When I went to this Wendy their service was terrible their wore mean so don’t go to this Wendy unless if you want the employees to be mean to you I wish I could rate this 0 stars
Service: 1
Jose Rodriguez (HolaSoyJose)
lady at the counter was very rude and unprofessional, seats are broken.
Atmosphere: 1
Food: 5
Service: 1
f1audisport
Excellent place good staff11
Atmosphere: 5
Food: 5
Service: 5
Carlos Blanco
It was weird, it was as if they didn’t want people to be there because they had already cleaned the restaurant even though it was going to close over two hours later
Atmosphere: 5
Food: 5
Service: 3
Lo K
I ordered delivery from this Wendys. I ordered three (3) Large Chilis. Wendy's only sent two (2) but charged for three. This Wendy's used to be great but in last few months they make many stupid mistakes. It shouldn't be difficult to scoop up 3 chilis and put them in a bag. Are they under new management? Maybe they need new management. There's no excuse for these kind of mistakes.
Atmosphere: 1
Food: 1
Service: 1
Brian Hidalgo
If u want your food with a side of nasty attitude come here. Lady that speaks Spanish has the most attitude ever. After I asked for some sauce she rolled her eyes at me like I just want some sauce. On top of that I watched her throw my food in the bag viciously. Fries were cold too, chicken felt so chewy.
Atmosphere: 1
Food: 3
Service: 1
Ricardo
I stopped by to order a Biggie bag. Honestly, the food was great. Only real issue was, the manager, Dalia gave off a very unprofessional and rude vibe, She seemed stress and I understand it but in a job environment this shouldn’t be an issue.
Atmosphere: 3
Food: 4
Service: 3
julissa fernandez
The chicken in my salad was very low quality and extremely dry/stale. Must have recently changed the chicken that they use. I’m the past I have also received wilted lettuce. Employees on the speaker are always rude & have a poor attitude. Wish I could record and post it on here.
Atmosphere: 1
Food: 1
Service: 1
Tiphanie Sanborn
Wendy's, you need to do something about your Cedar Rapids location on 42nd St.
Beautiful remodel. Unfortunately, they also need to "remodel" their staff. My 6 year old son & I went in for a late lunch today. Roughly 2 PM. There was ONE couple in the restaurant & like 3 cars in the drive thru. We waited up front for no less than FIVE MINUTES. (It may have been longer). There were 3 women I could see, working inside. I don't usually give reviews unless the service is exceptional or very poor. Unfortunately, I'm giving a review for the latter reason. NOBODY acknowledged us & said, "We'll be with you in just a moment." or anything. I wasnt even sure they knew we were there. I work a customer (or client/patient service, actually) job & I absolutely will roll my eyes about people whining about not being waited on hand & foot & not having their @$$ kissed; that's not what I expect. But I do expect people actually be attended to. Hell, Idgaf if you ask how I am, etc. Ik nobody cares. But we waited AT LEAST 5 mins. Finally, a mulatto young gal came to help us. SHE was very kind. Unfortunately, she couldn't get into the cash register or something. She asked a coworker (white woman, black hair) how she could log into the register). THIS WOMAN didn't even respond to her & rolled her eyes. The poor gal said, "I LOVE this job, I'm about to just walk out.". UNDERSTANDABLE. I would, too. Now, IDGAF HOW you feel about your coworkers. If clients/customers/patients are waiting, you HELP them get their job done. RIDICULOUS!!!!! I WAS PISSED. 30ish seconds later, the young mulatto gal at the counter said, "You know what, I'll just get your order going & once one of them can get this entered, you can pay.". Waited another 3 minutes & an older lady with tattoos came & entered the order, so I could pay. Food was hot & decent, but seriously RIDICULOUS customer service. White girl with the black hair needs to be FIRED. Planning on calling corporate, too. No point having a pretty restaurant if your staff is $h!+!!!! Fix it, Wendy's!!!!
excellent
Atmosphere: 5
Food: 5
Service: 5
When I went to this Wendy their service was terrible their wore mean so don’t go to this Wendy unless if you want the employees to be mean to you I wish I could rate this 0 stars
Service: 1
lady at the counter was very rude and unprofessional, seats are broken.
