Manager was trying to polite but was extremely rude in doing so. She was clearly on an authority trip. Stick to your personality it’s expected and fits you better. Have a “GOOD AFTERNOON”
Atmosphere: 1
Food: 1
Service: 1
Julian Lovero
Terrible, poor service, the food was cold.
Atmosphere: 2
Food: 2
Service: 3
KrelleHarbo
Nice food and service, but the place seems outdated and needs renovation and cleaning. A sad experience and low standard.
Atmosphere: 1
Food: 4
Service: 3
Sage Iman
Great place for a fast food burger Excellent service
Atmosphere: 5
Food: 5
Service: 5
Seth Frank
This is just how I wanted to spend my afternoon...Writing a review! I decided to go to this Wendy's drive-thru today, January 23, 2025 at 2:59pm. After listening to the automated voice, would you like to have.. blah blah blah. I had to ask if the order taker was there because she didn't say anything. I made my order and before i could ask for no tomato, she asks if I want a single or double. PAY attention as I ordered a #1 (single) (I also didn't say that to her). I pull up and pay. Then in English (which I speak, but could hardly understand her) she says pull forward, and I'll bring your food out. (Not please pull up). She finally comes out, looks at me and says did you order the following (I just saw you, you cannot remember the order that you were bringing out?) Also, I could barely understand her yet again. I asked for a receipt, and she looks right at me, and says "I got you", winks at me and says I'll be right back. Of course, sitting for a minute, I notice the car behind me paying for the food, and clearly she is not returning to me with my receipt. I get out (inconvenienced) and go into the store. Surprise, surprise, there is no one at the registers. Finally (as my food is just getting colder and colder), I call out "Excuse me, anyone" Finally she is sorry, I am sorry poppy, I forgot! Of course you did, I mean it had only been seconds from when you said I'll be right back, to the time it took you to walk to the register!
Ridiculous service!!! Maybe, give the receipt when people pay! Absolutely the worst drive thru experience, and clearly no one there really gives a S---! I am a local, and quite honestly, we will never go back there! There used to be a really nice lady who worked there some time ago. Another establishment that has really gone down!!!!
Atmosphere: 1
Food: 3
Service: 1
Rodrigo Cachanco
Wendy's has some limitations, such as the quality of the food being below expectations, service that could be more efficient and an environment that appears to be outdated.
Atmosphere: 1
Food: 1
Service: 1
Delf Delf
Unbelievable... So many things went wrong with our group order. And they ignored us like that... Once and never again
Food: 1
Service: 1
Melanie Reardon
Ordered onapp before end of breakfast. They told me nothing ready. Had proof with email order receipt. Upset. Had to beg for $ back after 15 minutes of supervisor acting like she. Could not care less about resolving issue & like I was too much to expect her help.
Service: 1
Pino Arcaland
American chain offering burgers and the like. Not bad. Worth a try if you are in the States.
They left me waiting a long time to receive the order and then the Chicken Burger was raw on the inside, very toasted on the outside but raw on the inside. Very bad experience
They left me waiting a long time to receive the order and then the Chicken Burger was raw inside, very toasted on the outside but raw inside. Very bad experience 😡🤮🥴
Atmosphere: 1
Food: 1
Service: 1
miguel Silva Pacheco
Meets price quality is perfect
Atmosphere: 4
Food: 5
Service: 5
George Smith
They are sloooow... but delicious!
Atmosphere: 5
Food: 5
Service: 2
Cynthia
I come almost every morning and wanted to comment they are exceptional in keeping the food fresh and deliver it directly from the oven. My favortie is egg & cheese biscuits. No other Wendys Burger King or Mcdonalds make it tasteful and fresh like this Wendys location.
I have seen customer give them problems more than they had problem with any order.
By there customer service and taking there time to make my order fresh they won me as a customer. It has been a year they have provided exceptional service for me.
Dont let negative customers influence the service of this Wendys. They give their best everyday and I hope this staff gets a bonus and a gift card from corporate.
thank you manager of this morning
Cynthia
Atmosphere: 5
Food: 5
Service: 5
Darlene Brushwood
Stopped for dinner. We had to wait almost 10 minutes to order inside. The person in front of us was having a terrible time trying to order. The cashier couldn't understand him. Then we got to put our order in. My husband got the mushroom and swiss burger combo and I had a bacon burger combo. The food wasn't that great. The highlight was a salted caramel frosty. There was a lady that was terribly loud and vulgar with her profanity and exploits. Honestly can't recommend.
