Wynwood Parlor - Edgewater (The Grand Retail Shops)

Covid killed this place. it just killed it. it's NOTHING like it was circa 2016.

first, once you actually find where it's located inside the mall, where there are no maps or grids or diagrams for where any of the shops are located. You walk into what can only be described as a hole-in-the-wall and greeted by someone who does not speak the native language of the country you're in, and told to use Google Translate to ask for your question(s).

Second, after looking at the photos of the menu on Google Maps (because the website hasn't worked for years, apparently) you'll find out very quickly that none of the items listed are available, especially the milkshakes. They only have 'pick up only' items. Which are all instant premade ice cream sandwiches, which are frozen solid to the core like a block of ice, and inedible.

I don't think i could ever be more turned off by a business, or its lack of service and unscrupulous business practices.

Go somewhere else. Anywhere else.

Disgusting.

Atmosphere: 1

Food: 3

Service: 1

Don’t ever order from them on Uber especially their six pack variety pack. Boss advertising it’s not Variety pack multiples of the $10 ice cream sandwich. If I wanted multiples of the same sandwich I would’ve purchased that but I purchased the variety pack because I wanted a variety. So Obviously, they don’t care about customer service or their customers or they just lie. I will never purchase from them again.

Food: 1

Service: 1

Just hit Wynwood Parlor in Miami and wow, their ice cream cookie blew my mind ?! Creamy, dreamy ice cream sandwiched between two divine cookies. It's a crunchy, sweet, melt-in-your-mouth journey. This isn't just dessert; it's a Miami street treat legend. #WynwoodDelights #MiamiSweetSpot ?

Atmosphere: 5

Food: 5

Service: 5

Just hit Wynwood Parlor in Miami and wow, their ice cream cookie blew my mind ?! Creamy, dreamy ice cream sandwiched between two divine cookies. It's a crunchy, sweet, melt-in-your-mouth journey. This isn't just dessert; it's a Miami street treat legend. #WynwoodDelights #MiamiSweetSpot ?

Atmosphere: 5

Food: 5

Service: 5

Just hit Wynwood Parlor in Miami and wow, their ice cream cookie blew my mind ?! Creamy, dreamy ice cream sandwiched between two divine cookies. It's a crunchy, sweet, melt-in-your-mouth journey. This isn't just dessert; it's a Miami street treat legend. #WynwoodDelights #MiamiSweetSpot ?

Atmosphere: 5

Food: 5

Service: 5

Yeah, the ice cream cookies are too good!

Food: 5

Recommended dishes: Girl Scout Cookie, Red Velvet

They need to update their website. I lost valuable time in my day to go there, was dropped off at an apartment building, had to find my way to the pool deck because apparently that's where they are located, could not use buttons on the elevator because it's for residents only so residents had to key in their code for me to go up,... and all that to find out they were shut down although the website says they are open. The place is highly inconvenient and not worth the trip. Go to Night Owl or Baked Bear instead.

We had to chase down a security guard to let us up the elevator and we knocked on the door for 10 minutes and no one answered and they don’t have a phone number. How is this place allowed to be in business?!

Seems all the non 5 star reviews are just because of the pick up, not the actual food.Food is great. I mean, It’s ice cream and cookies, hard to make that not taste good.The delivers comes with a thank you note, and they pack the bag with ice so that your ice cream doesn’t melt. Very thoughtful, I ordered two nights in a row just because I appreciated their customer service.

Was told to use pool entrance to place an order, the pool was closed. I live next door to the place. Last time doing business here. Ordering Sugar Daddies on ubereats. Very annoyed

This building is allowing a man to keep his bulldogs on a balcony for 4 days straight in the 80 degree heat with no food, no water, and feces all over. No one will do anything about it. Horrible!!!! Vile, evil. Blood on this buildings hands.

This place isn't a storefront. It's part of the the Bay Parc apartment building complex. It's on the 10th floor and is for delivery/pick-up for the building only. If you don't live within the building, you can order online and get a 3rd party to pick-up then deliver to you, or, pick it up yourself and jump through security hoops. No phone number either.First, you'll need to wait until someone opens the front building door, then sneak in. Second, you'll need to find someone that works in the building to get an access code for the elevator. Then, once you're up there, you can knock on the "back door" to pick-up. Or as mentioned, you can get a 3rd party to do all that for you. If you're there in person, good luck. There is a pool deck but you can't enter without a key card, so the only option is this "back door".You'd think after all that, I'd get something, but I had to jump through all these hoops and knock on that door to learn there's no storefront. ? The person that answered the door said just order online and I'll give it to you here, but idk, pretty awkward when she's staring right at you, waiting.Not worth the hassle. Good luck with parking though.

This place was not only one of the best frozen treats we've had, it was also an amazing experience getting them on location.

Was excited to order from you all through Goldbelly but the order kept getting pushed back, saying that there was a delay on the part of the business; that they didn't have the materials needed to ship the order. After reading the other review and seeing the pictures, I'm glad I canceled my order. It's a shame, I was excited to try.

Good luck finding it very unwelcoming