We had a group of adults coming to eat but was so disgusted by the disrespectful young man behind the counter as 3 of us were ordering that I told the rest of our group to go to Mexican place across from Arts center for happy hour instead. We 3 ordered footlong heros. We were told we could use the restroom and to wait until we got our order. After we were finally served after he literally argued with us about everything, we paid and he told us we could not use the restroom, even though I told him it was an emergency. We spent over $40. We were told we couldn't have extra marinara sauce for my meatball sub. The guy was the rudest server I have ever experienced. He didn't give us the key to bathroom because he wanted a tip after such horrible service. I love Subway, but would never go to this location and would advise anyone that wants to be treated like a human being to go here either. He was so nasty and there was nobody else working there. Normally we go to New York pizza but they were closed last night. We were all dressed exquisitely for the opera and treated like we were trash. He tried to overcharge me as well and had an attitude when I told him my hero was not that expensive as he tried to charge me.
Atmosphere: 1
Food: 1
Service: 1
julian nicolety
Today 04/31/2024, an American center attended me in this place, what a bad way he has with clients, people like that should not work providing services, admin take action on the matter, hire nice people and get that guy out of there
Ailyn Calero
The attention of the clerk is terrible, even though you are a customer, they do not want to let you go to the bathroom and the boy is talking to the boyfriend and without attending to you.
Atmosphere: 2
Food: 1
Service: 1
Teresa Mayle
Not friendly staff. Visited at night. Not helpful. Clean-ish....
Atmosphere: 2
Food: 3
Service: 2
Lautaro Lentini
Update your phone number , the number that you show is from smoke shop
Laura Potrony
THE WORST SUBWAY I HAVE ENCOUNTER IN MIAMI which says a lot being born and raised here. They hardly carried any ingredients and the ones they did have you weren’t allowed to see them because they have them behind a stainless steal partition instead of glass like ALL the subways in the entire world. I asked to see the chicken and reply was “mami is on the menu” , had to walk out when they wouldn’t show me the meats he was going to use.
Atmosphere: 1
Food: 1
Service: 1
Sierra Potts
There were literal bugs in the sandwich! The worker is slow and stand-offish. They force you to buy food to use the restroom so I bought food and the sandwich had a bunch of dead gnats in it! Absolutely horrendous! Do not eat here!
Atmosphere: 1
Food: 1
Service: 1
Pankaj Panjwani
Worst service at this subway.The server is rude and would not attend to you properly. The body language is as if they don't want you to be at store.They would sit inside their rooms and even if you are at counter they will not come out to talk to you.Simply put avoid this subway so that the company changes the staff serving here.
Atmosphere: 4
Food: 3
Service: 1
robert
should have read review before ordering here. roast beef sub comes with barely no beef, bathroom broken, no drinking water, empty restaurant at busy lunch time. will never come back.
Atmosphere: 1
Food: 1
Service: 1
Kendall Hubbell
We ordered online and they didn't have it at all. They didn't have items that were available online.
It’s seems to be a problem with the employees attitudes. It’s not the 1st time I’ve experienced negative attitudes especially from the male associate but it will be the last from this Subway!
Atmosphere: 5
Sonia Velazquez
The male employee here took out order at the register then we proceeded to order. The place was empty when we arrived. He still gave us an attitude.
Atmosphere: 1
Food: 5
Service: 1
Mia Rodriguez
Should be 0 stars but that’s not allowed.Went for sandwiches last night about 7 pm and were greeted to the server and a customer arguing about him overcharging for a replacement ingredient when subway was out of the original ingredient.The server was incredibly rude, didn’t even say hello or acknowledge our presence. He was making whatever he wanted. Added things we didn’t request and simply refused to add pickles!! He made faces, rolled his eyes and barely put any ingredients on the sandwich. Seems like every ingredient we asked to be added was coming directly out of his pocket.Sandwiches were decent in the end but easily the worst service I have received in any restaurant ever.