Atmosphere: 1
Food: 5
Service: 1
Excellent place good staff11
Atmosphere: 5
Food: 5
Service: 5
It was weird, it was as if they didn’t want people to be there because they had already cleaned the restaurant even though it was going to close over two hours later
Atmosphere: 5
Food: 5
Service: 3
I ordered delivery from this Wendys. I ordered three (3) Large Chilis. Wendy's only sent two (2) but charged for three. This Wendy's used to be great but in last few months they make many stupid mistakes. It shouldn't be difficult to scoop up 3 chilis and put them in a bag. Are they under new management? Maybe they need new management. There's no excuse for these kind of mistakes.
Atmosphere: 1
Food: 1
Service: 1
If u want your food with a side of nasty attitude come here. Lady that speaks Spanish has the most attitude ever. After I asked for some sauce she rolled her eyes at me like I just want some sauce. On top of that I watched her throw my food in the bag viciously. Fries were cold too, chicken felt so chewy.
Atmosphere: 1
Food: 3
Service: 1
I stopped by to order a Biggie bag. Honestly, the food was great. Only real issue was, the manager, Dalia gave off a very unprofessional and rude vibe, She seemed stress and I understand it but in a job environment this shouldn’t be an issue.
Atmosphere: 3
Food: 4
Service: 3
The chicken in my salad was very low quality and extremely dry/stale. Must have recently changed the chicken that they use. I’m the past I have also received wilted lettuce. Employees on the speaker are always rude & have a poor attitude. Wish I could record and post it on here.
Atmosphere: 1
Food: 1
Service: 1
Wendy's, you need to do something about your Cedar Rapids location on 42nd St. Beautiful remodel. Unfortunately, they also need to "remodel" their staff. My 6 year old son & I went in for a late lunch today. Roughly 2 PM. There was ONE couple in the restaurant & like 3 cars in the drive thru. We waited up front for no less than FIVE MINUTES. (It may have been longer). There were 3 women I could see, working inside. I don't usually give reviews unless the service is exceptional or very poor. Unfortunately, I'm giving a review for the latter reason. NOBODY acknowledged us & said, "We'll be with you in just a moment." or anything. I wasnt even sure they knew we were there. I work a customer (or client/patient service, actually) job & I absolutely will roll my eyes about people whining about not being waited on hand & foot & not having their @$$ kissed; that's not what I expect. But I do expect people actually be attended to. Hell, Idgaf if you ask how I am, etc. Ik nobody cares. But we waited AT LEAST 5 mins. Finally, a mulatto young gal came to help us. SHE was very kind. Unfortunately, she couldn't get into the cash register or something. She asked a coworker (white woman, black hair) how she could log into the register). THIS WOMAN didn't even respond to her & rolled her eyes. The poor gal said, "I LOVE this job, I'm about to just walk out.". UNDERSTANDABLE. I would, too. Now, IDGAF HOW you feel about your coworkers. If clients/customers/patients are waiting, you HELP them get their job done. RIDICULOUS!!!!! I WAS PISSED. 30ish seconds later, the young mulatto gal at the counter said, "You know what, I'll just get your order going & once one of them can get this entered, you can pay.". Waited another 3 minutes & an older lady with tattoos came & entered the order, so I could pay. Food was hot & decent, but seriously RIDICULOUS customer service. White girl with the black hair needs to be FIRED. Planning on calling corporate, too. No point having a pretty restaurant if your staff is $h!+!!!! Fix it, Wendy's!!!!
Restaurantji Recommends
U get exactly what you expect. Gotta love Wendy's!
Atmosphere: 5
Food: 5
Service: 5
Great service, good food, nice place
Atmosphere: 5
Food: 5
Service: 5
Quick, efficient service! We ate salad for lunch and we were both satisfied with the food.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Taco Salad
The attention is very nice...
Atmosphere: 5
Food: 5
Service: 5
The manager is not kind .
Atmosphere: 2
Food: 2
Service: 2
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