Today I went to CAO bakery and I eat a Croqueta Club. Veronica attended me with the most high service and she did the sandwich it was an amazing sandwich 🥪. Thank you Veronica for the great service of hospitality. I will come back again.
Atmosphere: 5
Food: 5
Service: 5
Gladys Campa
Veronica was very nice and helpful.
Atmosphere: 5
Food: 5
Service: 5
Razle Dazle
Cold food , cold service .
Luis Echeverri
Cuban cafeteria with a lot of good pastries and French sweets.
Atmosphere: 4
Food: 4
Service: 4
Ronald124s
Ordered delivery, this bakery did not have the items I ordered(8 colombian empanadas) but claimed they could not cancel the order and that I would have to cancel on the delivery app. Delivery app then refused to refund me due to the dishonest bakery claiming to the delivery app that they would still honor my order of a coffee despite not having the 8 empanadas I ordered. I lost money for nothing, very shady business practice, will never order from here again.
Atmosphere: 1
Food: 1
Service: 1
Samantha Ordieres
I have come to Cao many times as their pastelitos and coffee are always delicious. Today I walked in at 3:55pm and it took a little bit to be attended as there was someone in front of me who was being attend. Once I got to the front at 3:58pm I kindly asked for a cafe con leche, I was told “sorry we are closed.” As someone who works in customer service, this is an huge no and I am extremely disappointed to walk into the store, wait, and be turned away even before 4:00pm when the door says they are closed. Unfortunately this experience left a very bad taste in my mouth…
Atmosphere: 5
Food: 5
Service: 1
Humbert Sanchez
Very good food, and the attention from Ms. Veronica was excellent and very kind.
Atmosphere: 5
Food: 5
Service: 5
Gabriel Mederos
Twice I’ve been to this place which my parents live right behind the bakery everything time I come it’s an attitude wow this place is miserable.
Atmosphere: 3
Food: 3
Service: 1
Jenny Lynn Melendez
This place is a joke! I walked in today (empty with only 1 customer inside and 2 employees) and ordered 4 sandwiches (media noche, pan con lechón, pan con bistec and grilled chicken sandwich) . An hour later I still only have 2 sandwiches, the media noche is missing and the chicken was made wrong ( I ordered grilled chicken and was given fried breaded chicken) 10 min later still waiting for the sandwiches I asked to please give me a refund. I was told my Cuban sandwich was ready (not what I ordered!) I have to leave my name and phone number for the manger to call me for the $10 refund for the chicken sandwich. This is ridiculous. I now have 3 cold sandwiches for 4 people and a waste of an hour !
Food: 1
Service: 1
Shana Goldman
Three stars cause I love the food here but today - today was unacceptable. I called to order to go and first, because my Spanish is broken, they hung up on me. I called two more times, and they told me to order online. So I did. I come in after getting a text that my stuff that I already paid for is ready. Im on a time crunch which is why I ordered ahead. I get here and NO ONE KNOWS ABOUT MY ORDER. So now, im 20 MINUTES late to a job Im trying to get to. No apology, no making up for it, nor even moving faster. Just too bad you have to wait. Enjoy the food but be prepared for the service.
You need to fix your coffee machine - Or properly train your staff on how to use it That is not Cuban coffee or cafecito- First of all It does not come out hot- at all It is way to watery And absolutely no foam
If It was hot it would be drinkable
And it wasn’t just today it’s been the same the last 3 weeks
Right in trash it went It taste terrible -
Atmosphere: 4
Food: 4
Service: 4
jorge blanco
I normally don't take the time to leave a review but I believe this time it's really necessary so that the owners are well aware. I definitely won't be back! On 8/17, I ordered a Cafe con Leche made of evaporated milk, regular amount of coffee and extra sugar plus a cuban toast. The amount of coffee was overly exagerrated so I asked if they can correct it. The older lady with glasses took my cup and dumped out some and added more milk. I believe she just poured regular milk although I did remind her I ordered it of evaporated milk. When I went back to my table the milk STILL had too much coffee and the milk was definitely not evaporated this time around so she clearly just poured regular milk. The sugar was amount was low. The butter on the toast was sporadically applied. I'm not the one who likes to complain especially if I had already mentioned about correcting my coffee once. There's no excuse for the lack of butter spread on the toast. Your employees need to care and listen carefully when taking an order.
Atmosphere: 3
Food: 1
Service: 1
Hector Ortiz
This place was awesome. The chopped frita cheese was great. Service was amazing thank you
Atmosphere: 5
Food: 5
Service: 5
Denisse Uyema
The staff here treats me like family and always greats me always and makes my day
Atmosphere: 5
Food: 5
Service: 5
Steven Vivar
Always great spot for cafecito, breakfast, and pastries. Mari is always great. Very friendly staff and environment.
