Problem was that the lady in the drive through had a bloody face like she did some kind of procedure on her face I think she shouldn’t have been working with that appearance because is nasty ? feels yucks going to eat food with someone looking like a
Food: 3
Service: 3
Recommended dishes: Nachos, Quesadilla
Joseph O'Rourke
Limited staff, needed help with specialty order. When employee finally asked to help, it was like I was interrupting her day. And said just use touchscreen, I wanted to just tell her what I wanted and pay, kind-of like the rest of the world does.Management failures...
Atmosphere: 5
Food: 5
Service: 3
Melissa La Rosa
It’s 1am so there wasn’t really a line but food was hot and crispy yet still cheesy and so yummy. Staff was polite.
Atmosphere: 5
Food: 5
Service: 5
Marian Sanchez
It’s been multiple times that I order here and the food is missing toppings, my last order was a beefy 5-layer they gave me only 2 tortillas and beef, that was my very last order cause I’m never going back here again, the staff really lacks a sense of work ethic, very rude if you want to make a customer order, I understand nobody likes this type of work but the customers pay the price for people who don’t want to do what they’re paid to do. I’ll find another location.
Atmosphere: 2
Food: 2
Service: 1
jesus chavez
I went to place and they told me they were close and as son as I left the car behind me
Atmosphere: 2
Food: 3
Service: 2
Tony
Does anyone work here? Been waiting 10 minutes without a single person helping me. Just walked out.
Joanne Stein
It’s Taco Bell, it is what it is. Quick turnover of young employees means check your bag before you leave and if you’ve made any substitutions that are really important - check your food too. When it’s good, it’s goood … but there’s always a chance it won’t be. Everyone has their favorite things here but I love their power bowls - super customizable as you can add more of things (for an up charge) or get less of things or omit them entirely and they’re actually pretty healthy at a great price.
I just go out from this Taco Bell after I give the order like 4 or 5 times she give me wrong order and I buy food for my daughters and my son and I say no spice and she put extra spice and when I pay she have bad attitude and that not the first time happened to me on the same
Atmosphere: 1
Food: 1
Service: 1
Roselyn M.
DO NOT EVER USE THEIR TOILETS)When I ate one of their tacos I can't remember which one but when I finished I went to the bathroom and when I say it was DIRTY IT WAS DIRTY
Alexandra Sotto
As an every weekend customer today was the worst. I paid for a Party Box Supreme and I got half regular, the meat tasted horrible, lettuce was old and for last the service was awful.
Horrible experience with management!!!! Never been a complainer of food since I use to work in Taco Bell when I was young however possibly the worst interaction with a shift manager at the time. Ordered chicken instead of beef and the gentleman literally gave me two small pieces of chicken, my Gordita crunch was literally lettuce, cheese and two very small pieces of chicken. I kindly went back through drive thru and showed the cashier , he shrugged his shoulders and told me that’s what they give. When I proceeded to speak to the manager or shift leader Mr. Yan Carlos Milan came to speak to me and rudely said that’s all we give. I asked for my refund and he nonchalantly said no problem and was rude about giving me the store number. He came back and then said this is what we give and if you don’t like it call corporate. Which I will be doing. As long as you have a leader who treats customer that type of way this store will continue to decline sales. Leaders should be an example. Fast food or not I was a paying customer. Wish I would of took a picture of the food so you can all get a good laugh at what they consider a chicken portion. SMH.
Roberto M.
The service sucked because when i ordered a taco and quesadillas there was no sour cream option and when I went to pick it up I asked about the sour cream and they said that we did not pay for it so we don't get it. Then the fountain drinks where all watery. None of the tables where clean. And they where out of many sodas. Overall worst Taco Bell experience I have ever had.
Angie
There is always something wrong with this location. They’re out of this item, or out of that item. I have even spoken to a manager before who advised me they were trying to change the store response. Obviously to no avail. Tonight, I arrived before they closed at 1am. I sat in the drive thru and waited. Another car came up behind me, but still no one acknowledged me. I decided to drive up to the window and it looked like no one was there, but their hours clearly showed they were open until 1am. I called their phones number because no one came to the wind low, but no one answered. Finally someone came to the window and told me they do not have any employees , so they were closed. I can understand this during this time, but then they should change their hours. And if this is the case, they should have someone advise the customers who arrive before the stated closing time, that they were closed early. Customer service is key to any business.
J M
This is the worst Taco Bell in Miami. It’s sad because it’s so close to my house. Rude little kids who work here. They either give you the wrong order or tell you “we don’t have it”. They never have breakfast either. They say they’ll be open at 7, but we arrived at 8 am and they still didn’t have anything available.We’ve also been ghosted at the drive through. No one answered and when we drove around no one was inside, but the lights were still on and it was still during their open hours.
Lily Oliva
The ladies in the morning at the drive-thru are very nice. I get my breakfast here throughout the week and i have yet to come across an issue.
