons order who entered from the wrong side. If not looking for a healthier option, I would’ve went someplace else. Btw…..they are way over priced. Spent 30 plus dollars on two six inch combos.
Atmosphere: 1
Food: 2
Service: 1
Good service 👏🏻
Atmosphere: 5
Food: 5
Service: 5
As all previous posters mentioned: beyond slow. There were 7 people ahead of me 32 minute wait. 10am not even any prime meal time. They're not understaffed, they chit chat with other workers. They rolled their eyes when I ordered by number. Didn't know how to make it and kept looking up. The beverage person came to refill the sodas. They chatted. Everyone waited. This is not an understaffed issue. I get to the topping person. Also confused on what I ordered looks up at the menu multiple times
My sandwich was cold even after being microwaved. I would not recommend but unfortunately in this area not much choices
Atmosphere: 1
Food: 1
Service: 1
Awful. The only place open at 12:46 at night. The owner of this site seems to be very stingy. If I could, an extra team would bill double. More than 20 people left the line bored, because the service is in Galapagos turtle mode
Atmosphere: 1
Food: 1
Service: 1
Horrible customer service. My sandwich bread was over toasted so bad, it was like eating a foot long sub on croutons. The staff new it was toasted to long but still made the sandwich without replacing the brick hard bread before I noticed after going through tsa.
People here are slow and prefer to help and talk to each other rather than help the customer. I was standing in line and the 2 ladies behind the counter at 830 June 5th, skipped right over me to help other airport employees... not only that they were rude.
Service: 1
Thanks for being open 24 hours was able to get food after midnight flight. No thank you to waiting 2 hours just to order in a line that wasn't even that long. It extended to the entrance, not long at all. Too much chit chat with the staff and customers. Never clean or wipe the tables down, atleasts provide sanitary towels for the customer to do it themselves. Also there wasn't a full menu and only two bread options, no cookies and no chips. It makes me wonder what this place is like in the day time...
Atmosphere: 1
Food: 4
Service: 1
Restaurantji Recommends
Good place to get chips for $1.60 when everything else is closed, and you are waiting for a plane overnight.
Atmosphere: 3
Food: 3
Service: 4
The only problem is that it is not 24 hours as it says, they start cleaning and it takes two or more hours and they do not attend to it during that time that they are cleaning, that is, the premises are not 24 hours
Atmosphere: 5
Food: 5
Service: 1
🇺🇲 I will never step foot on the floor of that place again. On April 16, 2024, I placed an order at this store, around 6:30 pm. A black-haired female attendant who speaks Spanish was very kind to me. In less than an hour, when I returned to buy water, the same attendant yelled at me because I had stepped on the floor that they had just cleaned, probably because they were closing. Result: I will never set foot on the floor of this place or any other Subway in the USA again. I will only go to a Brazilian Subway again, because Brazilians are sweet, they are not bipolar or more worried about the ground than about you. It's a shame such customer service and there is other reports like this bellow.
🇧🇷 I will never step foot on the floor of that place again. On April 16, 2024, I placed an order at this store, around 6:30 pm. A black-haired attendant who speaks Spanish was very kind to me. In less than an hour, when I returned to buy water, the same attendant yelled at me because I had stepped on the floor that they had just cleaned, probably because they were closing. Result: I will never set foot on the floor of this place or any other Subway in the USA again. I will go to Brazil again, because Brazilians are sweet, they are not bipolar or more worried about the ground than about you. It's a shame to have customer service like this and there are other similar reports like this below.
🇪🇸 I will never put a pie in the dirt in that place again. On April 16, 2024, make an order at this store, near 6:30 p.m. An assistant who speaks Spanish was very kind to me. In less than an hour, when I went back to buy water, the person in charge shouted at me because I had stepped on the floor they had just cleaned, probably because it was closing. Result: I will never go back to putting a foot on the floor of this place or anyone else's Metro in EE. UU. I'm going back to Brazil, because Brazilians are sweet, they're not bipolar, they're not more worried about the soil than about you. It's a shame to have a customer service like this and there are other similar reports like this. Search for reviews with the lowest number of stars.
Atmosphere: 1
Food: 1
Service: 1
Very rude from a lady with red hair, terrible customer service and she treats people very badly. I will never eat there again
Never thought I'd leave a glowing review of a subway sandwiches, but this spot is really good! Very helpful (and quick) staff, super fresh bread, and all the good ingredients, which matters if you've been to one of those subways that doesn't have Swiss or provolone.
Atmosphere: 4
Food: 5
Service: 5
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