Today I went to CAO bakery and I eat a Croqueta Club. Veronica attended me with the most high service and she did the sandwich it was an amazing sandwich 🥪. Thank you Veronica for the great service of hospitality. I will come back again.
Atmosphere: 5
Food: 5
Service: 5
Veronica was very nice and helpful.
Atmosphere: 5
Food: 5
Service: 5
Cold food , cold service .
Cuban cafeteria with a lot of good pastries and French sweets.
Atmosphere: 4
Food: 4
Service: 4
Ordered delivery, this bakery did not have the items I ordered(8 colombian empanadas) but claimed they could not cancel the order and that I would have to cancel on the delivery app. Delivery app then refused to refund me due to the dishonest bakery claiming to the delivery app that they would still honor my order of a coffee despite not having the 8 empanadas I ordered. I lost money for nothing, very shady business practice, will never order from here again.
Atmosphere: 1
Food: 1
Service: 1
I have come to Cao many times as their pastelitos and coffee are always delicious. Today I walked in at 3:55pm and it took a little bit to be attended as there was someone in front of me who was being attend. Once I got to the front at 3:58pm I kindly asked for a cafe con leche, I was told “sorry we are closed.” As someone who works in customer service, this is an huge no and I am extremely disappointed to walk into the store, wait, and be turned away even before 4:00pm when the door says they are closed. Unfortunately this experience left a very bad taste in my mouth…
Atmosphere: 5
Food: 5
Service: 1
Very good food, and the attention from Ms. Veronica was excellent and very kind.
Atmosphere: 5
Food: 5
Service: 5
Twice I’ve been to this place which my parents live right behind the bakery everything time I come it’s an attitude wow this place is miserable.
Atmosphere: 3
Food: 3
Service: 1
This place is a joke! I walked in today (empty with only 1 customer inside and 2 employees) and ordered 4 sandwiches (media noche, pan con lechón, pan con bistec and grilled chicken sandwich) . An hour later I still only have 2 sandwiches, the media noche is missing and the chicken was made wrong ( I ordered grilled chicken and was given fried breaded chicken) 10 min later still waiting for the sandwiches I asked to please give me a refund. I was told my Cuban sandwich was ready (not what I ordered!) I have to leave my name and phone number for the manger to call me for the $10 refund for the chicken sandwich. This is ridiculous. I now have 3 cold sandwiches for 4 people and a waste of an hour !
Food: 1
Service: 1
Three stars cause I love the food here but today - today was unacceptable. I called to order to go and first, because my Spanish is broken, they hung up on me. I called two more times, and they told me to order online. So I did. I come in after getting a text that my stuff that I already paid for is ready. Im on a time crunch which is why I ordered ahead. I get here and NO ONE KNOWS ABOUT MY ORDER. So now, im 20 MINUTES late to a job Im trying to get to. No apology, no making up for it, nor even moving faster. Just too bad you have to wait. Enjoy the food but be prepared for the service.
Restaurantji Recommends
You need to fix your coffee machine -
Or properly train your staff on how to use it
That is not Cuban coffee or cafecito-
First of all
It does not come out hot- at all
It is way to watery
And absolutely no foam
If It was hot it would be drinkable
And it wasn’t just today it’s been the same the last 3 weeks
Right in trash it went
It taste terrible -
Atmosphere: 4
Food: 4
Service: 4
I normally don't take the time to leave a review but I believe this time it's really necessary so that the owners are well aware. I definitely won't be back! On 8/17, I ordered a Cafe con Leche made of evaporated milk, regular amount of coffee and extra sugar plus a cuban toast. The amount of coffee was overly exagerrated so I asked if they can correct it. The older lady with glasses took my cup and dumped out some and added more milk. I believe she just poured regular milk although I did remind her I ordered it of evaporated milk. When I went back to my table the milk STILL had too much coffee and the milk was definitely not evaporated this time around so she clearly just poured regular milk. The sugar was amount was low. The butter on the toast was sporadically applied. I'm not the one who likes to complain especially if I had already mentioned about correcting my coffee once. There's no excuse for the lack of butter spread on the toast. Your employees need to care and listen carefully when taking an order.
Atmosphere: 3
Food: 1
Service: 1
This place was awesome. The chopped frita cheese was great. Service was amazing thank you
Atmosphere: 5
Food: 5
Service: 5
The staff here treats me like family and always greats me always and makes my day
Atmosphere: 5
Food: 5
Service: 5
Always great spot for cafecito, breakfast, and pastries. Mari is always great. Very friendly staff and environment.
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