Problem was that the lady in the drive through had a bloody face like she did some kind of procedure on her face I think she shouldn’t have been working with that appearance because is nasty ? feels yucks going to eat food with someone looking like a
Food: 3
Service: 3
Recommended dishes: Nachos, Quesadilla
Limited staff, needed help with specialty order. When employee finally asked to help, it was like I was interrupting her day. And said just use touchscreen, I wanted to just tell her what I wanted and pay, kind-of like the rest of the world does.Management failures...
Atmosphere: 5
Food: 5
Service: 3
It’s 1am so there wasn’t really a line but food was hot and crispy yet still cheesy and so yummy. Staff was polite.
Atmosphere: 5
Food: 5
Service: 5
It’s been multiple times that I order here and the food is missing toppings, my last order was a beefy 5-layer they gave me only 2 tortillas and beef, that was my very last order cause I’m never going back here again, the staff really lacks a sense of work ethic, very rude if you want to make a customer order, I understand nobody likes this type of work but the customers pay the price for people who don’t want to do what they’re paid to do. I’ll find another location.
Atmosphere: 2
Food: 2
Service: 1
I went to place and they told me they were close and as son as I left the car behind me
Atmosphere: 2
Food: 3
Service: 2
Does anyone work here? Been waiting 10 minutes without a single person helping me. Just walked out.
It’s Taco Bell, it is what it is. Quick turnover of young employees means check your bag before you leave and if you’ve made any substitutions that are really important - check your food too. When it’s good, it’s goood … but there’s always a chance it won’t be. Everyone has their favorite things here but I love their power bowls - super customizable as you can add more of things (for an up charge) or get less of things or omit them entirely and they’re actually pretty healthy at a great price.
Atmosphere: 1
Food: 4
Service: 3
Recommended dishes: Nachos, Quesadilla, Crunchy Taco, Mexican Pizza
I just go out from this Taco Bell after I give the order like 4 or 5 times she give me wrong order and I buy food for my daughters and my son and I say no spice and she put extra spice and when I pay she have bad attitude and that not the first time happened to me on the same
Atmosphere: 1
Food: 1
Service: 1
DO NOT EVER USE THEIR TOILETS)When I ate one of their tacos I can't remember which one but when I finished I went to the bathroom and when I say it was DIRTY IT WAS DIRTY
As an every weekend customer today was the worst. I paid for a Party Box Supreme and I got half regular, the meat tasted horrible, lettuce was old and for last the service was awful.
Restaurantji Recommends
Horrible experience with management!!!! Never been a complainer of food since I use to work in Taco Bell when I was young however possibly the worst interaction with a shift manager at the time. Ordered chicken instead of beef and the gentleman literally gave me two small pieces of chicken, my Gordita crunch was literally lettuce, cheese and two very small pieces of chicken. I kindly went back through drive thru and showed the cashier , he shrugged his shoulders and told me that’s what they give. When I proceeded to speak to the manager or shift leader Mr. Yan Carlos Milan came to speak to me and rudely said that’s all we give. I asked for my refund and he nonchalantly said no problem and was rude about giving me the store number. He came back and then said this is what we give and if you don’t like it call corporate. Which I will be doing. As long as you have a leader who treats customer that type of way this store will continue to decline sales. Leaders should be an example. Fast food or not I was a paying customer. Wish I would of took a picture of the food so you can all get a good laugh at what they consider a chicken portion. SMH.
The service sucked because when i ordered a taco and quesadillas there was no sour cream option and when I went to pick it up I asked about the sour cream and they said that we did not pay for it so we don't get it. Then the fountain drinks where all watery. None of the tables where clean. And they where out of many sodas. Overall worst Taco Bell experience I have ever had.
There is always something wrong with this location. They’re out of this item, or out of that item. I have even spoken to a manager before who advised me they were trying to change the store response. Obviously to no avail. Tonight, I arrived before they closed at 1am. I sat in the drive thru and waited. Another car came up behind me, but still no one acknowledged me. I decided to drive up to the window and it looked like no one was there, but their hours clearly showed they were open until 1am. I called their phones number because no one came to the wind low, but no one answered. Finally someone came to the window and told me they do not have any employees , so they were closed. I can understand this during this time, but then they should change their hours. And if this is the case, they should have someone advise the customers who arrive before the stated closing time, that they were closed early. Customer service is key to any business.
This is the worst Taco Bell in Miami. It’s sad because it’s so close to my house. Rude little kids who work here. They either give you the wrong order or tell you “we don’t have it”. They never have breakfast either. They say they’ll be open at 7, but we arrived at 8 am and they still didn’t have anything available.We’ve also been ghosted at the drive through. No one answered and when we drove around no one was inside, but the lights were still on and it was still during their open hours.
The ladies in the morning at the drive-thru are very nice. I get my breakfast here throughout the week and i have yet to come across an issue.