Omg WORST CHICKEN IN MIAMI. TOO MUCH OILY AND EWW. I WASTED MY
Atmosphere: 1
Food: 1
Service: 1
Alejandra Riveros Barrantes
I have always loved wingstop but lately their customer service has been terrible. Food is decent if you like wings though. We ordered carry out and got out order, we got home and noticed we were missing 10 wings (after the girl at the front repeated what our order was and confirmed everything was there). We called to let them know we were driving back, they said it would be ready when we got there. It was not ready, had to wait a while for the new wings while the rest of our food got cold. Didn’t get an apology, a discount, refund, free fries, or nothing to compensate for the wasted time and the bad experience. Doesnt seem like they care about their customers.
Atmosphere: 1
Food: 1
Service: 1
Daniel Posada
Super bad customer service with the Manager Alonso, he did not have change for a 50 dollar bill when I was spending 27$ dollars in food. He also came at me with a bad attitude.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Mild, 10 Wings
Maggie Beatty
Woman at the counter cannot speak English. I know we’re in Miami but come on! She could not take the order and left our food sitting there for 15 minutes while we waited because she was confused and clocked out without making sure her job was done.
Service: 1
Craig Lemon
All of the workers are on there for phones. Not inviting at all. They used to be good. Not t coming here again! Can I even trust that they made my order the way I asked. Probably not. When people are scanning their phones, I’m not believing they’re paying attention.
Atmosphere: 1
Food: 1
Service: 1
Raul Gil
The employees are very distracted talking to each other and do not pay attention to their work. I had to wait 45 minutes. Bad service. I will definitely not come back.
Atmosphere: 2
Food: 3
Service: 1
Edelsy Perez
I placed my order 30 minutes before and when it arrived I had to wait 20 minutes for it to be ready. The experience was truly horrible.
Atmosphere: 2
Food: 3
Service: 1
Kirsty Shea
Extra seasoning doesn’t mean dump the bottle on the fries. Disgusting!! Who does that?!
Atmosphere: 1
Food: 1
Service: 1
Michelle Lopez
Y’all they clearly cannot read at this location. Gave me no fries with my combo meal but gave me a pound of celery. Please don’t PMO. You guys don’t ask if they can read in the hiring process? Something gotta change baby.
Atmosphere: 1
Food: 1
Service: 1
Rodolfo Vargas
Such bad delivery service I don’t like to do this but my third time now I have to say something my orders is always missing something!!! This time is 3 items!! Nobody answers the phone !!!!
How do they NOT have drinks available AT ALL but haven’t adjusted the combo prices accordingly? They literally have NO DRINKS but are still asking the same price for a wing combo. Thats a SCAM. This location keep an issue. It’s always something with them.
Atmosphere: 1
Food: 1
Service: 1
Lilly 2236
If you’re willing to wait for 1 hour for 6piece wings Then go ahead and order from there! Their customer service is rude! And if you will take 1 whole hour to prepare a small order then hire more people! It’s called fast food for a reason
Atmosphere: 1
Food: 1
Service: 1
Desiree M. Ortega
I knew this was the Bad Wingstop but was close by and tried and gave it ONE more shot. But again, fail. $20 for 8 wing combo (+ large ranch) and they gave the puniest, over cooked, barely any meat boneless wings.
The fries weren’t fully cooked so most were hard and slightly raw in the middle.
This is way too expensive for them to be doing such a horrible job.
The only good Wingstop is the one on 120th and 127th. Go there.
Atmosphere: 2
Food: 2
Service: 2
Danielle T
Front desk manager with the long curly hair is always excellent and in a great mood!!! This makes such a huge difference in customer service, thank you!!!!
Atmosphere: 5
Food: 5
Service: 5
Gee
Ordered 2 trays of wings and these people got it completely wrong
Omg WORST CHICKEN IN MIAMI. TOO MUCH OILY AND EWW. I WASTED MY
Atmosphere: 1
Food: 1
Service: 1
I have always loved wingstop but lately their customer service has been terrible. Food is decent if you like wings though. We ordered carry out and got out order, we got home and noticed we were missing 10 wings (after the girl at the front repeated what our order was and confirmed everything was there). We called to let them know we were driving back, they said it would be ready when we got there. It was not ready, had to wait a while for the new wings while the rest of our food got cold. Didn’t get an apology, a discount, refund, free fries, or nothing to compensate for the wasted time and the bad experience. Doesnt seem like they care about their customers.
Atmosphere: 1
Food: 1
Service: 1
Super bad customer service with the Manager Alonso, he did not have change for a 50 dollar bill when I was spending 27$ dollars in food. He also came at me with a bad attitude.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Mild, 10 Wings
Woman at the counter cannot speak English. I know we’re in Miami but come on! She could not take the order and left our food sitting there for 15 minutes while we waited because she was confused and clocked out without making sure her job was done.
Service: 1
All of the workers are on there for phones.
Not inviting at all. They used to be good. Not t coming here again! Can I even trust that they made my order the way I asked. Probably not. When people are scanning their phones, I’m not believing they’re paying attention.
Atmosphere: 1
Food: 1
Service: 1
The employees are very distracted talking to each other and do not pay attention to their work. I had to wait 45 minutes. Bad service. I will definitely not come back.
Atmosphere: 2
Food: 3
Service: 1
I placed my order 30 minutes before and when it arrived I had to wait 20 minutes for it to be ready. The experience was truly horrible.
Atmosphere: 2
Food: 3
Service: 1
Extra seasoning doesn’t mean dump the bottle on the fries. Disgusting!! Who does that?!
Atmosphere: 1
Food: 1
Service: 1
Y’all they clearly cannot read at this location. Gave me no fries with my combo meal but gave me a pound of celery. Please don’t PMO. You guys don’t ask if they can read in the hiring process? Something gotta change baby.
Atmosphere: 1
Food: 1
Service: 1
Such bad delivery service I don’t like to do this but my third time now I have to say something my orders is always missing something!!! This time is 3 items!! Nobody answers the phone !!!!
Restaurantji Recommends
How do they NOT have drinks available AT ALL but haven’t adjusted the combo prices accordingly? They literally have NO DRINKS but are still asking the same price for a wing combo. Thats a SCAM. This location keep an issue. It’s always something with them.
Atmosphere: 1
Food: 1
Service: 1
If you’re willing to wait for 1 hour for 6piece wings
Then go ahead and order from there!
Their customer service is rude!
And if you will take 1 whole hour to prepare a small order then hire more people!
It’s called fast food for a reason
Atmosphere: 1
Food: 1
Service: 1
I knew this was the Bad Wingstop but was close by and tried and gave it ONE more shot. But again, fail. $20 for 8 wing combo (+ large ranch) and they gave the puniest, over cooked, barely any meat boneless wings.
The fries weren’t fully cooked so most were hard and slightly raw in the middle.
This is way too expensive for them to be doing such a horrible job.
The only good Wingstop is the one on 120th and 127th. Go there.
Atmosphere: 2
Food: 2
Service: 2
Front desk manager with the long curly hair is always excellent and in a great mood!!! This makes such a huge difference in customer service, thank you!!!!
Atmosphere: 5
Food: 5
Service: 5
Ordered 2 trays of wings and these people got it completely wrong
Atmosphere: 1
Food: 1
Service: 1
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