Delicious breakfast
Atmosphere: 4
Food: 5
Service: 4
Manager was trying to polite but was extremely rude in doing so. She was clearly on an authority trip. Stick to your personality it’s expected and fits you better. Have a “GOOD AFTERNOON”
Atmosphere: 1
Food: 1
Service: 1
Terrible, poor service, the food was cold.
Atmosphere: 2
Food: 2
Service: 3
Nice food and service, but the place seems outdated and needs renovation and cleaning. A sad experience and low standard.
Atmosphere: 1
Food: 4
Service: 3
Great place for a fast food burger
Excellent service
Atmosphere: 5
Food: 5
Service: 5
This is just how I wanted to spend my afternoon...Writing a review!
I decided to go to this Wendy's drive-thru today, January 23, 2025 at 2:59pm. After listening to the automated voice, would you like to have.. blah blah blah. I had to ask if the order taker was there because she didn't say anything.
I made my order and before i could ask for no tomato, she asks if I want a single or double. PAY attention as I ordered a #1 (single) (I also didn't say that to her).
I pull up and pay. Then in English (which I speak, but could hardly understand her) she says pull forward, and I'll bring your food out. (Not please pull up). She finally comes out, looks at me and says did you order the following (I just saw you, you cannot remember the order that you were bringing out?) Also, I could barely understand her yet again.
I asked for a receipt, and she looks right at me, and says "I got you", winks at me and says I'll be right back.
Of course, sitting for a minute, I notice the car behind me paying for the food, and clearly she is not returning to me with my receipt.
I get out (inconvenienced) and go into the store. Surprise, surprise, there is no one at the registers. Finally (as my food is just getting colder and colder), I call out "Excuse me, anyone" Finally she is sorry, I am sorry poppy, I forgot!
Of course you did, I mean it had only been seconds from when you said I'll be right back, to the time it took you to walk to the register!
Ridiculous service!!! Maybe, give the receipt when people pay!
Absolutely the worst drive thru experience, and clearly no one there really gives a S---! I am a local, and quite honestly, we will never go back there! There used to be a really nice lady who worked there some time ago.
Another establishment that has really gone down!!!!
Atmosphere: 1
Food: 3
Service: 1
Wendy's has some limitations, such as the quality of the food being below expectations, service that could be more efficient and an environment that appears to be outdated.
Atmosphere: 1
Food: 1
Service: 1
Unbelievable... So many things went wrong with our group order.
And they ignored us like that...
Once and never again
Food: 1
Service: 1
Ordered onapp before end of breakfast. They told me nothing ready. Had proof with email order receipt. Upset. Had to beg for $ back after 15 minutes of supervisor acting like she. Could not care less about resolving issue & like I was too much to expect her help.
Service: 1
American chain offering burgers and the like. Not bad. Worth a try if you are in the States.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
They left me waiting a long time to receive the order and then the Chicken Burger was raw on the inside, very toasted on the outside but raw on the inside. Very bad experience
They left me waiting a long time to receive the order and then the Chicken Burger was raw inside, very toasted on the outside but raw inside. Very bad experience 😡🤮🥴
Atmosphere: 1
Food: 1
Service: 1
Meets price quality is perfect
Atmosphere: 4
Food: 5
Service: 5
They are sloooow... but delicious!
Atmosphere: 5
Food: 5
Service: 2
I come almost every morning and wanted to comment they are exceptional in keeping the food fresh and deliver it directly from the oven. My favortie is egg & cheese biscuits. No other Wendys Burger King or Mcdonalds make it tasteful and fresh like this Wendys location. I have seen customer give them problems more than they had problem with any order. By there customer service and taking there time to make my order fresh they won me as a customer. It has been a year they have provided exceptional service for me. Dont let negative customers influence the service of this Wendys. They give their best everyday and I hope this staff gets a bonus and a gift card from corporate. thank you manager of this morning Cynthia
Atmosphere: 5
Food: 5
Service: 5
Stopped for dinner. We had to wait almost 10 minutes to order inside. The person in front of us was having a terrible time trying to order. The cashier couldn't understand him. Then we got to put our order in. My husband got the mushroom and swiss burger combo and I had a bacon burger combo. The food wasn't that great. The highlight was a salted caramel frosty. There was a lady that was terribly loud and vulgar with her profanity and exploits. Honestly can't recommend.
Atmosphere: 2
Food: 2
Service: 2
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