Customer service here was the worst. As you walk in and seat yourself, no one acknowledges your existence with a greeting, welcome, or "we'll be right with you." They a while to take our order. I ordered breakfast with chocolate milk instead of coffee. The tostada with extra butter was really good, the bread was exceptional. The hot chocolate lacked flavor, and it tasted like nothing. Overall, the breakfast was average. The pan con Bistec was ok. The mamey shake was really good, perfectly balanced in flavor and not sugary. By the time we finished our food, we couldn't get the waitress attention to bring our bill. They were basically ignoring us. What happened next is what really bothered us. When it was time to pay, the waitress brought an electronic pay machine that only showed total owed, and it doesn't indicate an itemized list of what was ordered with their price. We added the tip, and the total seemed a bit high for only a breakfast, sandwich, and a shake. But when we tried to scroll on the screen of the machine, we couldn't see what we were paying for. We inserted a credit card on the machine and paid anyway and planned to check the printed receipt. Then she couldn't print the receipt since the machine didn't have paper. I settled for a text receipt, and once I reviewed it, I saw a 15% service charge as well as the tip we issued. Basically, THEY RECEIVED GRATUITY TWICE! They failed to disclose the service charge prior to payment. They were misleading in their lack of overall disclosure, and I was fuming mad. Basic restaurant practice includes the customer receiving an itemized bill with full disclosure of any service charges before payment. Their audacity was unbelievable. There were only two waitresses, and both lacked common customer service skills. The place wasn't full with customers. Atmosphere was a bit loud with music and a TV with commercials running at the same time, while competing with noices from the machines in the cafetería section behind the bar. The owner was very nice and stopped by with friendly greetings, but unfortunately, it doesn't make up for the overall poor experience at this place. Don't bother coming here, it's not worth your time or money.
Atmosphere: 3
Food: 3
Service: 1
Ben Benitez
It was
Atmosphere: 1
Food: 3
Service: 2
Juan Valdes
The girl who helped me was very kind.
Atmosphere: 5
Food: 5
Service: 5
Maricel B.K.A. mari
Too expensive not worth it
Max BLANCO
Horrible experience food was average small portions prices crazy had 2 breakfast and 2 lunches my bill was 92.07 also they had the audacity to include 15% gratuity we sat at counter be warned don't waste your time or money.
Carlos Cameselle
The best breakfast in miami! And the service is amazing. We come here every weekend!
Atmosphere: 5
Food: 5
Service: 5
W L
We had breakfast here for the first time and the food was fresh and delicious. The service was also good. We’ll be back.
Atmosphere: 5
Food: 5
Service: 5
Espíritu Y Cuerda
Excellent place to taste a breakfast or a good lunch, clean, very friendly and courteous treatment of its workers, highly recommended is a visit to Miami, the best cortadito coffee I have ever had !!!
Atmosphere: 5
Food: 5
Service: 5
Christian Perez
Took forever to get my order as everyone else went in and out here for lunch only for my “pizza” to be extremely hot and sloppy. Had to beg staff over and over to properly cut the pizza as I couldn’t lift a slice off the pizza to eat it.
I've been craving soup and their soup was so good, I ordered a 2nd bowl. I'll be back.
Atmosphere: 5
Food: 5
Service: 5
jimmy reed
Awesome True Cuban food with great fast service! Definitely will stop here again while my boys play Baseball across the street!
Laura Cabrera
The best place in Miami to get authentic Cuban cuisine that reminds you of home. I come here often and Jacinto the owner is always so welcoming and the staff is fantastic! Rico Rico todo la comida, great atmosphere, 5 stars my forever cafe ? ? ? ? ?
big oof
Great breakfast
Richard S.
Great place to eat. Cuban style food. Fast service. Food ready to go. Clean place.
Customer service here was the worst. As you walk in and seat yourself, no one acknowledges your existence with a greeting, welcome, or "we'll be right with you." They a while to take our order. I ordered breakfast with chocolate milk instead of coffee. The tostada with extra butter was really good, the bread was exceptional. The hot chocolate lacked flavor, and it tasted like nothing. Overall, the breakfast was average. The pan con Bistec was ok. The mamey shake was really good, perfectly balanced in flavor and not sugary. By the time we finished our food, we couldn't get the waitress attention to bring our bill. They were basically ignoring us. What happened next is what really bothered us. When it was time to pay, the waitress brought an electronic pay machine that only showed total owed, and it doesn't indicate an itemized list of what was ordered with their price. We added the tip, and the total seemed a bit high for only a breakfast, sandwich, and a shake. But when we tried to scroll on the screen of the machine, we couldn't see what we were paying for. We inserted a credit card on the machine and paid anyway and planned to check the printed receipt. Then she couldn't print the receipt since the machine didn't have paper. I settled for a text receipt, and once I reviewed it, I saw a 15% service charge as well as the tip we issued. Basically, THEY RECEIVED GRATUITY TWICE! They failed to disclose the service charge prior to payment. They were misleading in their lack of overall disclosure, and I was fuming mad. Basic restaurant practice includes the customer receiving an itemized bill with full disclosure of any service charges before payment. Their audacity was unbelievable. There were only two waitresses, and both lacked common customer service skills. The place wasn't full with customers. Atmosphere was a bit loud with music and a TV with commercials running at the same time, while competing with noices from the machines in the cafetería section behind the bar. The owner was very nice and stopped by with friendly greetings, but unfortunately, it doesn't make up for the overall poor experience at this place. Don't bother coming here, it's not worth your time or money.
Atmosphere: 3
Food: 3
Service: 1
It was
Atmosphere: 1
Food: 3
Service: 2
The girl who helped me was very kind.
Atmosphere: 5
Food: 5
Service: 5
Too expensive not worth it
Horrible experience food was average small portions prices crazy had 2 breakfast and 2 lunches my bill was 92.07 also they had the audacity to include 15% gratuity we sat at counter be warned don't waste your time or money.
The best breakfast in miami! And the service is amazing. We come here every weekend!
Atmosphere: 5
Food: 5
Service: 5
We had breakfast here for the first time and the food was fresh and delicious. The service was also good. We’ll be back.
Atmosphere: 5
Food: 5
Service: 5
Excellent place to taste a breakfast or a good lunch, clean, very friendly and courteous treatment of its workers, highly recommended is a visit to Miami, the best cortadito coffee I have ever had !!!
Atmosphere: 5
Food: 5
Service: 5
Took forever to get my order as everyone else went in and out here for lunch only for my “pizza” to be extremely hot and sloppy. Had to beg staff over and over to properly cut the pizza as I couldn’t lift a slice off the pizza to eat it.
I love this place ??
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
I've been craving soup and their soup was so good, I ordered a 2nd bowl. I'll be back.
Atmosphere: 5
Food: 5
Service: 5
Awesome True Cuban food with great fast service! Definitely will stop here again while my boys play Baseball across the street!
The best place in Miami to get authentic Cuban cuisine that reminds you of home. I come here often and Jacinto the owner is always so welcoming and the staff is fantastic! Rico Rico todo la comida, great atmosphere, 5 stars my forever cafe ? ? ? ? ?
Great breakfast
Great place to eat. Cuban style food. Fast service. Food ready to go. Clean place.