Service: 1
parinita patil
Pathetic service the person serving there was not even listening to the order he was making what ever he wanted. Felt as if he was being forced to work there. We had to tell him 4 times thats when he stoped packing our sub and added sauces. And then started making faces and rolling eyes.Worst service ever. Plus a huge rat just popped up from behind the counter and ran and hide below the refrigerator. Felt disgusted.Will never visit ever again not because of the rat but because of the servers attitude.Vegetarian options: It is suppose to have veggie patty but tht was also not available. I regret going to that place and would not recommend it to anyone else
We had a group of adults coming to eat but was so disgusted by the disrespectful young man behind the counter as 3 of us were ordering that I told the rest of our group to go to Mexican place across from Arts center for happy hour instead. We 3 ordered footlong heros. We were told we could use the restroom and to wait until we got our order. After we were finally served after he literally argued with us about everything, we paid and he told us we could not use the restroom, even though I told him it was an emergency. We spent over $40. We were told we couldn't have extra marinara sauce for my meatball sub. The guy was the rudest server I have ever experienced. He didn't give us the key to bathroom because he wanted a tip after such horrible service. I love Subway, but would never go to this location and would advise anyone that wants to be treated like a human being to go here either. He was so nasty and there was nobody else working there. Normally we go to New York pizza but they were closed last night. We were all dressed exquisitely for the opera and treated like we were trash. He tried to overcharge me as well and had an attitude when I told him my hero was not that expensive as he tried to charge me.
Atmosphere: 1
Food: 1
Service: 1
Today 04/31/2024, an American center attended me in this place, what a bad way he has with clients, people like that should not work providing services, admin take action on the matter, hire nice people and get that guy out of there
The attention of the clerk is terrible, even though you are a customer, they do not want to let you go to the bathroom and the boy is talking to the boyfriend and without attending to you.
Atmosphere: 2
Food: 1
Service: 1
Not friendly staff. Visited at night. Not helpful. Clean-ish....
Atmosphere: 2
Food: 3
Service: 2
Update your phone number , the number that you show is from smoke shop
THE WORST SUBWAY I HAVE ENCOUNTER IN MIAMI which says a lot being born and raised here. They hardly carried any ingredients and the ones they did have you weren’t allowed to see them because they have them behind a stainless steal partition instead of glass like ALL the subways in the entire world. I asked to see the chicken and reply was “mami is on the menu” , had to walk out when they wouldn’t show me the meats he was going to use.
Atmosphere: 1
Food: 1
Service: 1
There were literal bugs in the sandwich! The worker is slow and stand-offish. They force you to buy food to use the restroom so I bought food and the sandwich had a bunch of dead gnats in it! Absolutely horrendous! Do not eat here!
Atmosphere: 1
Food: 1
Service: 1
Worst service at this subway.The server is rude and would not attend to you properly. The body language is as if they don't want you to be at store.They would sit inside their rooms and even if you are at counter they will not come out to talk to you.Simply put avoid this subway so that the company changes the staff serving here.
Atmosphere: 4
Food: 3
Service: 1
should have read review before ordering here. roast beef sub comes with barely no beef, bathroom broken, no drinking water, empty restaurant at busy lunch time. will never come back.
Atmosphere: 1
Food: 1
Service: 1
We ordered online and they didn't have it at all. They didn't have items that were available online.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
It’s seems to be a problem with the employees attitudes. It’s not the 1st time I’ve experienced negative attitudes especially from the male associate but it will be the last from this Subway!
Atmosphere: 5
The male employee here took out order at the register then we proceeded to order. The place was empty when we arrived. He still gave us an attitude.
Atmosphere: 1
Food: 5
Service: 1
Should be 0 stars but that’s not allowed.Went for sandwiches last night about 7 pm and were greeted to the server and a customer arguing about him overcharging for a replacement ingredient when subway was out of the original ingredient.The server was incredibly rude, didn’t even say hello or acknowledge our presence. He was making whatever he wanted. Added things we didn’t request and simply refused to add pickles!! He made faces, rolled his eyes and barely put any ingredients on the sandwich. Seems like every ingredient we asked to be added was coming directly out of his pocket.Sandwiches were decent in the end but easily the worst service I have received in any restaurant ever.
Service: 1
Pathetic service the person serving there was not even listening to the order he was making what ever he wanted. Felt as if he was being forced to work there. We had to tell him 4 times thats when he stoped packing our sub and added sauces. And then started making faces and rolling eyes.Worst service ever. Plus a huge rat just popped up from behind the counter and ran and hide below the refrigerator. Felt disgusted.Will never visit ever again not because of the rat but because of the servers attitude.Vegetarian options: It is suppose to have veggie patty but tht was also not available. I regret going to that place and would not recommend it to anyone else
Atmosphere: 1
Food: 2
Service: 1
No running water, health
Atmosphere: 1
Food: 4
Service: 4