Pizza Hut
3460 Royal Pines Dr #104, Middleburg
(904) 872-2095
Recent Reviews
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This is a fairly new Pizza Hut....have always had great experiences when ordering fm here.....great staff
Atmosphere: 5
Food: 5
Service: 5
Quick turn and in order. Pizza taste great
Atmosphere: 5
Food: 5
Service: 5
We've been happy with the pizzas we've ordered from here
Atmosphere: 4
Food: 4
Service: 4
Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Pick up order was hot and since we live close it was also hot when we got home…
Atmosphere: 4
Food: 4
Service: 4
Fast and fresh pizza
Atmosphere: 5
Food: 5
Service: 5
Great customer service and great quality of service.
Atmosphere: 5
Food: 5
Service: 5
We live just half a mile from this location and order frequently for both delivery and in-store pickup. Unfortunately, one recurring issue has pushed us to stop ordering delivery altogether and now only pick up in person, and even that has become uncomfortable.
Whenever we order online and prepay (including selecting a tip in advance), there is one employee in particular who always prompts us again for an additional tip at pickup. We clearly explain that everything has already been handled online, and her response is that she “has to ask.” The problem is… when she is not working, no one asks. Additionally, the Crosshill Blvd location does not prompt for tips on prepaid pickup orders either. This makes it feel more like pressure than policy.
The ONLY interaction we have with this employee is being asked to tip again… despite no additional service being provided, and that’s uncomfortable. As a service business owner myself, I fully understand the importance of tipping and always take care of service workers appropriately. However, I don’t believe customers should feel pressured for extra gratuity after prepaying, especially for pickup orders.
This location would benefit from clearer policies and additional customer service training so guests aren’t put in awkward situations. We love the convenience and the food, but this experience has been consistently off-putting.
Atmosphere: 5
Food: 5
Service: 3
Love coming to this location! The wait isn’t long and the food is good.
Atmosphere: 5
Food: 5
Service: 5
Super fast and tasty!
Restaurantji Recommends
Order was on time for pick up
Order was hot & correct
Pizza was delicious
Very fast delivery received on my order!
Food: 5
Service: 5
It had been awhile since we had ordered from Pizza Hut. Surprisingly it was very good and the ordered was ready at time they promised. Will definitely order from this location again.
Atmosphere: 4
Food: 4
Service: 4
Great I love it
Atmosphere: 5
Food: 5
Service: 5
They are so kind. They even wrote my name on the holiday pizza box like a gift🩷. The food is always fresh and good. This is the best Pizza Hut I’ve been to.
Atmosphere: 5
Food: 5
Service: 5
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