Terrible service. Left items off order and refused to give me what I had paid for after driving all the way back to the restaurant. Never again.
Heidi Garron
I visited Wingstop Chicopee MA today and I was not impressed at all. Tenders very stringy and chewy, piping hot fries that were floppy and soggy not very appetizing. My one and done! I say they have the worst quality tenders and the ranch and blue cheese dressing taste alike, both are just watery and nasty. Banquet brand chicken is about the same level as this!!! I want my money back!!
Cynthia Camacho Soto
pedí alitas plain (sin empanado), no tenían sabor, el cuerito mongo, sin tostar y no estaban completamente cocinadas. San Germán, PR
Tellisha Silva
Delivered half my order. Tried to blame the driver. Then when i went to the store they lied. The driver showed up and said they only give him 2 orders. They were rude the entire time!
Kiefer Watson
Terrible customer service and no phone service
I’ve had great good from here and tonight was horrible
Avoid the Pinelake store
I just wanted my meal partially comped
And I was told I could have fries
Just ridiculous for what I spent
Carmen Harp
placed an app order at 545 for a 745 pickup, got there no order and asked them to refund my money, they refused, kept putting me on hold and hanging up the phone. The Westnedge wingstop is trash and the worst customer service. foreigners that barely speak English and had no idea of conflict resolution! they will not get my money ever again!
Nikki Spotanski
Went to Wingstop for the first time yesterday, excited to try somewhere new that we had heard good things about. When our order came our, both me and my daughter noticed a weird smell. I'm not sure if it was the sauce or something in the sauce, but I could only eat a few bites, as the smell was very off-putting.
Brenda Gustafson
Pricing is ridiculous it costs more to buy 8 wings per piece than 5. Each wing was almost 20 cents more to buy more wings that makes no sense. And the workers were clueless
Donald E Tittle
They have terrible customer service. They have routinely left items out of an expensive order. I will not return.
Kels Sewing
Wingstop Happy Valley rd in Phx Arizona is THE WORST. I was so excited to try them for the first time ever. Ordered online, drove up there and arrived at 48 mins after I placed my order as the email said the wings should be done by then. A clueless worker said it could be another 20 mins or 40 mins. I’m not really sure. Asked to get a refund, the manager was too incompetent to complete a refund. Will have to dispute this charge on my credit card. my first time trying Wingstop and I didn’t even get to try it, but I WILL NEVER BE BACK. Do better
Lemon pepper wings are great but yesterday I bought 15 pieces and it didn't have the flavor I ordered. I was disappointed because I always devour this flavor but not yesterday. In addition a few weeks ago at this same location I made an order for pickup but was told when I arrived an hour and half that they threw out my order because I took too long to pick it up ???. I believe they sold it to someone else.
Staff needs fo pay aftention i orderes an 8 piece and when we got home only 3 in the box ...for real?pay attention
Food: 1
Luis Orellana
Adriana is usually kind to me especially on off days everybody there is super sweet and just trying to get through the day and when my heart and stomach want some chicken wings this is the only wingstop I go to. Thank you to the team.
Terrible service. Left items off order and refused to give me what I had paid for after driving all the way back to the restaurant. Never again.
I visited Wingstop Chicopee MA today and I was not impressed at all. Tenders very stringy and chewy, piping hot fries that were floppy and soggy not very appetizing. My one and done! I say they have the worst quality tenders and the ranch and blue cheese dressing taste alike, both are just watery and nasty. Banquet brand chicken is about the same level as this!!! I want my money back!!
pedí alitas plain (sin empanado), no tenían sabor, el cuerito mongo, sin tostar y no estaban completamente cocinadas. San Germán, PR
Delivered half my order. Tried to blame the driver. Then when i went to the store they lied. The driver showed up and said they only give him 2 orders. They were rude the entire time!
Terrible customer service and no phone service I’ve had great good from here and tonight was horrible Avoid the Pinelake store I just wanted my meal partially comped And I was told I could have fries Just ridiculous for what I spent
placed an app order at 545 for a 745 pickup, got there no order and asked them to refund my money, they refused, kept putting me on hold and hanging up the phone. The Westnedge wingstop is trash and the worst customer service. foreigners that barely speak English and had no idea of conflict resolution! they will not get my money ever again!
Went to Wingstop for the first time yesterday, excited to try somewhere new that we had heard good things about. When our order came our, both me and my daughter noticed a weird smell. I'm not sure if it was the sauce or something in the sauce, but I could only eat a few bites, as the smell was very off-putting.
Pricing is ridiculous it costs more to buy 8 wings per piece than 5. Each wing was almost 20 cents more to buy more wings that makes no sense. And the workers were clueless
They have terrible customer service. They have routinely left items out of an expensive order. I will not return.
Wingstop Happy Valley rd in Phx Arizona is THE WORST. I was so excited to try them for the first time ever. Ordered online, drove up there and arrived at 48 mins after I placed my order as the email said the wings should be done by then. A clueless worker said it could be another 20 mins or 40 mins. I’m not really sure. Asked to get a refund, the manager was too incompetent to complete a refund. Will have to dispute this charge on my credit card. my first time trying Wingstop and I didn’t even get to try it, but I WILL NEVER BE BACK. Do better
Restaurantji Recommends
Lemon pepper wings are great but yesterday I bought 15 pieces and it didn't have the flavor I ordered. I was disappointed because I always devour this flavor but not yesterday. In addition a few weeks ago at this same location I made an order for pickup but was told when I arrived an hour and half that they threw out my order because I took too long to pick it up ???. I believe they sold it to someone else.
Atmosphere: 3
Food: 3
Service: 2
Nice place
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Wings, Wing Box, Seasoned Fries
they never ever ever pick up the phone everything else is okay though
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: Chicken Sandwich Combo, Chicken Sandwich, Mango Habanero
Staff needs fo pay aftention i orderes an 8 piece and when we got home only 3 in the box ...for real?pay attention
Food: 1
Adriana is usually kind to me especially on off days everybody there is super sweet and just trying to get through the day and when my heart and stomach want some chicken wings this is the only wingstop I go to. Thank you to the team.
Atmosphere: 3
Food: 4
Service: 4
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